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Howard Johnson by Wyndham Downtown Gatlinburg

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Downtown Gatlinburg

Lobby
Land view from property
Interior entrance
Garden
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(298 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Howard Johnson by Wyndham Downtown Gatlinburg

Hotel with free breakfast, 5-minute walk to Ripley's Aquarium of the Smokies
Along with a seasonal outdoor pool, this smoke-free hotel has concierge services and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site. Change of towels is available on request
Howard Johnson by Wyndham Downtown Gatlinburg offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

This Gatlinburg hotel provides complimentary wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the shopping around Howard Johnson by Wyndham Downtown Gatlinburg. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at Howard Johnson by Wyndham Downtown Gatlinburg. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 November 2025 to 15 February 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Johnson's Inn
Johnson's Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel Gatlinburg
Howard Johnson Wyndham Downtown Gatlinburg Hotel
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Gatlinburg Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Hotel Howard Johnson by Wyndham Downtown Gatlinburg
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Howard Johnson Wyndham
Johnson's Inn
Johnson's Inn Downtown Gatlinburg
The Johnsons Inn

Howard Johnson by Wyndham Downtown Gatlinburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 792 out of 1543 reviews
Rating 8 - Good. 434 out of 1543 reviews
Rating 6 - Okay. 192 out of 1543 reviews
Rating 4 - Poor. 63 out of 1543 reviews
Rating 2 - Terrible. 62 out of 1543 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leonette

Disliked: Staff & service, amenities, property conditions & facilities
It smelled moldy in the room and was outdated
Stayed 3 nights in Sep 2025

6/10 Okay

Steven

Disliked: Amenities, property conditions & facilities
The air conditioning was loud and not working the best. Parking was good. The room was not like the one pictured in the ad, black mold above shower. The stopper in the tub would not stay up we had to stick a small bar of soap under it in order to take a shower. The refrigerator would not even get a little cool. Rotten boards outside our room. A piece of heavy equipment in the parking lot was leaking hydraulic fluid on the asphalt. The staff was friendly and helpful. I would not stay here again.
Stayed 3 nights in Oct 2025

6/10 Okay

bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, outside lights annoying.

Great location. Very clean. Liked the balcony. However, there's a light on the balcony that comes on automatically. It's VERY bright at night and you can't turn it off. Also, the unit we were in on the second floor, there were blinding parking lot lights focused DIRECTLY at the balconies. You had to put sun glasses on to be able to enjoy sitting there at night. We do not recommend the second floor units facing those lights.
Stayed 1 night in Oct 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient to the main strip area if Gatlinburg
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness
Very easy online booking and departure. Close to center of town
Stayed 1 night in Oct 2025

6/10 Okay

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good staff, great location near attractions, restaurants, etc.
Stayed 3 nights in Oct 2025

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
Close to downtown
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and spacious. Staff were incredibly friendly and helpful. Super convenient to walk to downtown Gatlinburg.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerri

Travelled with partner
Very close to downtown! We seen a bear @3:30 on a quiet Monday afternoon. It checked the trash cans & moved on.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2025

6/10 Okay

Carrie

Stayed 2 nights in Sep 2025

10/10 Excellent

Tamara, Trenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice staff. 2 minute walk to downtown Gatlinburg.
Stayed 1 night in Sep 2025

8/10 Good

Vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room walkable distance from Aneksesta and skypark
Stayed 2 nights in Sep 2025

8/10 Good

Melisssa

Stayed 2 nights in Sep 2025

10/10 Excellent

sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was doors were not clean …. I was able to wash some of it off so I know it was overlooked
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

8/10 Good

Jenafer, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nicely updated & the staff is great! There are two pools with slides, & one of them is heated. All of the rooms have balconies. There are two fire pits for gathering around & meeting new people. The hotel is only a couple of blocks from the main trolley stop & downtown. It was a great stay!
Stayed 3 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Within walking distance of downtown. Rooms are upgraded and clean with nice sleeping beds.
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the bed. Very uncomfortable
Stayed 2 nights in Sep 2025

2/10 Terrible

jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs to be condemned, there is no elevator to the second floor, you have to haul your stuff up a ramp. broken glass doors, blood stains on hall carpet, filthy dirty fan blowing on you, that's before we even got to room! room 207, broken shelf in shower that could slice you up if you got near it showering, toilet did not flush, and everything covered in black mold. We immediately went to desk and said we are leaving, run don't walk from this place. Don't believe the photos on expedia, it's all lies!
Stayed 2 nights in Sep 2025

6/10 Okay

gary

Travelled with family
Not bad for the price, walkable to downtown Gatlinburg
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025