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Baymont by Wyndham Gatlinburg On The River

2.5 star property

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Photo gallery for Baymont by Wyndham Gatlinburg On The River

Coffee service
Free daily buffet breakfast
Mountain view
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Laundry
  • Pool

Explore the area

View in a map
293 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Place, Anakeesta
    ‪11 min walk‬
  • Place, Gatlinburg SkyPark
    ‪18 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, River View

8.6 out of 10
Excellent
(256 reviews)
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, River View (Two-Bedroom Suite)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking, River View (Two-Bedroom Suite)

9.4 out of 10
Exceptional
(8 reviews)
  • 65 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, River View

8.6 out of 10
Excellent
(120 reviews)
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Two Queen Room with River View

  • Sleeps 4

Mobility Accessible King Bed Room with River View

  • Sleeps 2

3 Queen Beds 2 Room Suite Non-Smoking

  • Sleeps 6

King Room with River View

  • Sleeps 2

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View from property
Gatlinburg River Inn
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 1,335 reviews
Gatlinburg River Inn

About this property

Baymont by Wyndham Gatlinburg On The River

Hotel with free breakfast, near Great Smoky Mountains National Park
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Change of towels is available on request
Baymont by Wyndham Gatlinburg On The River offers 67 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Baymont by Wyndham Gatlinburg On The River gets high marks from our customers. During your stay, you're just a quick walk from Traffic Light #3. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies
Baymont by Wyndham Gatlinburg On The River offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Baymont by Wyndham Gatlinburg On The River. Free self parking is available.

This Gatlinburg hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Gatlinburg
Baymont Inn Gatlinburg River
Baymont Inn River
Baymont Inn River Hotel
Baymont Inn River Hotel Gatlinburg
Comfort Inn On The River Hotel Gatlinburg
Baymont Inn Gatlinburg River Hotel
Gatlinburg Comfort Inn
Comfort Inn Gatlinburg
Baymont Wyndham Gatlinburg River Hotel
Baymont Wyndham River Hotel
Baymont Wyndham Gatlinburg River
Baymont Wyndham River
Gatlinburg Comfort Inn
Baymont Inn Suites Gatlinburg On The River
Baymont by Wyndham Gatlinburg On The River Hotel
Baymont by Wyndham Gatlinburg On The River Gatlinburg
Baymont by Wyndham Gatlinburg On The River Hotel Gatlinburg

Baymont by Wyndham Gatlinburg On The River Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 744 out of 1411 reviews
Rating 8 - Good. 366 out of 1411 reviews
Rating 6 - Okay. 166 out of 1411 reviews
Rating 4 - Poor. 77 out of 1411 reviews
Rating 2 - Terrible. 58 out of 1411 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the layout of the room, having a separate area for the kitchenette and bathroom was great. Loved the balcony as well!!! The only improvement I would suggest is that the be floors cleaned. I had to wear my footies otherwise the bottom of my feet would be black.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exceptionally clean. It was a nice relief.
Stayed 1 night in Aug 2025

8/10 Good

Pedro

Travelled with partner
Liked: Amenities
It was a good stay no complaint at all
Stayed 3 nights in Aug 2025

4/10 Poor

Courtney

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I called ahead of time to ensure they had a pack n play and requested one, also informed them we were celebrating our honeymoon. The gal on the phone was sweet said she made a note. I did the online check in prior too and the when we arrived the gentleman wasnt very receptive handed me the key and thats was it. Got to our room and had no pack n play so had to call and he said he would bring it up later. Floors were dirty my sons white socks and bare feet where black winthin a few minutes of him walking around so the next morning we left the clean card up and came back, all they did was making the bed take the trash out and give us new towels. There was still crumbs on the floor from the night before. We had to ask to have the floors cleaned. They never acknowledged our honeymoon so we really just felt like just a number. We werent asking fot much just a note would have made a world of difference. So from a cleanliness/ customer service side we were incredibly disappointed. Location wise its towards the beginning of the strip to walk but there is a free trolley station just a little up, and if you want to walk most things are under a mile away!
Stayed 5 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
As a owner i wasnt very happy with cleanliness of my room the floor was filthy the bottoms of my feet were discusting i has to ask for them to mop my floor. The pool area needs a good cleanig and some new paint. The front desk attendants didnt know anything that we asked them. No info about surroundings. For a Wyndham resort falls on the lower end. Location was great trolly right there.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in the hotel 😌
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, Wi-Fi not secure
Stayed 3 nights in Aug 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Over priced, dirty, not many food options
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice river sounds

Location was great. Property is dated in many areas. The balcony & chairs were excellent to enjoy the sounds of the creek. The room was comfortable. Bathroom small but clean.
Stayed 2 nights in Aug 2025

8/10 Good

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room overlooking the river. The sound of the river is very relaxing.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay while in beautiful Gatlinburg
Stayed 1 night in Aug 2025

8/10 Good

Avalanche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the river, good walking distance from Gatlinburg, also haveing parking was a great option. Staff was helpful as well.
Stayed 3 nights in Aug 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are in our 70’s and our room was far from elevator. Breakfast was ok.
Stayed 1 night in Aug 2025

8/10 Good

Mija

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
Stayed 1 night in Aug 2025

8/10 Good

Kim, Loomis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great with a lovely balcony over the river. There were new comfy chairs on the balconies and in the pool area. Negatives were the gas was out on the fireplace, the railings on balconies were in need of sanding/painting and the elevator was internally dirty and in need of floor repair. There was also a missing hook for towels on the bathroom door.
Stayed 1 night in Aug 2025

8/10 Good

Coty

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bullet points from stay.

• first employee that checked us in was super cool and polite. He even let us check in early to a room that was already ready to go. •rooms were nice. No hand soap though by the sink. •balcony was awesome with the view of the river •the sounds from the main road were sadly really loud and could keep annoying at times •we called the front desk once and the lady who answered very rude and seemed very annoyed with us calling down in the first place which was weird •parking wasn’t too bad •didn’t eat the breakfast as we aren’t morning people but it seemed busy. •Lobby smelled bed but that didn’t effect the room at all. •checkout was easy 3.5/5 won’t be staying again due to lack convenience Via traffic.
Stayed 3 nights in Aug 2025

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the river view Liked the pool being open 24 hours fire pit didn't work . Last time we had a hot tub in the room they were taken out but it was a pleasant stay we will stay there again maybe offer discount tickets to attractions or something like that thank you we ended up having to leave a day early and got money back it was 4.7 stars
Stayed 3 nights in Aug 2025

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, but this is an old hotel that needs to be renovated. The bed felt like a board, the pool water looked murky, the luggage racks looked like they were the first ones ever made. The front desk staff was great 😊. It's not their fault that this hotel needs to be renovated.
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful with the river in the back off balcony.
Stayed 6 nights in Jul 2025