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Quality Inn Downtown Helen

Property class: 2.5

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Photo gallery for Quality Inn Downtown Helen

A hotel room with a large bed, two smaller beds, a sofa, a TV, and a bathroom visible through an open door.
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Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪6 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk, and a television.

1 King Bed, Nonsmoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a desk with a phone, and a bathroom visible through an open door.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

A hotel room with a bed, bedside lamps, a desk, and a television.

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(44 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(58 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Quality Inn Downtown Helen

Self parking, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Enjoy features like free breakfast and free WiFi in public areas, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, a fireplace at reception and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 74 out of 1005 reviews
Rating 2 - Terrible. 75 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast, good parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet room, friendly staff. Walking distance to everything we wanted to see.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young lady at the desk so so sweet and informative rooms very nice area very safe and right downtown by everything…would stay here again without a doubt
Stayed 1 night in May 2026
Verified review

10/10 Excellent

annet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente people the lady in the front desk very cheerful thank you for everything
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean and safe
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mayleths

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place a lot! I totally recommended!
Stayed 1 night in May 2026
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was nice very welcoming staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, clean rooms and a comfy bed. There was a $5 parking fee which would be fine I guess, if on vacation, you could walk everywhere, but we were in the area for work.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff! Such a close walking distance to everything in Helen.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute. Great place to stay. It was clean and very conveniently located in the downtown. Lots of restaurants and shops within walking distance.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to main street. The staff were amazing. Will stay here again
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and was in a good location. Breakfast was simple and could have used some eggs and bacon
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! She was really helpful with the TV remote and setting up the fire pit for us.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kalyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff, walking distance to about everything! We would definitely stay again!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe, it was also $5.00 on credit card, no cash. Breakfast was great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location! Currently updating the interior and exterior.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great, we had a handicap room which had everything we needed, jim in the office was exceptional, he made sure breakfast ran smoothly and was so helpful checking in and answering any questions we had, he was a delight, great personality 😀
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lyric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. They charge $40 for pets per night which I think is too much.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Would stay again 10/10
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, perfect location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast...parking was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Martina

Liked: Cleanliness
Friendly
Stayed 3 nights in May 2026