The Ridges Resort on Lake Chatuge

Property class: 3.5

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Photo gallery for The Ridges Resort on Lake Chatuge

Front of property – evening/night
50-inch LCD TV with cable channels, TV
Exterior
Lobby
Standard Room, Accessible | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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3499 US Highway 76 W, Hiawassee, GA, 30582
  • Place, Hiwassee River
    ‪2 min drive‬
  • Place, Chatuge Lake
    ‪2 min drive‬
  • Place, Georgia Mountain Fairgrounds
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds, Resort View

8.4 out of 10
Very good
(37 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(30 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Resort View

8.6 out of 10
Excellent
(18 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Lake View

8.8 out of 10
Excellent
(26 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

The Ridges Resort on Lake Chatuge

2 restaurants, a marina and a water park (surcharge) are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
The Ridges Resort on Lake Chatuge offers 66 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina and a water park (surcharge) are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Ridges Resort on Lake Chatuge's great location. During your stay, you're just a quick walk from Chattahoochee National Forest. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine at The Oaks Lakeside Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and motor boating
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Chattahoochee National Forest and a 2-minute drive from Chatuge Lake
  • Dogs welcome for a fee (restrictions apply)
The Ridges Resort on Lake Chatuge offers its guests a water park (surcharge), a marina, and an outdoor tennis court. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. An outdoor pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly The Ridges Resort on Lake Chatuge. Self parking is free.

This 3.5-star Hiawassee hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:30 AM.
The Oaks Lakeside Kitchen – This fine-dining restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Marina Station – This family restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
Mountain Mama's Coffee – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marina Station
  • Mountain Mama's Coffee
  • The Oaks Lakeside Kitchen

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Fishing
  • Helicopter/aeroplane tours
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Pickleball
  • Shopping
  • Water park

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Intelity Gem mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Intelity Gem mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ridges Resort Ascend Htl Collection Member Young Harris
Ridges Hiawassee
Ridges Resort Ascend Htl Collection Member
Ridges Resort Hiawassee
Ridges Resort Young Harris
Ridges Young Harris
Ridges Ascend Htl Collection Member Young Harris
Ridges Ascend Htl Collection Member
The Ridges Resort Marina an Ascend Htl Collection Member
Ridges Ascend Htl Collection
The Ridges On Lake Chatuge
The Ridges Resort on Lake Chatuge Hotel
The Ridges Resort on Lake Chatuge Hiawassee
The Ridges Resort Marina Ascend Hotel Collection
The Ridges Resort on Lake Chatuge Hotel Hiawassee
The Ridges Resort Marina an Ascend Htl Collection Member

The Ridges Resort on Lake Chatuge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 265 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Darnel

Stayed 1 night in Oct 2025

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were a little outdated but clean and the staff. Amenities were great
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
First of all, everyone was friendly from the moment we arrived. Our room was clean and fresh and comfortable and those were the most soft pillows I have ever used. The grounds were clean and comfortable. They had marshmallows s'mores outside at night for families I felt really safe. I really do like this place and I will be returning. I have nothing bad to say. I really enjoyed myself. I wish I could have stayed another night
Stayed 3 nights in Dec 2025

10/10 Excellent

danae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Staff, place all was perfect
Stayed 2 nights in Jan 2026

10/10 Excellent

Reinaldo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
just one word "RELAX"
Stayed 3 nights in Dec 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and the bathroom appeared to have been retrofitted. The shower and vanity area was very clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Haley

Stayed 2 nights in Dec 2025

10/10 Excellent

Nishant

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, kind and respectful staff with amazing location and rooms.
Stayed 2 nights in Dec 2025

8/10 Good

DAVID

Stayed 4 nights in Dec 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service
Staff, view, over all feel was amazing! Came for new years!
Stayed 2 nights in Dec 2025

10/10 Excellent

Yexennia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, facilities and grounds were clean. We were there on Christmas Day and the restaurants were closed (so was everything else in town), but they brought in prepared meals that you could microwave. That was a considerate touch. All the staff was great. Love the upper and lower lobbies and the fireplace.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sahily

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Very clean and nice environment.
Stayed 3 nights in Dec 2025

8/10 Good

jamie

Liked: Cleanliness, staff & service, amenities
Staff was very friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebekah, Sebring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort. Friendly staff. Comfortable and cozy. Special perk with Santa both nights we were there!
Cloudy but beautiful winter day
Stayed 2 nights in Dec 2025

8/10 Good

Deinis

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y acogedor
Stayed 2 nights in Dec 2025

4/10 Poor

charles

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hidden charges. Resort was not like the pics on the website. Hotel needs upgrades. No complimentary Coffee, etc. everything had an outrageous fee. Advertised that restaurant and pub open year round. Misleading
Stayed 2 nights in Dec 2025

8/10 Good

Kaileyanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and cozy for Christmas. We loved the s’mores by the fire and great view of the lake. The bathroom door in the room was weird though and did not close.
Stayed 2 nights in Dec 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities
Great service! Clean rooms!
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

JAIME, port orange

Stayed 2 nights in Dec 2025

8/10 Good

Josette

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Layna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Resort was beautiful and room was comfortable. No microwaves in the room, theres just one for all guests to share. Theres a $100 deposit that you get back after you check out. They charged my card for this 3 times and told me it kept declining. Its been 7 business days after checking out and i cant get a straight answer from customer service on whether or not my refund has been issued, and I can't get ahold of a manager.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ghazal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is absolutely immaculate! From the moment we walked in, the cozy vibes and welcoming atmosphere made us feel right at home. The space smells amazing, and every detail shows how much care and thought went into making guests feel comfortable. Everyone we met was so kind, attentive, and genuinely caring. And the views… oh my goodness! They are breathtaking — like something straight out of a Hallmark movie. I felt so relaxed and refreshed during my stay. I would absolutely come back and stay here again without a second thought. Truly a magical experience! The s’mores by the fire pit is such a fun experience!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
Never saw any breakfast , didn’t know it existed
Stayed 2 nights in Dec 2025