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Best Western Galena Inn & Suites

2.5 star property

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Photo gallery for Best Western Galena Inn & Suites

A luxurious bedroom with a large bed, a separate bathroom with a bathtub, and a view of the hotel's interior.
A modern spa room with a circular bed, a bathtub, and two chairs.
An indoor swimming pool with clear water, wooden walls, and a lifeguard station.
A reception area with a wooden reception desk, a wall-mounted clock, and a decorative branch sculpture. There is a seating area with chairs and a table, and a framed picture on the wall.
A modern living room with leather armchairs, a round coffee table, a flat-screen TV mounted on a brick wall, and a kitchen area with a coffee machine and breakfast bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪11 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪31 min drive‬

Room options

View all photos for King Room - Non-Smoking

A bedroom with a bed, a seating area, a bathtub, and a television.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk with a chair, a TV, a desk lamp, a nightstand with a lamp, a large bathtub, and artwork on the walls.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk with a computer, a chair, a sofa, a large bathtub, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a sitting area with a TV, a fireplace, and a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A circular bed with a blue mattress, a large white bathtub, and a fireplace.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A log cabin room with a bed, a television, a chair, and a table.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A stone bench in a rustic, textured room with a single wall-mounted light fixture.

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a desk lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

A hotel room with a large bed, a desk with a computer, a television, and a seating area with a chair and a sofa.

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a sitting area with a chair and table, a bathroom with a bathtub, and a large window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and a patterned carpet.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern spa room with a circular bed, a bathtub, and two chairs.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a desk with a computer, a chair, a sofa, a large bathtub, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A circular bed with a blue mattress, a large white bathtub, and a fireplace.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a desk, a chair, a desk lamp, a TV, a bathroom with a bathtub, and a large window with curtains.

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Galena Inn & Suites

An indoor pool, an outdoor pool and a 24-hour fitness centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area.
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Galena Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Grant Home. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Grant Home and Washburne House Historic Site
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Galena Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Galena hotel.

Guests are served a free full breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

TODD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great staff!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Quiet, peaceful and away from the crowds yet close to everything in the area.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay good service
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to get in and out. Small hotel that felt cozy!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Comfortable accommodations. Close to Galena.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Very great staff and very accommodating
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Room was clean. Pool and hot tub was so fun. The breakfast was amazing. Had a great time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms Cave themed room was very imaginative The stars above the bed and Spa were a nice touch Shower was enormous and had a lot of options Sauna was clean and comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good breakfast
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Great decor in the suite and thoroughly enjoyed our time! Would stay there again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Hotel staff was great! Capiel was an amazing help! The cave room was absolutely amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fun and cozy. Had the aquarium room. Mood lights in the room with a clam bed and actual fish aquarium. Great setup and amenities fridge and microwave. The jetted tub and spa shower was awesome fun. With a sauna. Recommend trying it out. The breakfast was really good. The on prem pool and hot tub was excellent to use.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elizabeth A

Liked: Amenities
We were very pleased with our stay and the value.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
pool looks dirty and water runs and connected outside pool, how can that be heated??? other wise service was good, room was clean, we love the shower!
Stayed 1 night in Mar 2026
Verified

8/10 Good

tricia

Liked: Cleanliness, property conditions & facilities
Breakfast pretty good! View out back of woods nice and the indoor/outdoor pool was a plus. I was bummed the little weight room was not really useable with the treadmill key missing and no tv remote to be found. Our room was clean and fairly updated so we were pleased all around.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, well furnished, a comfortable bed, and a great shower. Breakfast was very good with lots of options. Staff was also very friendly and very helpful.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and front desk person was super friendly. Bed was comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

shenila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hot tub, excellent breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The room was clean, big, comfortable. Staff very friendly and pleasant and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

william

Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025
Verified

8/10 Good

Bradley

Liked: Cleanliness, amenities
Shower pressure, comfortable beds
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The fantasy suite was awesome!
Stayed 1 night in Dec 2025
Verified

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning grub, awesome staff..great location,ty
Stayed 3 nights in Oct 2025