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Crowne Plaza Hotel Gurgaon by IHG

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2 restaurants; breakfast, lunch, dinner, and brunch served
Executive Suite, Smoking | 1 bedroom, premium bedding, minibar, in-room safe
2 restaurants; breakfast, lunch, dinner, and brunch served
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
  • Place, Leisure Valley
    ‪1 min walk‬
  • Place, DLF World Tech Park
    ‪4 min drive‬
  • Place, Gurgaon Central Mall
    ‪5 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, City View (Pool)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, City View (Pool)

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access (Dining Area)

Suite, 1 Bedroom, Club lounge access (Dining Area) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access (Dining Area)

  • City view
  • 357 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, Pool View

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Club lounge access, City View (Pool)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Club lounge access, City View (Pool)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, City View (Walk-In Shower)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Smoking, Club lounge access (Pool View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Smoking, Club lounge access (Pool View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Smoking, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Smoking, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access, Pool View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Hotel Gurgaon by IHG

2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crowne Plaza Hotel Gurgaon by IHG offers 236 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Gurgaon by IHG. During your stay, you're just a quick walk from Leisure Valley. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and extended parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body scrubs or Ayurvedic treatments at Body Zone
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes on foot from Leisure Valley and a 3-minute drive from Max Hospital
  • Airport, railway station and shopping centre shuttle service available for a fee
Crowne Plaza Hotel Gurgaon by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 25930 square feet (2409 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Crowne Plaza Hotel Gurgaon by IHG. An area shuttle within 100 kilometres and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe G – This restaurant serves breakfast, brunch, lunch and dinner.
Kaansa – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
Connexions Bar – This bar only serves light fare. Happy hour is offered. Open daily.
Artisans Atelier – On-site coffee shop. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,867.50 for adults and INR 996 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Artisans Atelier
  • Cafe G
  • Connexions Bar
  • Kaansa

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (25,930 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hotel Gurgaon by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1867.50 for adults and from INR 996 for children
  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Hotel Gurgaon by IHG offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza GURGAON

Crowne Plaza Hotel GURGAON

GURGAON Crowne Plaza Hotel

Gurgaon Crowne Plaza

Crowne Plaza Hotel Gurgaon

Crowne Plaza Gurgaon By Ihg

Crowne Plaza Hotel Gurgaon by IHG Hotel

Crowne Plaza Hotel Gurgaon an IHG Hotel

Crowne Plaza Hotel Gurgaon by IHG Gurugram

Crowne Plaza Hotel Gurgaon by IHG Hotel Gurugram

Crowne Plaza Hotel Gurgaon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 214 out of 330 reviews
Rating 8 - Good. 76 out of 330 reviews
Rating 6 - Okay. 12 out of 330 reviews
Rating 4 - Poor. 9 out of 330 reviews
Rating 2 - Terrible. 19 out of 330 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Mohindrakumar

Stayed 2 nights in Nov 2025

10/10 Excellent

ALAN

Stayed 4 nights in Feb 2026

8/10 Good

JAY

Stayed 2 nights in Feb 2026

2/10 Terrible

Yugandhar Pawan

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The overall service was sub-par, considering the fact that this hotel is part of IHG group. As a loyal member of IHG for the past 14 years (been a gold member for very long), I have had amazing experiences at various other IHG hotels At Crowne Plaza Gurgaon, one inquiry passes through at least 3 staff members and their responses dont alogn woth each other. I booked 4 rooms as our family (10 people) were meeting in Delhi (all travelling from different locations) and the intention was to find a common space to sit down and have a conversation. The hotel staff couldnt accomodate this request - i tried access to a lounge which as per the team only platinum members can access (not gold) - at the common area the sofas couldnt be moved to make a larger sitting area nor could they add 3 chairs to a large table - we were asked to sit at the restaurant area, provided we order something. INR 600 (AUD12) for a coffee is ridiculous when it is prepared out of a machine and not by a barista - majority of the staff there needs training as no answer is available and everything needs to be checked Overall my experience was Pathetic and I would noe reconsider my membership with IHG.
Stayed 1 night in Jan 2026

10/10 Excellent

Satinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, excellent staff great service, very good food.
Stayed 1 night in Dec 2025

10/10 Excellent

Donel

Stayed 3 nights in Dec 2025

8/10 Good

IMRAN

Stayed 2 nights in Dec 2025

10/10 Excellent

GAURAV

Stayed 1 night in Dec 2025

10/10 Excellent

EKTA

Stayed 1 night in Dec 2025

8/10 Good

Eid

Stayed 1 night in Dec 2025

10/10 Excellent

Peggy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food, cleanliness were excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Nagesh, Orchard Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location relative to New Delhi airport and Cyber Hub
Stayed 4 nights in Oct 2025

10/10 Excellent

Harjinder

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Gagan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option to stay near sector 29
Stayed 1 night in Oct 2025

10/10 Excellent

Nagesh, Orchard Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 2 nights in Oct 2025

8/10 Good

Savinder, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Nagesh, Orchard Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for short or long stays
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel with some nice facilities. I thought the prices were too high though for food and drink. It was more disproportionate than usual. Also as an example if I wanted to get taxi to airport with hotel it cost 3500 rupees and an uber was 250 rupees. The strategy seemed to be to over charge which I found went to far versus many other comparable hotels I’ve stayed in India
Stayed 1 night in Oct 2025

2/10 Terrible

ted

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
They will charge extra on meal when you you compare to menu. They will also add extra drinks to you bill. There is multiply scams going on at this facility
Stayed 1 night in Sep 2025

2/10 Terrible

teddy

Travelled with family
Disliked: Staff & service
Need to watch bill. You will get charged extra for thing you didn’t use like menus price are less than what’s on bill, extra drinks charged that you didn’t order. The hotel presents many scames
Stayed 3 nights in Sep 2025

8/10 Good

Hisashi

Stayed 1 night in Sep 2025

8/10 Good

Rahul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Aug 2025

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice, the room had all the required amenities like TV, Iron, Kettle, Bathing accessories etc.
Stayed 1 night in May 2025

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025