4/10 Huono
Sara
Liikematkailija
2.10.2025
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I have never checked out early from a hotel, ever. I let our other paid two nights go from this one and booked at another hotel. Lets start with the good...the staff! Very friendly and helpful. The rooms are freshly remodeled and it is obvious that a lot of care went into it. However, the mold and mildew smell in hallway and in our room was overpowering. It was strong enough that our suitcases smelled like mildew from just the one night. We finally figured out it that most of the mildew smell was coming from the bathroom and closed the door. It helped some but sure wasn't great. On top of the health concern, we did have a safety concern pulling in. There appears to be a large number of long term guests staying on the first floor. Many of them just stared at us while we looked for a parking spot. As a woman traveling alone with children, being stared at by random men sitting alone in the parking lot while we drove into the lot and tried to unload our bags was very uncomfortable. We ended up parking in a dirt lot near the hotel as many parking spots were occupied with bbqs from said guests. I did receive a call from management asking why our suitcases were not in our room. When I told them why we left, they just said okay. No offer to make it right, move rooms or refund the unused nights. Just wanted to know of we had checked out so they could rent the room. Lesson learned with this one. Sigh.
Sara
Yöpyi 3 yötä syyskuussa 2025
