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River Terrace Resort & Convention Center

3.5 star property

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Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room, 2 Queen Beds, River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Signature Loft, 1 King Bed with Sofa bed, River View | Living area | Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(47 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(46 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room, 2 Queen Beds, River View

Signature Room, 2 Queen Beds, River View | Balcony view

Signature Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room, 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(24 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

River Terrace Resort & Convention Center

This smoke-free resort features an outdoor pool, a conference centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at River Terrace Resort & Convention Center. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a conference centre
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 15 minutes on foot from Great Smoky Mountains National Park
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This 3.5-star Gatlinburg resort is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

River Terrace Resort & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1015 reviews
Rating 8 - Good. 247 out of 1015 reviews
Rating 6 - Okay. 165 out of 1015 reviews
Rating 4 - Poor. 109 out of 1015 reviews
Rating 2 - Terrible. 81 out of 1015 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Nice room perfect location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities
When was great plenty of space and close to all attractions
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, staff was very friendly, and the location was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great location , walking distance to all the attractions
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Bernice

The location is great! The room was nice and staff was friendly! We enjoyed our stay!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very welcoming staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Place was perfect for us
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice , super clean and perfect location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything great, we've stayed here 4 times and will be coming back
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities
Friendly staff, awesome location, comfortable room!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Ms Donna is always helpful and kind. She’s a big part of the reason we return to this property. I wish the second pool would be repaired. Thank you for not charging for parking like other properties.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for the reason we stayed which was our tickets to Anakeesta
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, amenities
Brianna was great!!!! Would definately come back. She made our stay great!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Bed comfortable great customer services right in the heart of everything will definitely visit again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location to be able to walk to anything in Gatlinburg.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, perfect location. Only disappointed was a filthy bath tub.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the room was clean.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, amenities
Room was great. Staff was great. Enjoyed our stay.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness
Very convenient to downtown Gatlinburg!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were great!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was beautiful and clean. The front lobby was beautifully decorated for Christmas.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
Clean room, probably needs a more modern update, but for the money it is worth it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Perfect spot within walking distance to a lot!
Stayed 4 nights in Aug 2025