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Novotel Gent Centrum

3.5 star property

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Photo gallery for Novotel Gent Centrum

Hypo-allergenic bedding, minibar, in-room safe, desk
A hotel room with a sofa, a table, a laptop, and a suitcase.
A sauna with wooden benches and a bucket with a wooden mallet.
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Hoogpoort 52, Ghent, 9000
  • Place, Ghent Town Hall
    ‪1 min walk‬
  • Place, Belfry of Ghent
    ‪2 min walk‬
  • Place, Gravensteen Castle
    ‪5 min walk‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed (Standard)

A hotel room with a bed, a sofa, a desk, and a television.

Family Room, 1 Double Bed with Sofa bed (Standard)

7.0 out of 10
Good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, City View

Executive Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed, City View

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed with Sofa bed, City View

Suite, 1 Double Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a sofa, a desk, and a TV.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a TV, a chair, and a window with curtains.

Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room, Multiple Beds (Superior)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Reception
B&B HOTEL Gent Centrum
Ghent City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,079 reviews
The price is €99
includes taxes & fees
23 Aug - 24 Aug
B&B HOTEL Gent Centrum

About this property

Novotel Gent Centrum

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference centre and a business centre. Housekeeping is available on request.
Novotel Gent Centrum offers 117 accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels and pay-per-view films.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Gent Centrum. During your stay, you're just a quick walk from Ghent Town Hall. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Ghent Town Hall and Belfry of Ghent
  • Pets welcome for a fee
Novotel Gent Centrum offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1808 square feet (168 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Gent Centrum.

This 3.5-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Novotel Gent Centrum has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (1,808 square foot of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% organic food
  • Banquet hall
  • Built in 1986
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Fee for wired Internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Novotel Gent Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 413 out of 1004 reviews
Rating 8 - Good. 432 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff were so friendly
Stayed 1 night in Mar 2026
Verified

8/10 Good

Chase

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, and perfect location
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service
Good central location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities
Clean room, helpful & polite staff, nice breakfast, central location
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gayle

Liked: Cleanliness, staff & service
room was clean, it was very quiet, great location. Staff was very friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Staff was great. Didn’t opt for breakfast.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying for a meeting and the arrangements for that were very good. Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating, friendly staff, quick check-in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness
Very nice staff. Good breakfast and decent bar. Wouldn't stay again as room very noisy with shouting from street until 4am both nights and then the road sweepers started at 8
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Been to this hotel a few times over 15 years, sorry to say the rooms are a little tired. My room door door needed slamming to activate the lock. Bit warm and being city centre didn't get a great sleep outside noise and banging doors. Staff fantastic and breakfast and bar really good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Martine

Disliked: Staff & service, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice rooms and great amenities. Spa is a treat
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Eric

Disliked: Amenities
AC did not work whatsoever and rowdy crowds at night made opening a window not much of a better solution. Sleeping was very hard every night because of this.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities
Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location that is close to the city center and many attractions. Nice and safe hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jocelyn

The check in was great. We arrived too early for our room but they happily stored our luggage until later. The room is great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JACKELINE

Liked: Cleanliness, amenities, property conditions & facilities
Good options, clean and good service
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Susan

Good standard of room. Great central location. Helpful staff. Let down by noise from outside of drunks fighting and waste bins being emptied in the early morning.
Stayed 3 nights in Dec 2025