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SureStay by Best Western Salem

2.5 star property

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Photo gallery for SureStay by Best Western Salem

Exterior
Indoor pool
Lobby
Private spa tub
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1015 E Hackberry Street, Salem, IN, 47167
  • Place, Kentuckiana Trading
    ‪24 min drive‬
  • Place, Huber’s Orchard, Winery & Vineyards
    ‪31 min drive‬
  • Place, Spring Mill State Park
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay by Best Western Salem

Hotel in Salem with free breakfast and bar/lounge
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
SureStay by Best Western Salem offers 44 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Salem. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15.1 miles (24.3 km) from Kentuckiana Trading and 17.3 miles (27.9 km) from Westwood Golf Course
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly SureStay by Best Western Salem. Self parking is free.

This Salem hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.87 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cobblestone Hotel Salem
Cobblestone Hotel
Cobblestone Hotel Salem
Cobblestone Salem
Hotel Cobblestone Hotel & Suites - Salem Salem
Salem Cobblestone Hotel & Suites - Salem Hotel
Hotel Cobblestone Hotel & Suites - Salem
Cobblestone Hotel & Suites - Salem Salem
Cobblestone Hotel Suites Salem IN
Cobblestone Hotel
Cobblestone
Cobblestone & Suites Salem
Cobblestone Hotel Suites Salem
Cobblestone Hotel & Suites - Salem Hotel
Cobblestone Hotel & Suites - Salem Salem
Cobblestone Hotel & Suites - Salem Hotel Salem

SureStay by Best Western Salem Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 460 reviews
Rating 8 - Good. 120 out of 460 reviews
Rating 6 - Okay. 46 out of 460 reviews
Rating 4 - Poor. 19 out of 460 reviews
Rating 2 - Terrible. 26 out of 460 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kristi

Stayed 1 night in Nov 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were expecting a little more breakfast buffet.However the staff did tell us at check in that the buffet wasn't quite ready yet.New ownership takes a little time getting things around.Our room was clean and staff was friendly.Lobby was clean.
Stayed 2 nights in Oct 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was a joke. The advertisement said the pool was available and it was closed the main reason we picked your establishment over the others.
Stayed 1 night in Oct 2025

6/10 Okay

Amber

Stayed 1 night in Oct 2025

6/10 Okay

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Virginia

Stayed 2 nights in Oct 2025

10/10 Excellent

Jo

Stayed 1 night in Oct 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot!

Th staff were friendly and everything was very clean. Everything was right down the road from the hotel so we had anything we needed.
Stayed 5 nights in Sep 2025

2/10 Terrible

RAYMOND

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, probably one of the worst stays we have had in a long time. Everything non functional!
Stayed 1 night in Sep 2025

2/10 Terrible

Jeremy

Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice slept and rested great
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin L

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Janneane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and courteous staff immediately arranged a lower level room when requested. Great dining recommendations! Hotel was clean and comfortable and felt safe.
Stayed 1 night in Jul 2025

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room seemed fairlty clean. The breakfast was not great. Scrambled eggs both mornings were so slimy wet, not tasty either. Saus links were not warm. Saus gravy was good but cool. Had to go 5o front desk & ask for washcloths after being told that we did not have. There were extra people with dog hanging around the hotel helping staff from time to time. Didnot have a profressional feel. This hotel nedds competition to make it better!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stanley

Stayed 1 night in Jun 2025

2/10 Terrible

Stanley

Stayed 1 night in Jun 2025

6/10 Okay

Amy

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Staff is super friendly. Nice breakfast. Easy in and out.
Stayed 4 nights in Jul 2025

4/10 Poor

Terry

Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
The property
Stayed 1 night in Jun 2025

6/10 Okay

George

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and tidy. Staff was overwhelmed by the time we checked in. Only one person cleaning rooms so our room had no soap, conditioner or shampoo. The lock on the bathroom door did not lock. The volume on the controller did not work. Overall an ok stay. I would give it another chance. Just think it was honestly an off day for the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Amy

Disliked: Property conditions & facilities

Review score isn't accurate

This place needs a deep cleaning. The bedding and bathroom were clean. I've stayed here many times. Every time I've stayed, there's been a sign on the pool door stating "pool closed for maintenance" There's no elevator, the time before when I stayed there I mentionef I couldn't believe no elevator.(I have a very bad back) The lady replied and said "we have a pool instead". Seriously? The staff is friendly enough. They look exhausted and overworked. While checking for bedbugs(I do this everywhere I stay) the area behind the mattress on the box springs dust ruffle behind the mattress was gross. Very. They try to do the best they can. I will say Ive experienced one lady who works there and she usually makes you feel like she's doing you favor checking you in. The walls in the rooms and common areas need painted. Bad. Instead they invested in a "bar" next to the front desk. I sound petty. I just can't ignore this anymore. I believe the 8.6 is very misleading The only reason I continue to stay is because it's better than other place in town. Oh, one time I booked online, arrive and was told they're sold out. But then she looked at the computer forever and finally said they had one. I personally think they just didn't want more guests because they aren't used to accommodating a full house. My last stay was not great. Also, when I arrived I had to wait for the front desk lady to finish her cigg out front. She deserves a break. But come on! The coffee is descent.
Stayed 1 night in Jun 2025