6/10 Okay
Carol
Travelled with partner
26 Aug 2025
Liked: Staff & service
The room was clean, but there were stains on carpeting and walls.The shower curtain was torn.There were no hooks for towels. The mirror was in bathroom but the sink and counter space was outside the bathroom.The lighting was poor. Three of the rooms were taped off which was disconcerting. The worst part was that the smoke alarm in our room went off at 4 AM, and it was very loud.The alarm had a cover over so we were unable to remove the battery. We did not know why it went off and it would not shut off. My husband held a pillow over it to dull the sound. It was only our room. Surprisingly no one else came out of their rooms to see what was happening. No one from the office called or came to the room to see what was happening. It finally stopped. I was just anout asleep when the alarm went off again. Thankfully it only lasted about 15 seconds. When my husband reported it to the office, they feigned surprise and said they knew nothing about it. That's comforting. They said they would have someone look into it. We were grateful it did not go off the 2nd night. we were there.
Carol
Stayed 2 nights in Jul 2025