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Comfort Inn East Windsor - Springfield

2.5 star property

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Photo gallery for Comfort Inn East Windsor - Springfield

Lobby
Free daily full breakfast
Standard Room, 1 King Bed, Non Smoking | Living area | 49-inch LED TV with cable channels, TV
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Down duvets, individually decorated, individually furnished, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym
  • Parking included
  • Air conditioning

Explore the area

View in a map
141 Prospect Hill Rd, East Windsor, CT, 06088
  • Place, Broad Brook Brewing
    ‪2 min walk‬
  • Place, Six Flags New England
    ‪15 min drive‬
  • Place, MGM Springfield
    ‪17 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Down duvets, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Down duvets, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down duvets, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn East Windsor - Springfield

Hotel with free breakfast, near Connecticut Trolley Museum
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Comfort Inn East Windsor - Springfield offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Windsor hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn East Windsor - Springfield. During your stay, you're just a quick walk from Broad Brook Brewing. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Services include a concierge, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Connecticut Trolley Museum and 7 minutes from Broad Brook Opera House
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn East Windsor - Springfield. Self parking is free.

This East Windsor hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn East Windsor
Comfort Inn Hotel East Windsor
Comfort Inn East Windsor Springfield Hotel
Comfort Inn East Windsor Springfield
Comfort Windsor Springfield
Comfort Inn East Windsor Springfield
Comfort Inn East Windsor - Springfield Hotel

Comfort Inn East Windsor - Springfield Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rashid

Stayed 2 nights in Mar 2025

8/10 Good

Connor, Sedalia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I just think there is not enough staff. The staff there were friendly.
Stayed 8 nights in Jul 2025

8/10 Good

Charles, morgantown

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not as good as expected
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

4/10 Poor

Kevin

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I got a two room suite for two nights. The room itself was very nice besides the quilt having a very large stain and towels being stained. The gentleman that checked me is is awesome and very professional. However, the women that was working in the morning of july 20th 2025 is the most unprofessional front desk clerk i have ever dealt with. I woke up a little late and called down to tell the front desk that i overslept and asked if we can get a late check out. She immediately had an attitude and told me if housekeeping knocks on my door she will charge me $75. I told her i would be packing up and leaving right now and she just hung up on me.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Real Lack of Maintenance

While it was evident the maids effectively cleaned the room between guest(s), there is a definite lack of maintenance. We booked this hotel for both ends of our trip and stayed in a different room on each leg of that trip. The first room was very worn; torn chair arm, loose drawer knob, bathroom door didn't latch, vanity light out, stained carpet, etc. (see pictures). We weren't grossed out, as there was clear evidence that the maids had done a good job of surface cleaning between guests and linens were clean but there is either a lack of communication between the maids and the maintenance crew or the hotel just doesn't want to make the effort to address the issues - but clearly there are maintenance issues. The room for the second stay was better, but when we arrived one light was out on the vanity, and a second was strobing. That one also went out during our stay. Also, the "auto cool" function on the A/C didn't work - it never shut off no matter what temp we set it at. Stairwells are not swept or surface cleaned, and elevator is also worn and not the cleanest. In fairness, we didn't raise the issues to management, as the rooms did appear to be surface clean (other than the carpet) and we didn't want the hassle of moving rooms as our stay was short each time. (Not sure changing rooms would have mattered since there were issues in both rooms we stayed in).
Stayed 3 nights in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

8/10 Good

Andrae

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

6/10 Okay

Scott, Monroe

Business traveller
Liked: Cleanliness
Comfortable beds, good amenities. However, shower soap dispenser was empty and several light bulbs were burned out in the bathroom and main room. Several electrical outlets were broken or damaged. Breakfast choices were adequate, but several mornings the coffee dispenser was empty and eggs were cold.
Stayed 3 nights in Jun 2025

8/10 Good

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great places to eat, and quick and easy to uber/lyft from hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Shai

Liked: Amenities
Comfortable beds and breakfast in the morning can’t go wrong for a good rate
Stayed 1 night in Jul 2025

4/10 Poor

Turbo

Disliked: Amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

2/10 Terrible

Catherine

Travelled with group
Disliked: Staff & service, property conditions & facilities

Horrific check in

This hotel was a nightmare of a check in. When we arrived exhausted from a full day of driving the room we were given had another guest. The only other room that they could give us with the two beds we reserved had a broken toilet handle. We took it since we were exhausted and had no other options with the two beds after having this whole process take a good half hour to 45 minutes. The employee told us it was the manager's fault and that she had been "really tired" when giving the room to someone else.. When I asked in the morning if anything would be done the employee was short with me and told me the manager wouldn't be in for at least another 45 minutes. It did get fixed while we were out. When we returned to our room neither key would work and we had to go back downstairs to deal with it. Nothing was done to compensate and the manager certainly did nothing to apologize to us for the horrible experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Auston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jesse

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bed had stains on it.
Stayed 2 nights in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price. Was only there one night but seemed clean. Breakfast included but not greatest
Stayed 1 night in Jul 2025

10/10 Excellent

Shawny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean and spacious comfortable room
Stayed 1 night in Jul 2025

10/10 Excellent

Innam

Liked: Amenities, property conditions & facilities
Very professional, friendly, accommodating staff. Extremely clean and well maintained!
Stayed 1 night in Jul 2025

10/10 Excellent

Shai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was an experience from hell! If you can imagine a horror hotel- this was it! We didn't stay after we saw the stained sheets with bodily fluids on them and the disgusting smell. The lady at the front desk had an issue with us arriving late with a baby and gave us attitude like we've not seen before. When she handed us a key to check out another room, a fight of 2 people and a child broke down. They were screaming their lungs out with the curse words on the hallway. My husband asked them to please keep it quiet because our baby is scared and shaking, so the guy followed us to our car screaming at us and calling us an "n..er" word. We're white. What a nightmare! So far no refund from them. Please do yourself a favor and do not book here!
Stayed 1 night in Jun 2025

10/10 Excellent

NAILYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff was awesome
Stayed 5 nights in Jun 2025

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stop after getting in late at the airport.. The only thing, the coffee was not hot, everything else was good.
Stayed 1 night in Jun 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025