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Holiday Inn Express Folkestone - Channel Tunnel by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Folkestone - Channel Tunnel by IHG

Exterior detail
A modern lounge area with multiple seating options including sofas and chairs, arranged around a central table.
A hotel room with two beds, a desk, a chair, and a TV.
A reception area with a wooden counter, a phone, and a clear plastic barrier.
A harbor with multiple boats docked, a bridge in the background, and buildings on the hillside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Cheriton Parc, Cheriton High St, Folkestone, England, CT18 8AN
  • Place, Kent Downs
    ‪3 min walk‬
  • Place, The Tower Theatre
    ‪2 min drive‬
  • Place, Elham Valley Railway Museum
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A coffee station with a coffee maker, two cups, a spoon, and coffee pods.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(57 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (with Free Hot Breakfast)

A bed with white bedding and pillows against a wooden headboard.

Standard Room (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A coffee station with a coffee maker, two cups, a spoon, and coffee pods.

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

A coffee station with a coffee maker, two cups, a spoon, and coffee pods.

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A coffee station with a coffee maker, two cups, a spoon, and coffee pods.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Folkestone - Channel Tunnel by IHG

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a 24-hour front desk.
Holiday Inn Express Folkestone - Channel Tunnel by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Folkestone - Channel Tunnel by IHG. During your stay, you're just a quick walk from Kent Downs. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Great Room, a bistro that serves international cuisine
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Leas Cliff Hall and 7 minutes from Folkestone Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre, 4 meeting rooms, and coworking spaces. A terrace, a vending machine, and a front desk safe are also featured at the business-friendly Holiday Inn Express Folkestone - Channel Tunnel by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Folkestone hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
The Great Room – This bistro specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 6 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Children's books
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Folkestone Holiday Inn Express
Folkestone Tunnel
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Holiday Inn Express Folkestone Channel Tunnel
Tunnel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel by IHG
Holiday Inn Express Folkestone Channel Tunnel an IHG Hotel
Holiday Inn Express Folkestone - Channel Tunnel by IHG Hotel

Holiday Inn Express Folkestone - Channel Tunnel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 285 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, perfect stop for the chunnel
Stayed 1 night in May 2026
Verified review

8/10 Good

roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was functional but not great staff were good and there was a good choice at breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stop over before the tunnel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff were brilliant, welcoming and friendly. Breakfast had a decent selections.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stop before using the tunnel crossing the next morning. Easy check in, decent car park, clean and comfortable, with petrol station a few hundred yards away. Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Channel Tunnel. Friendly staff and so good that breakfast is available early for those early morning departures.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the channel tunnel, friendly and helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go as far as to say it the best and cleanest and friendly holiday in I have ever stayed in
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shivali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best holiday inn express such lovely staff so friendly and very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for euro tunnel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent, very friendly and helpful. The rooms are comfortable. My only criticism of our stay is you now have to pay for parking separately which always used to be included.
Stayed 1 night in May 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, amenities
Convenient location,friendly staff and good value room and breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, friendly staff & breakfast was good. Would stay again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wynter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly. Staff very professional and accommodating.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite friendly staff, tasty breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean, welcomed dogs
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

aman

Liked: Staff & service
A standard basic room and facilities - absolutely fine for a base to explore the area and beyond.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t quite realise how ideally situated it is to the tunnel to France Staff very friendly and helpful, particularly with directions to the terminal We had a meal of an evening which was more than nice enough and breakfast as well, which is well presented and laid out fine selection plenty enough for the road
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the le shuttle
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a wheelchair accessible room modified for guests with a physical disability. The bed was comfortable. Close to Le Shuttle. Staff were friendly and the stay was quiet and safe with easy parking that was charged on top of the room cost.
Stayed 1 night in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything really good, although we didn’t have time for breakfast, so can’t comment on that.. The bed was a bit too hard for me.
Stayed 1 night in May 2026
Verified review

8/10 Good

Oliver

Liked: Cleanliness, staff & service
Disliked: Amenities
Functional stay before an early tunnel crossing. Friendly staff, easy parking (but you’ve got to pay £6/night), and juice and coffee out in the morning before we left.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Would stay again thank you
Stayed 1 night in Nov 2025