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Residence Inn by Marriott Helena

3.0 star property

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Photo gallery for Residence Inn by Marriott Helena

BBQ/picnic Area
Exterior
Check-in/check-out kiosk
Fitness facility
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2500 E Custer Ave, Helena, MT, 59602
  • Place, Last Chance Tennis Center
    ‪2 min drive‬
  • Place, Montana State Capitol
    ‪8 min drive‬
  • Place, Cathedral of St. Helena
    ‪9 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Studio, 1 King Bed with Sofa bed (Hearing Accessible) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Fireplace)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Fireplace)

8.6 out of 10
Excellent
(10 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.6 out of 10
Excellent
(14 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Helena

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available on request.
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Residence Inn by Marriott Helena, you'll be within walking distance of Last Chance Tennis Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Last Chance Tennis Center and a few minutes from St. Peter's Medical Group North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. An area shuttle within 3 mi and A roundtrip airport shuttle during limited hours are free. A fitness centre, barbecue grills, and ski storage are also featured at the business-friendly Residence Inn by Marriott Helena. Free self parking is available.

This 3-star Helena hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Personal motorised watercraft
  • Ski storage
  • Splash pad
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to August 1 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 16 February 2026 to 1 August 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 408 out of 526 reviews
Rating 8 - Good. 69 out of 526 reviews
Rating 6 - Okay. 28 out of 526 reviews
Rating 4 - Poor. 14 out of 526 reviews
Rating 2 - Terrible. 7 out of 526 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Easy check in - friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alisa Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, will definitely stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Super quiet and comfortable I would stay here anytime
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Staff so friendly! Very quiet stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breafast, friendly staff, very good room, well maintained hotel, comfort beds.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great place to stay and breakfast was great.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great location and size of rooms
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Delicious breakfast.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and kind to me and my daughter. We will be visiting again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, grandson's really liked the pool
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy check-in. Nice room with everything we need.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting Helena, MT. It’s the closest and most convenient to where we’re visiting, with plenty of shopping nearby without having to go downtown.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly able to bring my pet the breakfast is enough and the room is excellent im picky about my rooms im very satisfied
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, well decorated and very clean. Bed was comfortable, breakfast extensive for an all-included meal, and staff was friendly and helpful. Expecially appreciated the fireplace in my suite, and the fireplace in the lobby!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, good water pressure
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredible and friendly. Breakfast was premium with many healthy options. Pool is very large with separate splash pool and yet another large hot tub open till 11pm. Beautiful festive decor and fireplace in courtyard
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
It was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jake R

Liked: Staff & service, property conditions & facilities
great family motel
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Marc

Liked: Cleanliness
Disliked: Amenities
Hottub and pool weren’t working due to burst pipe and it would have been nice to have received a discount on the room which didn’t happen but the size of the room was nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

What a beautiful place. The folks working there were kind, helpful and a pleasure to stay with. Would highly recommend
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. The room was spacious, the beds were comfortable, and the hotel was clean.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. The room was quiet and comfortable. The breakfast was great with lots of options and with lots of places to sit and eat from cozy corners to a big family friendly table. Loved it. Enjoyed sitting by the fireplace and visiting too.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sara E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & clean hotel, very comfortable suite room. Enjoyed our stay here.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2024

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