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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Stroll through the beautifully landscaped grounds, surrounded by vibrant flowering plants in elegant planters.
Enjoy a casual dining experience with a variety of hot and cold beverages and comfortable seating.
Welcome to our hotel, where a warm entrance sets the tone for a comfortable stay.
Relax by the pool with a clear view of the water, surrounded by comfortable lounge chairs and a nearby table.
Relax in this inviting space with a large bed, a comfortable nightstand, and a window with a view.

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2608 South Highway 421, Harlan, KY, 40831
  • Harlan Appalachian Regional Healthcare Hospital
    ‪2 min drive‬
  • The Harlan Center
    ‪3 min drive‬
  • Black Mountain Offroad Adventure Area - Putney Trailhead
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Harlan with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre.
Quality Inn offers 61 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be within walking distance of Harlan Appalachian Regional Healthcare Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a vending machine
  • Just a 2-minute drive from Harlan Appalachian Regional Healthcare Hospital and a few minutes from Cumberland River
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. An indoor pool, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Quality Inn. Free self parking is available.

This Harlan hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Quality Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 304 reviews
Rating 8 - Good. 102 out of 304 reviews
Rating 6 - Okay. 34 out of 304 reviews
Rating 4 - Poor. 15 out of 304 reviews
Rating 2 - Terrible. 8 out of 304 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Donnie

Liked: Staff & service
Good hotel would stay again the rates are to high
Stayed 2 nights in Apr 2025

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fishing trip

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Wry friendly and clean
Stayed 1 night in Mar 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night was fine the second night toilet paper and feces came out of the bathtub drain
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Travelled with partner
Liked: Amenities, property conditions & facilities
1. I opted in for an early check in, I was told that it was a possibility. Only for me to plan ahead, get there and did not get the early check in. All my plans fell through.. 2. Housekeeping is pure hard work, i really appreciate the effort put in the room. 3. Everything else was great! The room was quiet, and the breakfast area was incredibly clean! The lady on duty doing a great job!
Stayed 1 night in Mar 2025

10/10 Excellent

Derek, Hyplouxo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through on business very cozy clean place lots of walkable food around hotel from fast food to dine in
Stayed 1 night in Mar 2025

8/10 Good

Justin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff has always been friendly. Easy parking. Could be cleaner. Had a cold shower. Toilet didn’t flush well. Breakfast is ok but outdated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edward K

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

Craigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kaley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not enough value for price

The rooms are clean and the staff was friendly but the pool was way to cold and no hot breakfast options other than waffles which was kinda disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did Not like were the weird bed pillows
Stayed 1 night in Jan 2025

8/10 Good

sandeep, macon

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's very clean. Everyone is very nice. Pool great

Stayed 4 nights in Dec 2024

6/10 Okay

Shelia

Travelled with family
Everything was good other than the dusty mold smell.
Stayed 1 night in Nov 2024

6/10 Okay

Peter, Louisville

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Britney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the fact the pool closes very early, I’ve never been to a hotel pool that closed before 9pm so that was disappointing
Stayed 2 nights in Nov 2024

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had mold on the ceiling. Checked out another room to move to but that one had mold on the bottom of the bed frame. Figured it's better to close the bathroom door.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Convenient, clean, and very friendly staff.
Stayed 1 night in Nov 2024