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Mercure Hotel Hamburg Am Volkspark

Property class: 4

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Photo gallery for Mercure Hotel Hamburg Am Volkspark

A buffet with various meats, vegetables, and condiments.
A hotel room with a bed, desk, chair, lamps, and a cityscape painting on the wall.
Exterior
A reception desk with 'Mercure' and 'Hamburg' signage, a vertical banner, and a framed picture of a cruise ship.
A bar area with shelves of bottles, glasses, and a reflective counter.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Albert Einstein Ring 2, Hamburg, 22761
  • Place, Trabrennbahn Hamburg Bahrenfeld
    ‪1 min walk‬
  • Place, Volksparkstadion
    ‪19 min walk‬
  • Place, Barclays Arena
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

A hotel room with a bed, a desk with a lamp, a chair, a red sofa, and a painting on the wall.

Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a pink sofa, a TV, and a patterned carpet.

Junior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

A hotel room with a bed, bedside tables, a desk, a chair, a shelf with items, and a patterned carpet.

Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a lamp, a chair, a red sofa, and a painting on the wall.

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, 2 Single Beds, Courtyard View (Quietly Located)

In-room safe, desk, soundproofing, free WiFi

Comfort Twin Room, 2 Single Beds, Courtyard View (Quietly Located)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Hotel Hamburg Am Volkspark

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Mercure Hotel Hamburg Am Volkspark offers 140 air-conditioned accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include a bath and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Mercure Hotel Hamburg Am Volkspark, you're just a quick walk from Altonaer Volkspark. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a lift
  • Just a 3-minute drive from Volksparkstadion and a few minutes from Barclays Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercure Hotel Hamburg Am Volkspark also features a vending machine, a front desk safe, and a lift. Parking is available for a fee. You'll have access to the indoor pool and health club at a partner property.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Hotel Hamburg Am Volkspark has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Covered parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Waste recycling policy

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Mercure Hotel Hamburg Am Volkspark Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Anu

Liked: Cleanliness, staff & service
Rent och välstädat, hjälpsam personal och god frukost.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Hannah

Stayed 4 nights in Dec 2025