The staff were very friendly. We entered the office and were greeted with smiling faces. They answered all of our questions, provided us with clear instructions, a map for navigating the resort, then wished us a happy weekend. Walking into our room, we noticed how clean and well maintained it is. The best part is walking through the kitchen and seeing the porch that overlooks the mountain. The beds fit the four of us who stayed and were a comfortable firm quality. They provided us with ample towels, dishes, cookware, silverware, glasses, dish soap and dish washing tablets for the dishwasher. The facilities that we used were easily accessible and maintained the same standard that we saw with our room. The areas around were free of anything unsightly and appeared to be very well maintained. The views going up the mountain, driving down, and walking around all make the trip worth it alone but, the standards here are top notch and made our stay more relaxing and enjoyable.