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Capsis Astoria Heraklion Hotel

4.0 star property
VIP Access

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Photo gallery for Capsis Astoria Heraklion Hotel

Enjoy a refreshing swim surrounded by breathtaking views of the surrounding mountains.
Step into a welcoming space with a grand piano, comfortable seating, and a beautiful chandelier.
Enjoy the city view from this balcony with a glass door and metal railing, featuring a small table and wicker chair.
Enjoy a wide selection of fresh fruits and prepared dishes at our buffet.
Enjoy the city view from this balcony with a table and two chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
11 Eleftherias square, Heraklion, Crete Island, 71201
  • Heraklion Archaeological Museum
    ‪1 min walk‬
  • Historical Museum of Crete
    ‪7 min walk‬
  • Heraklion Port
    ‪9 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, down duvets, in-room safe, desk

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Balcony

1 bedroom, down duvets, in-room safe, desk

Superior Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Executive Suite, Accessible

1 bedroom, down duvets, in-room safe, desk

Executive Suite, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, down duvets, in-room safe, desk

Executive Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Superior Room

1 bedroom, down duvets, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Suite, Balcony

Business Suite, Balcony | 1 bedroom, down duvets, in-room safe, desk

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Room (Special Offer)

Economy Room (Special Offer) | 1 bedroom, down duvets, in-room safe, desk

Economy Room (Special Offer)

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Balcony

1 bedroom, down duvets, in-room safe, desk

Superior Triple Room, Balcony

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, down duvets, in-room safe, desk

Family Room

  • 32 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

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About this property

Capsis Astoria Heraklion Hotel

Family-friendly hotel with 3 restaurants and bars/lounges
3 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, 2 coffee shops/cafes and a snack bar/deli are on-site.
Capsis Astoria Heraklion Hotel offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 28-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Capsis Astoria Heraklion Hotel gets high marks from our customers. During your stay, you're just a quick walk from Heraklion Archaeological Museum. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine at Cafe Capsis, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Heraklion Archaeological Museum and 15 minutes on foot from Heraklion Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Capsis Astoria Heraklion Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 3 meeting rooms, and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Capsis Astoria Heraklion Hotel. Parking is available for a fee.

This 4-star Heraklion hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Cafe Capsis – This bistro specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Erofilli – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Aegea View Pool Bar/Resto – This beach restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aegea View Pool Bar/Resto
  • Cafe Capsis
  • Erofilli

Things to do

  • 24-hour gym
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tours

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1966
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 8:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 1009 reviews
Rating 8 - Good. 390 out of 1009 reviews
Rating 6 - Okay. 124 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and easy to find . Staff very helpful . Good for central Heraklion
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great - we stayed one night before our ferry out to the Greek islands!
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda, Bothell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Great beach access.
Stayed 3 nights in Oct 2024

10/10 Excellent

RENA

Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
The property was a bit dated and not the most clean, but it is located in a good area near a lot of things and really good food that locals love. The staff was great and really attentive.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bruce, Cincinnati

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had 3 rooms. The front desk upgraded all of us to suites for the one night stay. We were able to walk to the museum which is less than a block. The front desk helped us with transportation to Knossos and to the ferry.
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel - with a GREAT Rooftop Bar

I typically stay here for work trips to HER - Thia is the 6/7th time I've been here and it has an amazing rooftop bar (with great food!) to watch the sunset and work (or to catch some sun). I love the hotel and it's super close to everything. If you feel lazy there is also a gun there so it covers everything. Thank you Capsis team ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! Great Hotel in the heart of Heraklion! Room was clean and comfortable, staff are friendly and helpful! Lovely buffet breakfast and beautiful rooftop pool, bar & restaurant!
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
View from the roof was nice. Rooms are tired and dated.
Stayed 1 night in Aug 2024

8/10 Good

Juraj, Beaumaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast,
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Junaid

Liked: Staff & service, property conditions & facilities, room comfort
Nice and comfortable a little noisy at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Athanasios, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, amenities
Great stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Maddison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.
Stayed 5 nights in Jul 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Better options out there

Beds are way too old and uncomfortable.
Stayed 3 nights in Jun 2024