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Quality Inn & Suites Gatlinburg North

2.5 star property

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Photo gallery for Quality Inn & Suites Gatlinburg North

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Free continental breakfast
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Gatlinburg SkyPark
    ‪20 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Gatlinburg North

Hotel with free breakfast, 4-minute walk to Hillbilly Golf
Along with a 24-hour business centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn & Suites Gatlinburg North offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they enjoy the free breakfast at Quality Inn & Suites Gatlinburg North. During your stay, you're just a quick walk from Hillbilly Golf. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Hillbilly Golf and 7 minutes on foot from Ripley's Davy Crockett Mini Golf
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites Gatlinburg North. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Reviews

Quality Inn & Suites Gatlinburg North Reviews

7.4

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 329 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 178 out of 1003 reviews
Rating 4 - Poor. 115 out of 1003 reviews
Rating 2 - Terrible. 98 out of 1003 reviews

Reviews

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, and quiet
Stayed 1 night in Jul 2025

2/10 Terrible

Cathy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia site shows rooms and surroundings that look new. When I first arrived they stated that they did not have my reservation. I believe that they did this so I would not get the discounted rate. The office where you check in smelled badly of bug spray. There was a dead rat next to the vending machine. First thing they said was "watch out for the bears?" There is a sign on the breakfast location "shut the door so that bears don't come in". When reported to Expedia they called the office about my complaints and they believed the hotel. They told Expedia, "its Gatlinburg bears are everywhere". Expedia would not reimburse me after several calls to them that I wanted to move. No cleaning service the time we were there. Hotel staff nasty to deal with.
Stayed 3 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

8/10 Good

Raveesh

Proximity with downtown, excellent chance to encounter bear.
Stayed 1 night in Aug 2025

4/10 Poor

Belaben

Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jeffrey

Stayed 4 nights in May 2025

10/10 Excellent

Joyce

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for price
Stayed 2 nights in Aug 2025

8/10 Good

Diane

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Overall the property is old but kept nicely. It is clean all around the area including the pool. The rooms are a bit old but pretty good. However, the cleaning service is not good, they always brought clean towels and made the bed but never not once cleaned the floors! Come on the floors get dirty with going in and out of the rooms. I told that to the lady downstairs that and that no one had made our bed either and the room didn’t look clean at all and she supposedly had jotted down full clean the next day just to find out that it was the same no full clean at all. She apologized but I was already checking out. In addition breakfast was ok, typical continental breakfast. I wish they would have a bit more updated facilities and change the smell of the checkin office. It’s not the best smell. Not sure it its bear deterrent or something. After all of that its an ok hotel to stay for a few nights.
Across from hotel is Moonshine Coaster.
Stayed 5 nights in Jul 2025

8/10 Good

Consuelo

Travelled with family
Liked: Cleanliness
Well located
Stayed 2 nights in Jul 2025

10/10 Excellent

TERESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the hotel.

Great location near trolley stop. Loved the view off balcony. The beds were comfortable. The pool was nice on a hot day.
Nice pool!
Stayed 3 nights in Jul 2025

10/10 Excellent

Destiney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely perfect
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was ok for the price but not the cleanest. We found a "hairball" in a towel, a bug in one of the beds, the outlets by the beds didn't work, and the breakfast was awful.
Stayed 2 nights in Jul 2025

6/10 Okay

Angel

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever again

DO NOT STAY HERE. My room was absolutely infested with ants, centipedes, fleas and bes bugs. Noylt to mention the ac only half worked and the room itself was shabby. The only positive were the beds were comfortable. Listen to your nose when you walk into the office you are smacked with the smell of mold and cigarettes.
Stayed 12 nights in Jul 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Charles, Yorkville

Disliked: Property conditions & facilities
Very dated and poorly maintained property.
Stayed 3 nights in Jul 2025

6/10 Okay

Kenneth

Stayed 2 nights in Jul 2025

6/10 Okay

Chetna

Travelled with family
Liked: Cleanliness
Front Office was not good, room were big but ok for one night or two.
Stayed 1 night in Jul 2025

2/10 Terrible

Barbara

Travelled with partner
Disliked: Property conditions & facilities
I told myself I wouldn’t stay here again. But I did. Never again. When we walked in the smell took my breath.The whole stay there I had trouble breathing because of the smell.Dead bugs on floor. I used my swifter and it took 4 to 5 swifter sheets to get floor clean.The entrance door has such a big gap on the bottom that a snake,rat, or whatever could get through could come in our room. I was scared to sleep at night.They had little black ants on the bathroom floor.when it rained water came in from under the big gap on door.HORRIBLE
Stayed 5 nights in Jul 2025

4/10 Poor

Chris

Disliked: Amenities
It’s a dump. Badly in need of maintenance. Paint, walls need patching, signage is bad. The lobby is a joke. Can’t believe we paid so much for this.
Stayed 1 night in Jul 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities
Nice, quiet, and convenient.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay couldn't have gotten any better!! Room was huge and fireplace was unexpected and I love everything about our stay!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marvin

Stayed 2 nights in Jun 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025