Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Free daily continental breakfast
Exterior
Lobby
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(47 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Downtown Helen

Self parking, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Enjoy features like free breakfast and free WiFi in public areas, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, a fireplace at reception and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

john

Stayed 3 nights in Nov 2025

10/10 Excellent

Hilda

/
Stayed 1 night in Nov 2025

6/10 Okay

Edgar

Liked: Cleanliness
The room ok. The office kelp bringing up 3rd party checkin, then we tried to extent our stay and hear comes that 3rd party thing again. To extent our stay it was almost double what our stay was because of the 3rd party. Wish we had stayed elsewhere. Had it not been for 3rd party we would have not came. Quality inn made it possible for us to go places I've had it with you. We stay elsewhere from now on. Ive never new it be polite for the office workers to complain about there bookings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Hood
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay. Not a fan of the $5 parking fee, which was new this trip. I'd rather pay in the room total, not an added fee.Staff was helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Beautifull
Stayed 1 night in Oct 2025

10/10 Excellent

Tonya, Murphy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One dirty wash cloth but great room
Stayed 1 night in Nov 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Oct 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room as always. Staff super friendly
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location could not have been better. Within walking distance of almost everything. Parking felt safe and convenient. The staff was very pleasant and welcoming.
Stayed 3 nights in Nov 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
This property has been refurbished and is very clean. The staff was very nice and helpful. We had a nice size king room, bed was very comfortable and the shower spray was awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

10/10 Excellent

Moet

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything I Love This Place Always Clean Great Customer Service Always Polite & Helpful Great Atmosphere Quiet Always Pleased With Every Stay
Stayed 1 night in Oct 2025

10/10 Excellent

Serhii

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Amarender R

Liked: Cleanliness, amenities, property conditions & facilities
Greatly Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Marta Lidia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊😊😊😊😊😊😊😊
Stayed 1 night in Oct 2025

8/10 Good

Duggan

Liked: Cleanliness, staff & service
Please have a German-language speaker on staff during Oktoberfest
Stayed 1 night in Oct 2025

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good price, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff were polite, parking on site felt safe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities

Charge for Parking

It’s was all good but didn’t like that they charge for each day parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Christie, Fort myers

Travelled with family, Travelled with group
Liked: Amenities
The fooor in the room was not clean but the linens were very clean . The staff was great . Will come back! Christie
Stayed 1 night in Oct 2025

8/10 Good

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled very clean upon entering but the floors were dirty!!! Black feet and socks if I wasn’t wearing my shoes. Everything else was great. It’s a very safe area and the staff was very friendly. Able to walk to everything!
Stayed 2 nights in Oct 2025