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Westgate Smoky Mountain Resort & Water Park

Property class: 4

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Photo gallery for Westgate Smoky Mountain Resort & Water Park

A log cabin-style hotel with multiple balconies, a swimming pool, and lush greenery surrounding the property.
A spacious lobby with leather sofas, wooden tables, and a stone fireplace.
A lodge with multiple wooden buildings, a central restaurant, and a parking area surrounded by trees.
A spacious restaurant with high ceilings, large windows, and wooden tables and chairs.
A wooden balcony with a view of mountains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Gatlinburg, TN
  • Place, Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Place, Ripley's Davy Crockett Mini Golf
    ‪2 min drive‬
  • Place, Herbert Holt Park
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a desk, a chair, a ceiling fan, a stone accent wall, and a wooden door.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a television, a mirror, and a ceiling fan.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom

A living room with a stone fireplace, leather sofa, and a television mounted above it.

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(36 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

A living room with a brown leather sofa, a coffee table, and a dining area with wooden furniture.

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

A spacious kitchen with wooden cabinets, a granite countertop, and stainless steel appliances.

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(25 reviews)
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (Resort Select)

A hotel room with a bed, a leather sofa, a dining table, a ceiling fan, and artwork on the walls.

Room (Resort Select)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, two bedside lamps, a ceiling fan, a wooden nightstand, a chair, and two framed pictures on the wall.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio (Villa)

A compact kitchen with a microwave, dishwasher, and granite countertop.

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 Bedroom (King)

A living room with a brown leather sofa, two side tables with lamps, a flat-screen TV mounted on a stone fireplace, and a framed painting on the wall.

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(30 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Westgate Smoky Mountain Resort & Water Park

This smoke-free hotel features 3 restaurants, 2 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Westgate Smoky Mountain Resort & Water Park offers 250 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Westgate Smoky Mountain Resort & Water Park. During your stay, you're just a quick walk from Wild Bear Falls Indoor Water Park. Free WiFi in public areas, 2 outdoor pools and 3 restaurants are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Indulge with deep-tissue massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, mini golf and fitness classes
  • Steps from Wild Bear Falls Indoor Water Park and a 5-minute drive from Ripley's Aquarium of the Smokies
  • Dogs welcome for a fee (restrictions apply)
Westgate Smoky Mountain Resort & Water Park offers its guests 2 outdoor swimming pools, 2 hot tubs, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at Westgate Smoky Mountain Resort & Water Park.

This 4-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 9:00 AM to 11:00 AM.
Westgate Smoky Mountain Resort & Water Park has 3 restaurants serving lunch and dinner.
Roaring Fork Snack Bar – This café only serves light fare. A children's menu is available. Open daily.
Mountain Top Pool Bar – This bar only serves light fare. Open selected days.
The Market Place – On-site delicatessen. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 760 out of 1301 reviews
Rating 8 - Good. 224 out of 1301 reviews
Rating 6 - Okay. 155 out of 1301 reviews
Rating 4 - Poor. 84 out of 1301 reviews
Rating 2 - Terrible. 78 out of 1301 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tim

Liked: Cleanliness, check-in, communication, listing accuracy
We have stayes here the last 3 years on our trip to Gatlinburg we love it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Minikai

Liked: Cleanliness, check-in, communication, listing accuracy
We loved our stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stanislaw

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tiashka

Balcony view was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean, nice resort
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
Everyone was family friendly
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

jordia

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean room and easy check inn
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jose

Liked: Check-in, communication, listing accuracy
Overall, we had a good stay
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Kinjal

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay. Outdoor swimming pool was heated.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Camilo

Liked: Cleanliness, check-in, communication, listing accuracy
Great report. The views are fantastic, the staff is amazing. The amenities are really nice. The drive up the mountain is kind of a pain but so worth it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, check-in, communication, listing accuracy
Will definitely be our go to place in the future. Loved it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness
Clean room and friendly staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mckenzie

Liked: Cleanliness, check-in, communication, listing accuracy
The location is absolutely stunning, affordable, and offers plenty to do without having to leave the grounds. They offer shuttle buses to take you around the resort. Please note: the water park does cost additional funds: but it’s absolutely worth it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tanisha

Liked: Cleanliness, check-in, communication, listing accuracy
Great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, check-in, communication, listing accuracy
The indoor waterpark was closed but honestly it was still awesome!! They have 2 other pools and there is another waterpark 30 minutes away so we are going to that tomorrow!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Edward

Liked: Cleanliness, check-in, communication, listing accuracy
The only thing I need to complain about is the waterpark should come with the room!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. There was pets on site
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Thaddeus

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome ❤️
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was beautiful.😍
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Juan

Liked: Cleanliness, check-in, communication, listing accuracy
Clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Ida

Liked: Cleanliness, check-in, communication, listing accuracy
This was a really nice place, rooms were clean. It’s located on top of the mountain so it’s hard to get up there in a car and you could never walk it, but you should stay here at least once.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, check-in, communication, listing accuracy
It was amazing!! The waterpark was closed but we didn’t really care the resort as so much fun!! We went to the pool a lot since it was still open so that helped. They also had some free things set up for us since the waterpark was closed so that was nice too. My kids and I give it a 10/10!! We will definitely be trying it again sometime soon 😁
Stayed 2 nights in May 2026