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Palazzo Montebello

4.0 star property
VIP Access

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Photo gallery for Palazzo Montebello

Courtyard
Food court
Lobby
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Garibaldi, 14, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Terrace

Premium Double Room, Terrace | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Design Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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  • Pet-friendly
  • Free Wi-Fi
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4.8 out of 5, Exceptional, 1,008 reviews
The price is €193
includes taxes & fees
18 Jan - 19 Jan
Hotel Santa Maria Novella

About this property

Palazzo Montebello

Hotel with a bar, near Basilica of Santa Maria Novella
A fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services and a meeting room.
Palazzo Montebello offers 55 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Montebello. During your stay, you're just a quick walk from Arno River. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 12 minutes by foot from Basilica of Santa Maria Novella and a 3-minute drive from Piazza della Signoria
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, spa services, and a terrace are also featured at the boutique Palazzo Montebello. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1HU2WVBZB
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Montebello Splendid
Montebello Splendid
Montebello Splendid Florence
Montebello Splendid Hotel
Montebello Splendid Hotel Florence

Palazzo Montebello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Our room was referred to as "boutique" which must have been code for tiny. That was a disappointment. Otherwise, everything was just great, and the property is lovely.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

10/10 Excellent

Krisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in, the refrigerator was leaking with water. Our bell hop stepped in and tracked muddy water in the room, which I cleaned up. They said they would move rooms but they never did. Unplugged that fridge, so I had to give the front desk staff my leftover carbonara and tiramisu to chill. We requested ice after 11pm, they said this was not possible. Ice is only available at the bar, really? First hotel i've stayed in with no ice maker. I requested an extra blanket because my gf gets cold. They only have 1 person working at night and could not leave the desk, so I had to walk down to get it. Same went for an extra bottle of water then next night. The hairdryer did not work well- turned off and on. Gf said it was the worst hairdryer she's ever used. New property, paint was peeling in the bathroom. For the price I was paying, all of this was unfortunate. When I spoke to the front desk about all these issues during check out, he offered me a free cup of coffee. What a joke. Nice aesthetics in the lobby but don't stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a really good location, in walking distance to the centre of Florence. The hotel is modern and has new interiors, the staff were friendly and the breakfast was a great selection! Would definintely recommend staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate room first rate service great time. Enrico in particular really took care of us with info taxis etc. Highly recommend this property
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly and accommodating staff. The room was spacious and very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The only thing I would recommend is the air conditioning to be little better.
Stayed 1 night in Sep 2025

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property on a quiet street. Very helpful staff and taxis that showed up immediately. Very good Indian food is walkable for when you are tired of pasta.
Charming small hotel. Quiet street and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stylish hotel that sits just outside the hustle and bustle, but is still easily walkable to all the sights and attractions. Had a junior suite which was clean ,modern and spacious. Enjoyed a nice continental breakfast and liked relaxing with an evening drink in the pretty outside courtyard. All the staff were exceptional.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and would definitely stay here again. The staff is very professional and friendly. The rooms are very comfortable and quiet. This is a hidden gem in Florence. The only thing is that it is an extra 10 min walk from the city center.
Stayed 2 nights in Sep 2025

10/10 Excellent

Grady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was so nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo Montebello is a very nice and a very comfortable hotel. The hotel personal are extremely helpful and patient. The hotel is centrally located to all of the restaurants, stores, museums and sites. When I return to Florence, I will be staying at Palazzo Montebello.
Stayed 1 night in Aug 2025

6/10 Okay

Luydmila

Was
Stayed 6 nights in Aug 2025

10/10 Excellent

Sevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Wonderful stay here at Palazzo Montebello! Walking distance for a lot of great places! Wonderful staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

SVETLANA

Travelled with family
Liked: Cleanliness, amenities
Excellent service rooms and staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Daniyel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Aug 2025

10/10 Excellent

SONAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. We had an early exit and they accommodated us perfectly.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy, Staunton

Travelled with group
Liked: Cleanliness, staff & service
Beautiful property (recently renovated) 2 blocks from the Arno and very safe & quiet area of Florence. My room was large by European standards and the bathroom was very nice and large as well. Breakfast was ok but if it were not included in my package, I would not pay €28 for it. There is a fabulous restaurant close by, il Volo. The restaurant at the hotel is not open for lunch or dinner, unless private party. This was my 2nd time staying here. Would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Euro summer 2025

Staff was very helpful and super attentive; Rooms was very clean, very cozy and quite hotel…walking distance to all historic sites.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was very helpful and gave us sight seeing tips.
Stayed 1 night in Aug 2025

10/10 Excellent

caren

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel!
Stayed 1 night in Jul 2025