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Holiday Inn Express Hemel Hempstead by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Hemel Hempstead by IHG

Exterior
Meeting facility
Free daily buffet breakfast
Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • Place, The Snow Centre
    ‪18 min walk‬
  • Place, Warner Bros. Studio Tour London
    ‪8 min drive‬
  • Place, The Grove
    ‪8 min drive‬
  • Airport, London (LTN-Luton)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(19 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.4 out of 10
Very good
(15 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Hemel Hempstead by IHG

Hotel with free breakfast, near The Snow Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area and a front desk safe are on-site.
Holiday Inn Express Hemel Hempstead by IHG offers 116 accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Hemel Hempstead hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Hemel Hempstead by IHG gets high marks from our customers. During your stay, you'll be within walking distance of The Snow Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from The Snow Centre and 8 minutes from Warner Bros. Studio Tour London
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Hemel Hempstead by IHG also features a vending machine, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hemel Hempstead hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room Lounge – This restaurant serves lunch, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Express Hemel Hempstead By Ihg
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead by IHG Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel Hemel Hempstead

Holiday Inn Express Hemel Hempstead by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1011 reviews
Rating 8 - Good. 334 out of 1011 reviews
Rating 6 - Okay. 88 out of 1011 reviews
Rating 4 - Poor. 44 out of 1011 reviews
Rating 2 - Terrible. 22 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Worth it.

Staff were amazing, very helpful and friendly. Room was basic but comfy with the exception of the chair. It would have been nicer to have a comfier chair than an office/swivel/desk seat. Shower was good, toiletries provide also nice. Towel was taken away on first day despite hanging it on the rail (ie we would have used it again) but wasn’t replaced. Breakfast was lovely, lots of choice. Would definitely go back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. The room was clean and the beds were very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quaint area. Clean hotel. Breakfast was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

4/10 Poor

Julie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff needs to be retrained.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money.

Value for money. Clean & tidy. Good base to explore wider area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olamide

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for access from Hemel and access to ST Albans
Stayed 1 night in Jul 2025

8/10 Good

Fiona Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Jul 2025

4/10 Poor

SHAKIL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very small room no air-conditioned
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in Jun 2025

6/10 Okay

Adolph, Mesa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were there with a group and surprised that check in took so long. After a long day of travel, we just wanted to get to our room. The room and bed were great. Eight of us had dinner there the last night. Our meals arrived but one. We asked several times about the remaining meal and were told it was on the way. The third time we told them it had been 45 minutes which we determined by the receipt. The employee wanted to argue & deny it had been that long. We asked them to check the kitchen again, they finally came out with the meal & just handed it to one of the group who then delivered it to the table. No apology was provided
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times with our dogs, staff are super welcoming and very friendly. Highly recommended.
Stayed 1 night in Jun 2025

8/10 Good

Craig

Liked: Cleanliness

Not bad overall. Mattress too firm for me

Used to stay here in the past when on business in the area. Pretty much get what you get with HIExpress. Personally the mattress was far too hard and my back hurt in the morning. Breakfast is free, and it ok. For free. But wouldn't have been too happy if had to pay for it. Also, housekeeping. When i hang my towel, stop replacing it!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brianne, Doylestown

Liked: Cleanliness, property conditions & facilities
Super friendly check in clerk. Breakfast was included in our stay. The beds were comfy! We stayed here to tour WB studios; it was about a 10 minute uber ride. It’s right across from the train station so easily walkable.
Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities
Lift kept getting stuck, not great when on 4th floor. Rooms were normal clean, and breakfast buffet was convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice brakefast
Stayed 1 night in May 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Well designed rooms Quiet and comfortable Air Con could not be set at 16.Pity….18C is too high for sleeping. Breakfast was mediocre…no mushrooms….carton scrambled eggs….no fried eggs…..OJ was way over-diluted.
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 1 night in May 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely clean rooms and reception and bar area very spacious.Staff were excellent
Stayed 2 nights in May 2025