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Madelise Central Hotel & Travel

4.0 star property

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Luxury Double Room | Terrace/patio
Reception
Luxury Double Room | Minibar, in-room safe, desk, laptop workspace
Front of property
Restaurant

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
3A Hang Mam, Hanoi, 100000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Double Room

Minibar, in-room safe, desk, laptop workspace

Luxury Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, desk, laptop workspace

Premium Triple Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Madelise Central Hotel & Travel

Hotel connected to the convention centre in Hanoi with a restaurant
A restaurant, a bar/lounge and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Madelise Central Hotel & Travel offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
With your stay at Madelise Central Hotel & Travel, you're connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Motorbike parking only
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Madelise Central Hotel & Travel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hanoi hotel is smoke free.

Madelise Central Hotel & Travel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 300,000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Madelise Central Hotel & Travel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 460000 per room (one-way)
  • Nearby parking fee: VND 300000 per day (98 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Madelise Central Hotel & Travel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Olympus Hanoi Hotel
Madelise Central & Travel
Sense Central Hanoi Hotel
Madelise Central Hotel & Travel Hotel
Madelise Central Hotel & Travel Hanoi
Madelise Central Hotel & Travel Hotel Hanoi

Madelise Central Hotel & Travel Reviews

Reviews

5.6
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 8 out of 17 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Daisy, el monte

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No more next time
Stayed 2 nights in Apr 2024

2/10 Terrible

Daisy

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Derek

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
First couldn’t find my check In even I showed receipt and booking number . TV broken could help. No breakfast Staff smoking in hotel I don’t have issue with smoking but it reflects the service. Then staff having breakfast at the table but not for guests wow. In one word Don’t stay. I have been in a lot of hotels some very good some not bad but this was absolutely terrible. Happy travels
Stayed 1 night in Apr 2023

2/10 Terrible

jagath

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2022

2/10 Terrible

Chris

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Transfer to another hotel without notification.

We are transfer to another hotel upon arrival. I booked this hotel because i like the room design and top floor. Went to another hotel but the rooms are not up to my standard. Also causes us to move around with our luggages.
Stayed 1 night in Nov 2022

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Mark, Hanoi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place offers consistently friendly and personalized service with good value for money. Location is fine.
Stayed 3 nights in Aug 2019

10/10 Excellent

Alex, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
The company very good! Staff very friendly, special is Jackie, manager to help me, support for us everything. Love all !
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Number one Hotel. Big room, very clean and breakfast perfect. We will come back
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is worth to experience. I was here one night, and everything above perfect, extremely polite friendly staff, they helped us a lot, even when we left the hotel, you can also book a tour At the hotel with Jackie Hoa he helped us a lot for the trip to HaLong Bay
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So New and beautiful hotel, I’m stay in Hanoi 1 weak, They are help me make the excelente package trip for go to Halong Bay 3days /2night, Sapa Tour and Ninh Binh, Olympus this is new and they do every thing excellent. The room very beautiful comfortable and very clean, Special thanks to all staff there all the friendly and help me every thing over what I want, The location in the central of central just 2 min two the night maker and beer comer and coffe st also, Just 5min to go Hoan Kiem lake. Thanks all for make our best trip in my life :)
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très mauvais rapport qualité prix

Chambre sale sans fenêtre Salle de bain pas propre avec des moisissures Odeur d’humidité L’hôtel est et pas du tout conforme aux photos : c’est très laid et la couleur verte foncé sur les murs est horrible En revanche l jeune équipe a l’accueil est très sympa
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

2/10 Terrible

Linh

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

交通地理位置方便，酒店入面舒適寧靜，難得地部電視係打得開，用得到，酒店員工友善，性價比高。
Stayed 1 night in Feb 2023

2/10 Terrible

young, South Korea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Olympus Hanoi Hotel 제목: 벌레의 공포!!!! 예약해놓았던 이 호텔에 도착하자마자, 물이 단수가 됐다는 황당한 이야기로 같은 급의 다른 호텔로 옮겨주겠다고 했는데, 옮겨 준 호텔은 기겁할 만큼 더러웠습니다. 곰팡이와 함께 남이 쓰던 물건들도 그대로 있고, 남이 쓰던 타월까지 그대로 있는 청소를 안 해 놓은 방이었고. 화장실도 너무 더러웠습니다. 방음도 전혀 안되고. 물품도 여기저기 고장 나 있었습니다. 너무 화가 났지만. 올림푸스 하노이 호텔이 물이 단수가 됐다는 말만 믿고 이해하려고 했습니다. 다음날 원래 예약해 놓은 이 깨끗해 보이는 올림푸스 하노이 호텔로 옮겨주셨지만. 이 호텔은 겉은 새로 리모델링 한 호텔이라 그런지 깨끗해 보이기만 했을 뿐. 잠시 후. 침실에서 가려운 것이 있길래 살펴보니 빠르게 움직이는 다리가 많은 작은 벌레들이 엄청나게 많았습니다. 나중에 보니 열어놓은 트렁크에도 그 벌레들이 막 들어가고. 몸을 여기저기 물리기도 했습니다. 하노이는 처음이라 원래 그런 건지 이 호텔만 유독 그런 건지 알 수는 없었기에, 그냥 이날은 이곳에 묵기로 했습니다. 그 후로, 다른 호텔에 지내본 결과 다른 호텔에선 이 벌레를 발견하진 못했으며. 결론적으론 이 호텔에만 그 벌레가 엄청 많았고. 하노이의 관광지 공중 화장실에서 비슷한 벌레를 발견하긴 했는데. 주로 화장실 부분에 사는 벌레인 것 같습니다. 그 벌레들은 정말 너무 공포스러웠습니다. 용품중에 금고는 망가져서 열리지도 않는 쓸모없는 금고 였고 냉장고는 하나도 시원하지 않은 음료 보관함 용도 밖에 되지 않았다 결론적으로 첫날부터 거짓말로 사기를 친 이 호텔! 겉만 깨끗한것 같고 속은 깨끗하지 않은 벌레의 공포까지 더해진 이곳엔 이젠 다시는 방문할 계획이 없습니다.
Stayed 1 night in Aug 2019

2/10 Terrible

young

Travelled with group
Disliked: Cleanliness, property conditions & facilities
이숙박시설을 사용하지 못했다 매니져가 다가 오더니 예약한 방이 단수가 됐다고 올림푸스호탤과 같은 호텔급의 체인점 이라고 same same 울 강조 하면서 Lavender Old Quarter Hotel로 보내졌다. 우리가 방에 들어 갔을 때 사용했던 이불 시트가 협탁위에 놓여져 있었고 화장실 청소도 되어있지 않았고 심지어 쓰던 수건이 걸려 있었다 조식도 우리가 신청했던 올림푸스 호텔보다 못미치는 수준 이었다. 다시는 가고싶지 않은 호탤이다.
Stayed 1 night in Aug 2019