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Highland Manor Inn

3.0 star property

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Photo gallery for Highland Manor Inn

Property grounds
Meeting facility
Coffee service
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Queen with Private Balcony | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Dark Island Swinging Bridge
    ‪6 min walk‬
  • Place, Townsend Visitor Center
    ‪8 min walk‬
  • Place, Great Smoky Mountains Heritage Center
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for King, Jacuzzi & Fireplace - Non Smoking

King, Jacuzzi & Fireplace - Non Smoking | Individually decorated, individually furnished, laptop workspace

King, Jacuzzi & Fireplace - Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen, Upstairs, Non Smoking

Individually decorated, individually furnished, laptop workspace

Two Queen, Upstairs, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace | Individually decorated, individually furnished, laptop workspace

Deluxe Double Queen with Terrace

9.4 out of 10
Exceptional
(28 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony | Individually decorated, individually furnished, laptop workspace

King Leisure Suite with Private Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Leisure Suite Terrace Level

Interior

King Leisure Suite Terrace Level

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace | Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Terrace, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

King with Whirlpool, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Private Balcony

Queen with Private Balcony | Individually decorated, individually furnished, laptop workspace

Queen with Private Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Leisure Ground Level

Queen Leisure Ground Level | Individually decorated, individually furnished, laptop workspace

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queens with Kitchen and Patio

Two Queens with Kitchen and Patio | Individually decorated, individually furnished, laptop workspace

Two Queens with Kitchen and Patio

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Fireplace

King Leisure Suite with Fireplace | Individually decorated, individually furnished, laptop workspace

King Leisure Suite with Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool | Individually decorated, individually furnished, laptop workspace

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Highland Manor Inn

Motel in Townsend with free breakfast and seasonal outdoor pool
A conference centre, a seasonal outdoor pool and a business centre are available at this motel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a computer station are on-site.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Highland Manor Inn gets good marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. You'll find features such as free WiFi in public areas and free self-parking, plus a conference centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Little River Railroad and Lumber Company Museum and 6 minutes on foot from Shadows of the Past Hiking/Biking Trail
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at Highland Manor Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend motel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 743 reviews
Rating 8 - Good. 170 out of 743 reviews
Rating 6 - Okay. 34 out of 743 reviews
Rating 4 - Poor. 13 out of 743 reviews
Rating 2 - Terrible. 6 out of 743 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Heather

Liked: Amenities
The hotel room itself was nice. However, the shower curtain was missing. I brought it to the attention of the lady at the front desk. She was rude about it. She was also replacing food on the breakfast bar without using any gloves or utensils as to not directly touch the food that the guests were eating.
Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff,property was quite and beautiful. enjoyed the pool
Stayed 1 night in Jul 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are extremely clean. If you are looking for a peaceful quiet stay, this is the place. Close to Great Smokey Mountains National Park and Cades Cove.
Stayed 3 nights in Aug 2025

10/10 Excellent

Traci, Frankfort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most peaceful, lovely stay. Housekeeping cleaned our room every day. The pool was the perfect temp. The view was incredible. We will be back next year!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Large pretty property. Quiet. Very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Amenities
Phenomenal water pressure in the shower. Would come back for that alone.
Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with a friendly staff. Great restaurant across the street called Abbey. The only thing I did not like about it was that we were advised that we could not move to a bottom floor because we had book with Expedia and not the hotel itself.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable. No complaints
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and staff were very nice. Would definitely stay here again.
Stayed 3 nights in Jul 2025

4/10 Poor

Iva Rae

Disliked: Amenities, property conditions & facilities
The property was in a great location but room 204 was the worst ! The beds were old and worn ! The toliet was clogged! The tub was slow draining ! Parking was a problem !
Stayed 5 nights in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. The view from the balcony was wonderful and the front desk staff was great! Even the deer are running and playing behind the building.
View from balcony.
Stayed 1 night in Jul 2025

6/10 Okay

suzanne

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Stayed 3 nights in Jul 2025

10/10 Excellent

Terry, Ligonier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but clean and neat, priced right
Stayed 2 nights in Jun 2025

10/10 Excellent

Zohair

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and a peaceful place to stay at.
Stayed 1 night in Jun 2025

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We staid in a kitchenette for a week and felt the kitchen could use some organization and minor updates. Albeit, most of the utenciles where there but were found out of place in various drawers that didn't feel clean enough to use right out of the drawer. Meaning that if the drawers cannot be replaced that a clean organiztion utencil tray would be a good investment. Room was clean but ciuld used a sweep/vaccume as we kept brining debris into bed on our feet. Bathroom had zero mold and clean. The things mentioned here are minor and would go a long way for the room experience. Overall our stay was wonderful.
Stayed 7 nights in Jun 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Staff & service, amenities
Room was not ready when we got there so we had to leave again toilet seat was loose floors wasnt cleaned good not once did cleanera come switch towels or anything
Stayed 2 nights in Jun 2025

8/10 Good

TINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hosts! Stocked us with plenty of soft white towels. Beautiful view of the mountains!
Stayed 2 nights in Jun 2025

6/10 Okay

Danny

Travelled with family
No plug for your phones.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Stayed 2 nights in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Wonderful stay! Very clean and comfortable and in a great location within a few miles to the entrance of the park. We would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Reagan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location, friendly staff
Stayed 2 nights in May 2025

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