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Hilton Heidelberg

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Photo gallery for Hilton Heidelberg

Terrace/patio
Creator video
Lobby
Executive lounge
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115
  • Place, University of Heidelberg Old Campus
    ‪14 min walk‬
  • Place, Heidelberg Castle
    ‪3 min drive‬
  • Place, Marktplatz
    ‪3 min drive‬
  • Airport, Mannheim (MHG)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Double Beds

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 2 Double Beds, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Connecting Rooms (Family)

Junior Suite, 1 King Bed, Connecting Rooms (Family) | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Connecting Rooms (Family)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Suite, 1 King Bed, Connecting Rooms

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Queen Bed, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

Executive King Room-Lounge Access

  • Sleeps 3

Junior King Suite

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 3

Deluxe Queen Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Deluxe Room With Two Double Beds

  • Sleeps 2

Executive Room With Two Double Beds-Lounge Access

  • Sleeps 3

View all photos for Room With Two Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room With Two Double Beds

  • Sleeps 2

King Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 3

Connecting Family Room With Two Double Beds

  • Sleeps 4

Connecting Queen Family Room

  • Sleeps 4

King Family Connecting Junior Suite

  • Sleeps 5

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4.7 out of 5, Exceptional, 434 reviews
The price is €108
includes taxes & fees
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About this property

Hilton Heidelberg

Belle Époque hotel with 24-hour fitness centre and 24-hour business centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, 24-hour room service and conference space.
Hilton Heidelberg offers 244 accommodations with a safe and complimentary bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hilton Heidelberg, you're just a quick walk from Neckar Valley-Odenwald Nature Park. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 14 minutes by foot from Kurpfälzisches Museum and a 2-minute drive from University of Heidelberg Old Campus
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 7 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5974 square feet (555 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton Heidelberg. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. A complete renovation of Hilton Heidelberg was completed in November 2023.

Smoking is allowed in designated areas at this Belle Époque Heidelberg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Schrieder's – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Schrieder's Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 25 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schrieder's
  • Schrieder's Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,974 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Self-parking fee: EUR 25.00 per night
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Heidelberg offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Hilton Heidelberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 227 reviews
Rating 8 - Good. 65 out of 227 reviews
Rating 6 - Okay. 13 out of 227 reviews
Rating 4 - Poor. 5 out of 227 reviews
Rating 2 - Terrible. 2 out of 227 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities

20 mins via walk old town, Bus route to castle

Location a plus, easy access to bus, excellent service with pleasant breakfast. Only wish the staff would have informed us that the breakfast would cost more if we did not opt for it when checking in. Room was nosey. due to location near outside patio with outside guests partying thus keeping us up at night
Stayed 2 nights in Jul 2025

6/10 Okay

Dawn

Travelled with family
Liked: Amenities
Parking is really hard here.
Stayed 1 night in Jul 2025

8/10 Good

Lindsay

Stayed 2 nights in Jul 2025

6/10 Okay

Christoph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is tricky Shower is wrong design Decaying bathroom door due to water damage from the Shower Showerhead optimised for water saving Cheap general interior Overpriced for the entire experience Very friendly staff Moxy and Motel one offer a much better deal
Stayed 1 night in Jul 2025

10/10 Excellent

Moira

Nice, comforting stay.
Stayed 9 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to base for visiting Heidelberg

Great hotel. Friendly staff that went out of their way to make our time in the city more enjoyable. Comfortable rooms. And the location was perfect to serve as our base to venture out and explore the city.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
It's hard to beat a Hilton Hotel. This hotel is very clean, the location is perfect, and the bar and breakfast were great. We were very comfortable here and really enjoyed our stay. I would always look to book a Hilton Hotel, they are all fantastic.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel

Recently refurbished hotel. Although not in the historical centre, it is in a good area, with plenty of restaurants and shops, and the benefit in good, on-site parking (suitable for a low/wide car). The bed was a little small, but the room was otherwise excellent. We were bothered by someone playing loud music in the night, the staff dealt with it well and offered to change our room.
Stayed 2 nights in Jun 2025

8/10 Good

HERNAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Bed was great but windows rather small.
Stayed 1 night in Jun 2025

10/10 Excellent

Atieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience at Hilton Heidelberg!

I’m a Hilton member and was initially told there were no rooms available, but they quickly found a room for me and even gave me access to the exclusive lounge. The staff were super friendly and helpful. The room was clean, spacious, and very comfortable. Breakfast was excellent, definitely one of the best I’ve had. The location is perfect—just a short 10-minute walk to Old Town. I highly recommend Hilton Heidelberg and will stay here again if I return.
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

W

Everything was very nice. Bed and showers were great. Air conditioning was a welcome treat on a very warm day. All the staff were warm and welcoming.
Stayed 1 night in Jun 2025

8/10 Good

yefim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We had an excellent experience, start to finish.
Stayed 1 night in Jun 2025

2/10 Terrible

Folla

Stayed 3 nights in Jun 2025

8/10 Good

OMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in May 2025

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alireza and Santoshi are very professional

Alireza and Santoshi are amazing. They greeted us with genuine smile and kindness. Very professional and respectful. Breakfast was excellent. 10 out of 10.
Stayed 1 night in May 2025

10/10 Excellent

Marek

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 6 nights in May 2025

8/10 Good

MI KYONG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and great location.
Stayed 1 night in May 2025

8/10 Good

Natalie

Travelled with partner
Liked: Amenities
Very nice welcome, easy to find and good location. The breakfast was lovely and the staff were very attentive.
Stayed 5 nights in May 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

DOROTHY, Fayetteville

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, fast and friendly.
Stayed 6 nights in Apr 2025

4/10 Poor

Bashkim, Mississauga

Liked: Staff & service
Property are overpriced, stuff needs to be able to communicate in English
Stayed 1 night in Apr 2025