Haven Inn

2.5 star property

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Photo gallery for Haven Inn

Reception
Reception
BBQ/picnic Area
Hallway
Desk, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1870 Main St W, Hamilton, ON, L8S 1H7
  • McMaster University
    ‪3 min drive‬
  • TD Coliseum
    ‪8 min drive‬
  • Mohawk College
    ‪8 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪13 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Haven Inn

Motel with free parking, near McMaster University
A 24-hour front desk, free self-parking and free Wi-Fi in public areas are available at this smoke-free motel.
Haven Inn offers 15 air-conditioned accommodations, with free toiletries. Televisions come with cable channels.

Bathrooms include a shower. This Hamilton motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Haven Inn's great location gets high marks from our customers. During your stay, you'll be within walking distance of McMaster University. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from McMaster University and 8 minutes from TD Coliseum
Public spaces have free WiFi. Free self parking is available.

This Hamilton motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Hamilton
Haven Inn Motel
Haven Inn Hamilton
hamilton inn motel
Haven Inn Motel Hamilton
Hotel White Chapel Gardens

Reviews

Haven Inn Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 1006 reviews
Rating 8 - Good. 249 out of 1006 reviews
Rating 6 - Okay. 180 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 158 out of 1006 reviews

Reviews

6/10 Okay

kishan

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleanliness 4/5 Customer Service 5/5 Issues with Bed makes it overall experience 2/5. Room number 21, bed was in pretty bad condition. Every time you move even slightest bed makes loud squeaky noise. Was not comfortable to sleep at all with it. Add AC making loud noise as well.
Stayed 2 nights in Jun 2025

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
Really bad quality, very dingy and pretty nasty. Best you can get for the kost. Cleaning service went into my room while i was in the shower, i asked then to leave when i got out and they didnt understand somehow(even without the lamguage barrier wth). Plus they only changed the bed and didnt clean.
Stayed 2 nights in Jun 2025

6/10 Okay

Lekisha

Liked: Staff & service
Disliked: Property conditions & facilities
Quick stop for the night. Had a good nights rest. Room could use some fixing up. I didn’t like the blinds either. It was full blackout or no privacy pick one. For a motel it was fine.
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Liked: Staff & service
The people who stayed in the next unit were very noisy until 2 am.
Stayed 1 night in Jun 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
When we got there we were greeted by the staff they were very helpful. A few down falls are there is no vending machines or ice machine also the beds are not as comfortable but for the price not overly bad.
Stayed 1 night in Jun 2025

4/10 Poor

Gennadiy

Business traveller
Disliked: Property conditions & facilities, room comfort
Condition of the building is horrible. It's never been renovated and looks different compare to picture. The recommended price should be 30$ pet night max.
Stayed 4 nights in Jun 2025

2/10 Terrible

Roy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room (#7) we were assigned was quite dirty. It smelt moldy. The shower walls were slimy and the shower floor grimy. The faucet leaked. There was an outlet with no outlet cover - exposed wires. We complained to the manager who offered to switch rooms and showed us room #10 which was cleaner. When my wife lifted a corner of the mattress to look for signs of bedbugs (something we do in every hotel/motel) the manager immediately said that’s it and asked us to leave. He refunded our $100 damage deposit. Expedia refunded us 1 nights stay, but we still paid for 2 nights accommodation we didn’t use. The manager’s quick switch to ordering us to leave makes me think he was hiding something ! Stay clear of this motel! We are in our 70’s, have travelled extensively in Canada and Europe and Hawaii and never had a problem and never been treated like this.
Stayed 3 nights in Jun 2025

6/10 Okay

Mary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Visible Stains on the bed sheets, hair on the bed and shower floor. The chair in the room was half broken. But hey, ya get what you pay for. Service was lovely but the room was below average. AC worked good though!
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Comfortable bed and helpful staff. Good to have parking space outside your room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Delmer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a an awesome place & location for my work,when iam in town all good 👍 💯
Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Office staff gentleman was great. Everything was clean and quiet.
Stayed 1 night in Jun 2025

2/10 Terrible

morgan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was very rude, very degrading, I felt like I was being watched all the time. They got upset that I was in my teammates room as there is “no visitor” policy which is fine but he came in aggressive and rude and demanded me to leave not knowing I was just down in the next room. Mansplaining things as if I’m a child. My door was unlocked when I got back (I always check my doors before I leave) but everything was there.
Stayed 2 nights in Jun 2025

8/10 Good

Tong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I got what I paid for.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place, stay in your car instead

Dirty with hair and stained bed. Refrigerator dirty with hair. Management belligerent. $100 deposit required to experience this awful hotel. Stay away
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great , the staff was super nice, the guy from reception showed us to our room and showed me our parking spot, the room was nice and clean so was the bathroom, wifi worked just fine for the moneybi think this is the best place that you can get , definitely recommend it
Stayed 1 night in Jun 2025

4/10 Poor

Dianne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The owners were friendly but the rooms were poorly renovated.
Stayed 1 night in Jun 2025

2/10 Terrible

blair

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
The pillows are so bad
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers are so respectful and politely. Rooms awesome and clean for the price. Definitely refer to friends and social
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 2 nights in Jun 2025

2/10 Terrible

Keisha

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a room booked. When I arrived, my pet wasn't allowed to stay. When we made arrangements for my pet, I was told the room was taken and I could not stay. I have left a voicemail to get reimbursed the cost of the room, but have yet to hear back.
Stayed 1 night in Jun 2025

6/10 Okay

Laleh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and setup were fine, but I had a mixed experience with the management. One staff member was helpful and assisted with the check-in process and paperwork, which was appreciated. However, the other woman—who appeared to be the owner—came across as quite pushy and made the interaction feel uncomfortable. Her approach was more stressful than welcoming, which took away from the overall experience.
Stayed 1 night in Jun 2025

8/10 Good

cynthia

Stayed 1 night in Jun 2025

2/10 Terrible

Eve

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025