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Best Western Hotel Hamburg International

3.5 star property

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Lobby
Suite, Multiple Beds, Balcony (Separate Living Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Hammer Landstr. 200-202, Hamburg, HH, 20537
  • Miniatur Wunderland
    ‪8 min drive‬
  • Hamburg Cruise Center
    ‪8 min drive‬
  • Elbe Philharmonic Hall
    ‪8 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed (Larger Room)

Comfort Room, 1 King Bed (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 King Bed (Larger Room)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony (Separate Living Room)

Suite, Multiple Beds, Balcony (Separate Living Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Balcony (Separate Living Room)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(20 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 Double Bed (with Sofabed)

Family Room, 1 Double Bed (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

ibis Hamburg Alsterring

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (467)
The price is €136
for 1 room
includes taxes & fees
9 Aug - 10 Aug
ibis Hamburg Alsterring

About this property

Best Western Hotel Hamburg International

Hotel in Hamburg with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Best Western Hotel Hamburg International offers 113 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Hamburg International. During your stay, you'll be within walking distance of Horner Rennbahn. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by car from Hamburg City Hall and 7 minutes from Miniatur Wunderland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Hotel Hamburg International. Parking is available for a fee.

This 3.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Globus – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Globus

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • Area rugs in room
  • Lift

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

BEST WESTERN Hamburg International
BEST WESTERN Hotel Hamburg International
Best Western Hamburg
Hamburg Best Western
Best Western Hamburg Hamburg
Best Western Hotel Hamburg International Hotel
Best Western Hotel Hamburg International Hamburg
Best Western Hotel Hamburg International Hotel Hamburg

Best Western Hotel Hamburg International Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 230 out of 1003 reviews
Rating 8 - Good. 492 out of 1003 reviews
Rating 6 - Okay. 193 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guter und noch erschwinglicher Preis. Wenn man nicht allzu viel Luxus möchte, ist das Hotel zu empfehlen. Klasse ist, dass es nicht weit ist zu den öffentlichen Verkehrsmitteln U-Bahn/S-Bahn. Das Personal ist sehr freundlich.
Stayed 2 nights in Nov 2024

8/10 Good

Madonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in poor area, but close to train with easy trip to city centre. Parking on site. Very limited dining options nearby.
Stayed 2 nights in Sep 2024

8/10 Good

Jaakko, Lapua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel for business travel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Peggy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 3 nights in Jul 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good value with one strange policy.

Very convenient for U-bahn service into Hamburg city centre and attractions. Lidl supermarket just round the corner for food and drink supplies. Hotel is fine, good value for the price. Friendly andvhelpful staff. One strange thing is they provide a kettle in the room, but only provide coffee, tea and creamer for the first night. In every other hotel we have stayed in, the cleaning staff top up the supplies each day. Reception confirmed the policy for this hotel is first night only. Bizarre!
Stayed 3 nights in Jun 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service
The best part of my stay was the friendly and helpful staff. The hotel itself is older and very typical for a 3-star hotel. The bed was comfortable but it was not a true double bed. Rather, it was two twin beds pushed together. The pillows were quite flat. The shower had great water pressure but it was tiny. I’m not sure how a tall or large person could be comfortable here. It is close to the U2 line but not convenient for using public transport to or from the airport. The hotel restaurant is closed, but they have a limited but fresh breakfast buffet. There is one grocery store and a few restaurants nearby. There is no microwave or refrigerator, and no room safe. Be aware there is no air conditioning so I would not recommend it for warmer months. The radiator heat worked well.
Stayed 2 nights in Jan 2024

8/10 Good

Siddiqui Apu

Good
Stayed 4 nights in Oct 2023

10/10 Excellent

Chelen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully furnished with all new upgrades. Staff were extremely pleasant, friendly and helpful
Stayed 1 night in Sep 2023

6/10 Okay

Hao

Travelled with family
Liked: Staff & service
The location is convenient. The U lines ( Metro), and Supermarket ( Lydl) are just a few steps from the Hotel. There is a free outdoor parking lot for travellers with cars. The staff are nice and professional. Smiles are always on their faces. The beds are exactly 3 stars hotel, comfortable and clean. My complaint is only about the wifi internet, which is not stable and slow, other than that I am happy with the hotel.
Stayed 2 nights in Jul 2023

8/10 Good

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy parking, quick drive to everything we wanted to see.
Stayed 1 night in Oct 2022

8/10 Good

Hoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2022

8/10 Good

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

VLADIMIR

Liked: Cleanliness, staff & service, room comfort
Good location. U-Bahn is very close. Oped for myself advantages of municipal transport comparing to using a car. $00 meters away we found a small and nice restaurant of German kitchen. Disadvantage: no condition in the room. In extremely hot weather it is quite a problem.
Stayed 3 nights in Jul 2022

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good property. We were on the top floor. Quite hot in the room
Stayed 3 nights in Jun 2022

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff. Only a short stay, but it was good
Stayed 2 nights in May 2022

8/10 Good

Bashir, Pereybere

Business traveller, Travelled with partner
Liked: Cleanliness
Great breakfast - clean . Nice staffs
Stayed 3 nights in Nov 2021

8/10 Good

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Sep 2021

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nothing special and the rooms are small but it is super clean and in fairly nice condition. Which worth writing about is the staff. All the staff was super friendly and helped me from everything with printing and Transmitting a German lease to arranging a Covid PCR test so I could fly home. Staff is excellent, super carpet in, and very helpful. I would highly recommend based upon the staff.
Stayed 3 nights in Sep 2021

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

OK but nothing special

It was Christmas - so a little more enthusiasm and energy would have been nice. There were biscuits on the reception desk for a few days on the run up to Christmas, but over Christmas we barely got a greeting from the staff as we walked in and out. We were told on arrival that teas and coffee wouldn't be replenished during our stay unless we specifically asked. Supplies of such at reception were very limited - a pretty poor show as it was Christmas and shops and cafes were closed. I would stay here again, but only because of the convenience of it's location, and not because of an exceptional experience!
Stayed 5 nights in Dec 2019

8/10 Good

erik

Liked: Cleanliness, staff & service, property conditions & facilities

Juletur

Brugte værelset til overnatning, det var en meget fin oplevelse. Beligenheden super i forhold til ofentlig transport. Det ville være dejligt om man kunne se hvad morgenmaden koster, den var ellers super god.
Stayed 2 nights in Nov 2019