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HELENA INN AIRPORT

2.5 star property

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Exterior
Free daily buffet breakfast
Lobby sitting area
Lobby
Luxury Single Room, 2 Queen Beds | Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
2300 N. Oakes, Helena, MT, 59601
  • Place, Montana State Capitol
    ‪4 min drive‬
  • Place, Carroll College
    ‪4 min drive‬
  • Place, Cathedral of St. Helena
    ‪5 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪3 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Single Room

Luxury Single Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Single Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Single Room, 2 Queen Beds

Luxury Single Room, 2 Queen Beds | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Single Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

HELENA INN AIRPORT

Boardwalk/promenade hotel with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a fireplace at reception and camper van/bus/lorry parking are on-site.
HELENA INN AIRPORT offers 48 air-conditioned accommodations with a safe and free newspapers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Select Comfort beds feature down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at HELENA INN AIRPORT. During your stay, you'll be within walking distance of St. Peter's Medical Group North. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Just a 4-minute drive from Last Chance Tennis Center and a few minutes from Great Northern Carousel
  • Pets welcome for a fee
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly HELENA INN AIRPORT also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Helena hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Helena
Quality Inn Helena
Helena Quality Inn
Quality Inn Helena
HELENA INN AIRPORT Hotel
HELENA INN AIRPORT Helena
HELENA INN AIRPORT Hotel Helena

Reviews

HELENA INN AIRPORT Reviews

6.8

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 211 out of 878 reviews
Rating 8 - Good. 249 out of 878 reviews
Rating 6 - Okay. 176 out of 878 reviews
Rating 4 - Poor. 125 out of 878 reviews
Rating 2 - Terrible. 117 out of 878 reviews

Reviews

8/10 Good

GARY

Stayed 4 nights in Jul 2025

6/10 Okay

Joseph

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Devinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor maintenance, unhygienic, dirty bed linens
Stayed 1 night in Jul 2025

2/10 Terrible

Ken

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1.) Front desk is left unattended for long periods of time where anyone can go behind the counter and take stored parcels waiting for guests. 2.) Air conditioners breakdown and poorly maintained. 3.) Bugs in the suite. Even when switcth to another suite get the same things. 4.) Front desk people unfriendly and dishonest. 5.) Had to get refund because checked out when found bugs in suite. Hard process to get refund. Refunds should be easier when there is found an infestation problems with bed bugs or bugs in suite.
Stayed 2 nights in Jul 2025

6/10 Okay

Lorraine

Disliked: Cleanliness
There was no breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We woke up early for breakfast and there was nothing but the beds were comfy
Stayed 1 night in Jul 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late night to find no one at the desk with a sign stating they were currently helping other guests and a doorbell next to it which i realized goes to a back room thats tinted so you can't see in. Someone quickly came out though. Arrived to our room and noticed what appeared to be dried boogers stuck to the wall near the bed and a wet sagging ceiling tile above the toilet which indicates the toilet above most likley has a leak. Waking up after 3 hours of sleep and hoping for a decent breakfast like seen in the pics only to realize that the only thing available was toast with jelly. The cereal dispensers pretty much had crumbs in it, no sign of anything else being served, the coffee machine was empty and would only dispense hot water but didnt even have tea bags and never once saw an employee. Even the counters were disgusting and covered junk and a portion used for storage. Trying to check out and realized theres still no one at the desk but can hear people arguing in the back room. This time theres a sign that states do not rung doorbell to check out..leave key in basket. Even the key card envelopes have been reused so many times that they were torn, falling apart, new numbers written over each other. Then leaving you can see garbage and debri all around the parking lot and grounds Just purely neglected, dusgusted property, and staff always hidden.
Stayed 1 night in Jul 2025

2/10 Terrible

Rhonda

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
I was a nice quiet place. Easy to get to
Stayed 1 night in Jul 2025

4/10 Poor

BERNADETTE

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet kept wanting to overflow. Feces in toilet. Had to run across the street (not a short distance) to use a working toilet. If you want to wrestle the COCKROACHES for your blankets and walk to use a working toilet, and need about a thousand cigarette butts - this is your place. Don’t forget some sort of air freshener to drown out the bad plumbing and make sure to jump over the bags of feces on the sidewalks. Worst place ever. Also, their “buffet” consisted of expired milk, stale pieces of old bread with nothing to put on them and warm yogurt - juice wasn’t on either.
Non working toilet also makes the room stink
A thousand cigarette butts if you’re out of smokes this is your place
Bag of feces
Bbq grill charcoal on ground - this place has never been cleaned in years
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The room was changed because of being overbooked. The room had a musty smell.
Stayed 1 night in Jul 2025

4/10 Poor

Katie

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We showed up a little early and the staff member wasn’t happy about it and only let us check into one of our rooms we had stuff to do and told him we just wanted to pay before we went to where we needed to go and he took forever. Later that night we couldn’t get our tv to work and couldn’t get help from staff. While trying to go to sleep there was a lot of banging from the room above us and we couldn’t get help from staff. The next morning we went for breakfast and they didn’t have anything stocked the cereal dispensers were empty it only had a little ok and a little milk in a fridge and some apples in a basket. Wasn’t worth what we paid they honestly just need to do better. I won’t be returning
Stayed 1 night in Jul 2025

2/10 Terrible

Lesley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we pulled up, we had to verify we were at the correct property. Exterior of the building looked derelict, weeds were over grown. Even had a shed in front of the building with all kinds of personal stuff sitting outside of it, like there was a yard sale or something. We were at the correct place. Went inside, lobby looked OK, but definitely not inviting. No one was at reception, we had to wait to check in. Clerk asked for ID, checked us in and handed us one room key, stating the room number. That was it, no pointing to elevator and stairs, no telling us where wifi password was. We walked through lobby five more times throughout our one night stay, never saw a clerk again. We found the elevator, it was next to a stack of broken airconditioners. Got to our room, which was serface clean. Underside of the toilet seat had urine on it. Bed did appear clean, so we grudgingly stayed. We discovered the air conditioner barely worked, the three pillows were maybe about two inches thick and the bed felt like a piece of cardboard. The security lock on the door was broken, but one of the chairs in the room fit perfect under the handle. This property is definitely run down and in need of updating. The curtains had holes in them and the chair had most of its covering missing.
Stayed 1 night in Jul 2025

4/10 Poor

Alison Charles

Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The rooms were very clean and the bed was comfortable. The rooms could use some updating and some things fixed. They advertised a hot continental breakfast, but all there was to eat was toast and individual cereal containers.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Paper Thin Walls

Walls are paper thin. You could hear everything around you.
Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Price was good, but it is an older hotel that could use some better maintenance.
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I thought it was abandoned when I arrived. Weeds, broken furniture and stickers stuck inside one of rooms windows. Dirty and smelled horrible
Stayed 1 night in Jul 2025

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheets stained, room dirty and very hot
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The carpet in the bedroom area was peeling away from the wall. The walls were not clean - dirty from splatters. The plugins in bathroom didn't work. Grout in bathroom was broken. There was rust on the wall edges in bathroom and there was dirt along the edge of wall and floor in bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
The grounds around the building were very unkept. The outside key lock was broken and pulled off the wall, thus useless. Hallways and rooms shabby.
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service
The place was clean and and room was set up well, only thing maybe was listed but housekeeps never showed up at my room not once , but i enjoyed the the place and i book again
Stayed 3 nights in Jul 2025

4/10 Poor

Dale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark, dinghy, smells, no one could speak English well. Door lock in the room was broken.
Stayed 1 night in Jul 2025