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Sapphire Inn

2.0 star property

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Photo gallery for Sapphire Inn

Reception
Exterior
Free WiFi
Fridge, microwave
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
761 E. Main Street, Franklin, NC, 28734
  • Place, Smoky Mountain Center for the Performing Arts
    ‪6 min drive‬
  • Place, The Factory
    ‪6 min drive‬
  • Place, Cowee Mountain Ruby Mine
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Colonial Inn Franklin
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 490 reviews
The price is €69
includes taxes & fees
3 Nov - 4 Nov
Colonial Inn Franklin

About this property

Sapphire Inn

Motel in Franklin with free parking
Laundry facilities, a 24-hour front desk and express check-out are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site.
Sapphire Inn offers 30 air-conditioned accommodations, with free toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Franklin motel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sapphire Inn. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self-parking, plus laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Steps from Nantahala National Forest and 12 minutes on foot from Ruby City Gems & Minerals
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sapphire Inn offers its guests barbecue grills, a vending machine, and a garden. WiFi is free in public spaces. Sapphire Inn also features a picnic area, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Franklin motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sapphire Inn Franklin
Sapphire Inn
Sapphire Inn Motel
Sapphire Inn Franklin
Sapphire Inn Motel Franklin

Sapphire Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 311 reviews
Rating 8 - Good. 102 out of 311 reviews
Rating 6 - Okay. 67 out of 311 reviews
Rating 4 - Poor. 26 out of 311 reviews
Rating 2 - Terrible. 35 out of 311 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
- Needs room instructions on TV/Remote easy use and gain. (A+) Excellent front desk and excellent comfortable bed. * pillow cases need to be as soft as the excellent sheets. ** A few less important room details (loss/degrade/missing), needs addressing. Thanks
Stayed 1 night in Aug 2025

4/10 Poor

Lesley

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Joel

Stayed 3 nights in Jul 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room had a wonderful bed, king size, soft and just right firmness. The refrigerator was great to put our drinks in for the next day. Unfortunately, while they have been working on upgrading a few fixtures, the room badly needed a coat of paint. The floor had recently been redone and was good too. We weren't there for amenities or luxury so it did the job. Staff on check in was friendly and efficient. It looked like a great place for bikers on the AT a they had several things in the office for them.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Jimmel

Disliked: Cleanliness, property conditions & facilities
No housekeeping for the entire week of stay, no blankets changes, no floor cleaning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marshall

Travelled with pets
Liked: Amenities
The owners are fantastic!! Smiles and hospitable in every way. Perfect size property and location. Room smells awesome. Water is hot and water pressure is fantastic! A true surprise for its location and last minute booking.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness
Older hotel good price
Stayed 2 nights in May 2025

4/10 Poor

Sharlene

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got only one partially used roll of toilet paper. Towels for the main body were barely beyond the size of a hand towel.
Stayed 2 nights in May 2025

8/10 Good

Leslie

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Michael, MEXICO BEACH

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed her for 25 years. New owner obviously. Bathtub full of dead bugs. Room floor filthy. Full ashtrays everywhere outside. Parking lot not swept and general detritus everywhere. Door did not seal room 11 to outside. Room full of bugs, some still alive. Whatever. I cant go back. The front desk lady was very nice. I did not complain because I was so tired from my day. Office is full of junk and crap. Used to be a real gem. I mean sapphire.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

8/10 Good

Clair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there several times and always go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kenneth

Liked: Staff & service
Nice for the price. Staff was very friendly.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem with the bedding was taken care of immediately. Very nice staff.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. It is a quiet place with nice people.
Stayed 4 nights in Mar 2025

10/10 Excellent

Miguel

Stayed 1 night in Feb 2025

10/10 Excellent

Jayson

Stayed 4 nights in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff safe place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024