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Highland Manor Inn

Property class: 3

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Photo gallery for Highland Manor Inn

A gazebo with a wooden structure and a roof, surrounded by a grassy area and trees.
A rustic house with a gabled roof, surrounded by well-maintained hedges and a lawn.
A hotel room with two beds, a desk, chairs, and a view of a balcony with a railing.
A hotel room with a bed, two chairs, a bench, a desk, and a window with curtains.
A kitchen with wooden cabinets, a tiled backsplash, and a coffee machine.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, The Little River Railroad and Lumber Company Museum
    ‪5 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪6 min walk‬
  • Place, Townsend Visitor Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Queen with Terrace

A hotel room with two beds, a TV on a wooden dresser, a desk, and a window with curtains.

Deluxe Double Queen with Terrace

9.2 out of 10
Wonderful
(35 reviews)
  • Valley view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Leisure Suite with Private Balcony

A hotel room with a bed, a TV on a wooden dresser, a chair, a sofa, a small table, and a window with curtains.

King Leisure Suite with Private Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Leisure Suite Terrace Level

A hotel room with a large bed, two chairs, a desk, and a window with a mountain view.

King Leisure Suite Terrace Level

9.0 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen with Whirlpool, Terrace, Fireplace

A hotel room with a bed, two chairs, a small table, and a balcony with a view of trees.

Queen with Whirlpool, Terrace, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen with Whirlpool, Balcony

A hotel room with a bed, two wall-mounted lamps, a wooden headboard, a bedside table, and a small wooden cabinet.

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King with Whirlpool, Balcony

A hotel room with a bed, two chairs, a bench, a desk, and a window with curtains.

King with Whirlpool, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Leisure Ground Level

A hotel room with a dark leather sofa, a single bed with a blue and white bedspread, a nightstand with a lamp, and a framed picture on the wall.

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King with Balcony, Fireplace & Whirlpool

A hotel room with a bed, a desk, a television, a fireplace, and a window with curtains.

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Jacuzzi & Fireplace - Non Smoking

A hotel room with a bed, two armchairs, a small table, a desk, a TV, and a view of the outdoors.

King, Jacuzzi & Fireplace - Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen, Upstairs, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of mountains through the window.

Two Queen, Upstairs, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Queen with Private Balcony

A hotel room with a sofa, armchair, desk, television, and a bed.

Queen with Private Balcony

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

A hotel room with a bed, a TV, a desk, and a chair.

Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Highland Manor Inn

A conference centre, a seasonal outdoor pool and a business centre are available at this motel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a computer station are on-site.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Highland Manor Inn gets good marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. You'll find features such as free WiFi in public areas and free self-parking, plus a conference centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Little River Railroad and Lumber Company Museum and 6 minutes on foot from Shadows of the Past Hiking/Biking Trail
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at Highland Manor Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend motel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 579 out of 818 reviews
Rating 8 - Good. 182 out of 818 reviews
Rating 6 - Okay. 35 out of 818 reviews
Rating 4 - Poor. 14 out of 818 reviews
Rating 2 - Terrible. 8 out of 818 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely beautiful great Location and overall a great experience. Will definitely stay here again
Stayed 1 night in May 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a reliable great place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a wonderful stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly hotel, our 3rd time staying here !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Cades Cove. Great staff and local food excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wiley

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, Great Service and a Clean place to stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jilda

Liked: Cleanliness
We enjoyed our stay. It was nice and quiet and homey.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little stay in Townsend. We loved this hotel. It was quiet and peaceful there. Beautiful scenery.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was nicely furnished and had plenty of room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. My wife and I were very pleased with the cleanliness of the rooms and the overal maintenance of the landscaping. We enjoyed the peace and quite that this place had to offer. We will definitely have to stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and made sure we knew where ice maker was located. The room was clean and the bed was comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean when we arrived and cleaned daily during our stay. The beds were very comfortable . The only improvement could have been a brighter light over the sink. I would totally recommend staying here.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy property and convenient to the car show
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Townsend and the hotel was great! Our room was clean and smelled great. The hotel in general was well maintained. The staff were great and very helpful! We hope to see you again for the 2027 Smoky Mountain Scottish Festival and Games!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and quiet place at the Western entrance to the Smoky Mountain National Park. Perfect lication for us old folks
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Every member of the staff was fantastic. Had a package delivered and they made sure i was aware as soon as it arrived.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/check-out. Large quiet room. Very clean, comfortable bed. Easy access to property. Each room has its own entrance, and parking was easy, right in front of the room. Breakfast is offered, but we chose not to take advantage of it, so we can't speak to it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Vance

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for our short one night stay. Every thing was very clean and the lady in the office was super nice. Breakfast was very small with few options but fine for a quick bite before hitting the road.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
We do love the property, and we enjoyed our stay. Only thing I will mention is for us the bed is too firm. Nothing wrong with that but, we prefer a softer bed.
View from our room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable. Breakfast was a Continental Breakfast. There was coffee, hard boiled eggs, pastries and cold cereal. It was lite and not heavy. Perfect for hiking and biking! The staff is very friendly. We've stayed here in the past and we hope to stay here again in the future.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, amenities were great, staff was so amazing as always. Love this place!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely property, and quiet.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the NP
Stayed 2 nights in May 2025

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