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Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Free daily continental breakfast
Exterior
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪2 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(36 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(44 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Downtown Helen

Hotel with free breakfast, 8-minute walk to Unicoi State Park
Self parking, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Enjoy features like free breakfast and free WiFi in public areas, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, a fireplace at reception and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1004 reviews
Rating 8 - Good. 300 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 75 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

sofia

Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read the negative reviews and still stayed 4 night

I was skeptical about booking after reading reviews however with the price being so good we stayed anyways. The hotel is old ans d it shows, but its clean. The rooms are updated but still show wear and tear. The beds are very comfortable!! Plenty of towels etc. Basic room. The sheets had rips in them, i contacted the front desk so they woupd know we didnt cause the rips. They have an incidental sheet and will charge you for damages. The housekeeping is great, very helpful and we really liked them. The pool is absolutely wonderful. The fire pit needs to be reserved so tell the front desk. Its fun we had a good time after swimming late. The breakfast is very small just fyi.The coffee is ok.There is a grocery store nextdoor that has excellent breakfast and lunch, dinner. Its a deli. BETTY'S, remember that! The hotel is in walking distance to the river, shops, restaurants. Very happy with the location. We will be back!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is great
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Stayed 1 night in Jul 2025

8/10 Good

Renay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Older hotel but in good condition overall except no water pressure in shower and water very very hot barely turned on.
Stayed 2 nights in Jul 2025

6/10 Okay

Floyd

Travelled with family
Liked: Staff & service, amenities
No
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay – clean, renovated, and super comfortable! I had a fantastic time staying at this hotel in Helen! The room was very clean and clearly recently renovated – everything felt fresh and modern. It had absolutely everything I needed for a comfortable and relaxing stay. I truly enjoyed my time here and would definitely come back again!
Stayed 2 nights in Jun 2025

2/10 Terrible

Tiffany

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff that checked us in were amazing and friendly! However, as soon as you walk into the room, it’s a stale clammy room that smells very strong of mop solution. Then as you walk into the bathroom, the tiles on the roof have mold spots. Once you walk out of the bathroom, you could smell a smell that took our breath away, just trying to cover it up with strong smelling cleaning products. There is no LOCK on our door, broken off. You can see the sunlight coming through the door as well. Now you can step outside the front door to weed and cigarette smoke, people yelling at the people In the pool from the 2nd floor as they do shot guns of beer and throw the empty bottles behind the building. AC was not working, it was hot and moist. We stayed a total of 5 mins and I had to get my baby and my mother out of there. I returned my key, I was asked if I wanted another room or to have them ask the people to leave. I kindly declined as I’m not feeling safe and he just told me that he has to ask those questions. They declined my refund, going to the bank tomorrow to see what I can do since I was scared for my safety and my family’s safety. Expedia also did nothing and did not try to help. I went across the street to a beautiful clean hotel and they told me how this property is filled with the wrong crowd. Be careful booking with Expedia, they do not care about you and your safety. Staff is great but owners should be down right ashamed!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shawna

Travelled with family, Travelled with group
Disliked: Amenities
Great space-lots of parking and beds. I like the outdoor pool. One side of curtain was 6 inches shorter than the window, so the light shone through and offered little privacy. The doors and light switches were dirty. Great location. It looks like they are in the process of upgrading which is nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The room was very nice. Newly renovated and clean. Was within walking distance to the downtown area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
Stayed 2 nights in Jun 2025

8/10 Good

Stacy

Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean friendly quiet. This is exactly what we needed for our 40th anniversary.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2025

4/10 Poor

Margaretta

Travelled with family
Liked: Cleanliness, room comfort
Not handicapped friendly wheel chair could not go over the threshold The parking space in front of our room was filled so we had to patk at the other end of the motel Overall disappointing not to ADA std
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and close to everything. Great breakfast and super friendly staff.
Stayed 1 night in Jun 2025