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Best Western Plus Greenville I-385 Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Greenville I-385 Inn & Suites

Free daily continental breakfast
Lobby
Seasonal outdoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
831 Congaree Rd, Greenville, SC, 29607-3521
  • Roper Mountain Science Center
    ‪12 min walk‬
  • Haywood Mall
    ‪1 min drive‬
  • Greenville Convention Center
    ‪4 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(98 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(28 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(158 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(30 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Best Western Plus Greenville I-385 Inn & Suites

Hotel with free breakfast, near Haywood Mall
A fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Greenville I-385 Inn & Suites offers 120 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Plus Greenville I-385 Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Haywood Mall. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute drive from Haywood Mall and 6 minutes from Greenville Convention Center
Best Western Plus Greenville I-385 Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Greenville I-385 Inn & Suites. Free self parking is available.

This Greenville hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Dock
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Greenville
Comfort Inn Greenville
Greenville Comfort Inn
Comfort Hotel Greenville
Plus Greenville I 385 & Suites
Best Western Plus Greenville I 385
Best Western Plus Greenville I 385 Inn Suites
Best Western Plus Roper Mountain Road Inn Suites
Best Western Plus Greenville I-385 Inn & Suites Hotel
Best Western Plus Greenville I-385 Inn & Suites Greenville
Best Western Plus Greenville I-385 Inn & Suites Hotel Greenville

Best Western Plus Greenville I-385 Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 937 out of 1353 reviews
Rating 8 - Good. 266 out of 1353 reviews
Rating 6 - Okay. 83 out of 1353 reviews
Rating 4 - Poor. 25 out of 1353 reviews
Rating 2 - Terrible. 42 out of 1353 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Business traveller
Liked: Amenities, property conditions & facilities
Check in was very smooth. No issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness
Clean and spacious rooms.
Stayed 1 night in May 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Listen these folks here are doing it right!! I used to be a Hyatt only man but now I’m going to keep giving these folks my business!! They seem to honestly want to do the service in customer service! Nowadays other hotels keep finding ways to beat you out of money and service! It was great to see that the staff was happy and polite and eager to provide service to you!! Breakfast was good and delicious and I really appreciated that they actually service your room and not just give a set of sheets and tell you to change your own sheets… The one thing and I’m pretty sure they are or will be working on it, is we needed a little more modern microwave! I have changed the rest of my reservations from Hyatt to Best Western and will see if this is the real deal or just a fluke! Right now, excellent staff, food and smiles! I think they really care!!!
Stayed 4 nights in May 2025

10/10 Excellent

Kimball

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jose, Roswell

Stayed 3 nights in May 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Staff very friendly. The room was very clean.
Stayed 1 night in May 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the hotel was well-kept.
Stayed 1 night in May 2025

10/10 Excellent

Bernadette

Stayed 1 night in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and the property was clean.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful The hairvdryer didn't work so they replaced it within 5 min Handicap bathroom was beyond expectations
Stayed 1 night in May 2025

8/10 Good

jeffrey a

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was average at best. Coffee was very good
Stayed 4 nights in May 2025

10/10 Excellent

Milind

Travelled with family
Liked: Amenities, property conditions & facilities
Well maintained and very good location
Stayed 1 night in May 2025

6/10 Okay

GURNIE

Travelled with partner
This hotel looks old/tired and needs renovation [and an exterminator to deal with the ants (on the third floor!)]. The water pressure was so low, my wife complained (to me). We stayed 5 nights, and even at the lower mid-week rate, this hotel was a disappointment.
Stayed 5 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

New property in a terrific location! Spacious room and bathroom with a beautiful walk-in shower! Very clean. Great staff. Loved it and will definitely stay again when we’re in Greenville.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent!!
Stayed 4 nights in May 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and as always the staff was wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Jack

Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

We literally just stayed overnight. We got to the hotel after 11pm and left the next morning. It was comfortable and affordable. I’d go back.
Stayed 1 night in May 2025

6/10 Okay

Tesa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was super friendly, and the place looked modern and clean. Breakfast was your typical free hotel breakfast—nothing fancy, but it did the job. The big downside was the bed. It was really firm, squeaky, and just uncomfortable overall. Both my spouse and I woke up with back pain. That definitely affected our stay and rating.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great.
Stayed 1 night in May 2025

4/10 Poor

Carlisle

Stayed 2 nights in May 2025

10/10 Excellent

HECTOR

Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to the lobby and rooms, clean with a great breakfast.
Stayed 1 night in May 2025

8/10 Good

Cristobal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Overnight Stay

Great overnight stay. Service was friendly, Room was clean and comfortable. I would definitely stay there again.
Stayed 1 night in May 2025