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Miyajima Hotel Makoto

3.5 star property

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Photo gallery for Miyajima Hotel Makoto

A traditional Japanese garden with a wooden bridge, stone lanterns, and a variety of trees in autumn colors.
A traditional Japanese room with tatami flooring, a low table, and a sliding door.
A room with wooden shelves filled with wicker baskets, a wooden crib, and a clock on the wall.
Exterior
A spacious lobby with large columns, a staircase, and a tiled floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
755 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0518
  • Place, Setonaikai National Park
    ‪1 min walk‬
  • Place, Omotesando Shopping Arcade
    ‪4 min walk‬
  • Place, Itsukushima Shrine
    ‪6 min walk‬
  • Airport, Iwakuni (IWK)
    ‪51 min drive‬

Room options

View all photos for Traditional Room (Japanese-Style)

A traditional Japanese room with tatami flooring, a low table, and a sliding door.

Traditional Room (Japanese-Style)

9.4 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style Room Non-smoking

A tatami mat room with a tatami mat table, a television, and a framed picture on the wall.

Japanese-style Room Non-smoking

  • Sleeps 6
  • 6 Double Futons
  • Free Wi-Fi

View all photos for Room

A hotel bathroom with two sinks, a mirror, and amenities like soap and a hand sanitizer dispenser.

Room

  • Sleeps 11
  • Free Wi-Fi

View all photos for Room

A hotel bathroom with two sinks, a mirror, and amenities like soap and a hand sanitizer dispenser.

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Miyajima Hotel Makoto

This ryokan features conference space, a 24-hour front desk and a garden. WiFi in public areas is free. Other amenities include a front desk safe.
Miyajima Hotel Makoto offers 45 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight.
Our customers tell us that they can't get enough of the helpful staff at Miyajima Hotel Makoto. During your stay, you're just a quick walk from Miyajima Ferry Terminal. Free WiFi in public areas, a free ferry terminal shuttle and an indoor public bath (no minerals) are available.
  • Free WiFi
  • Amenities include a front desk safe, conference space and a lift
  • Just a 4-minute walk from Omotesando Shopping Arcade and 10 minutes on foot from Itsukushima Shrine
  • Free ferry terminal shuttle service
Miyajima Hotel Makoto offers its guests a garden, a front desk safe, and a lift. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3.5-star Hatsukaichi ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ferry terminal shuttle

Food and drink

  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Miyajima Hotel Makoto offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that certain rooms have limited WiFi access.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Makoto
Hotel Makoto Miyajima
Hotel Miyajima
Makoto Hotel
Makoto Hotel Miyajima
Makoto Miyajima
Miyajima Hotel
Miyajima Hotel Makoto
Miyajima Makoto
Miyajima Makoto Hotel
Miyajima Hotel Hatsukaichi
Miyajima Hotel Makoto Japan/Hiroshima Prefecture - Hatsukaichi
Miyajima Hotel Makoto Hatsukaichi
Miyajima Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan
Miyajima Hotel Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan Hatsukaichi

Miyajima Hotel Makoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 300 reviews
Rating 8 - Good. 80 out of 300 reviews
Rating 6 - Okay. 21 out of 300 reviews
Rating 4 - Poor. 3 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull, clean, close to historic side.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ver beautiful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese room. Convenient location. Professional and friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very close to the ferry and shrine. The
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff from the front desk to the dining were TERRIFIC, especially the main person at the dining rooms. Everyone was cordial and informative.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful traditional tatami hotel. You pay a huge premium for staying on Miyajima and it’s worth every penny. Lovely staff. We didn’t eat at the restaurant but found several lovely places nearby.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb. The onsen amazing! Slept Like a baby
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High hill to walk to, which gives a grrat view of the town and island. There is a shuttle available for transport
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice traditional hotel, with extremely friendly and helpful stuff. The matress and the pillow were a bit too firm for me, but I guess this is a part of the experience that I was looking for.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Japanese style hotel. Friendly, convenient, clean. Would stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easily walkable from the ferry with a little hill at the very end. Very nice room and super nice staff. The Ryokan had more of a corporate feel but still nice. If I were to plan my trip to Japan all over I wouldn't spend the night on Miyajima and would instead just make the island a long day trip. This was my most expensive hotel of my two week trip and while nice, clean, and a good traditional breakfast I don't think it was worth the money.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very cozy
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

KwangWoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wide traditional tadami room. The wash stand is too short for us (I am 174 cm tall and my wife is 166 cm tall). Except that, traditional Japanese gaisheki dinner and breakfast were excellent. Especially, the miso soup with clam at breakfast was great, the best taste that we experienced during the Hiroshima trip.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Benita

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and spacious. Staff were excellent, friendly and accommodating. The kaiseki meals were huge and tasty.
Outside of the hotel
Dinner
Dinner
View from the hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JEFFREY

Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking to experience a traditional Japanese stay, with a Ryokan feel this place has it. Amazing service and amenities, including the Yakutas in the room that I regret not buying. Clean and beautiful. The public onsen was lovely and quiet, there is also an option to book a private onsen slot for no extra fee. The island is amazing and the oysters (however you like them) are a must-try.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to explore Myajima ..
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good good!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting hotel on the Island. Friendly staff !
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Melchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely stay. Quiet area, super friendly staff and cozy, spacious rooms! Close to the shopping area and the hikes.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Short walk from ferry terminal with easy connections to hiroshima
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mary Ann

The rooms were spacious and clean, and we enjoyed the view on the small sun porch. But by far the most amazing aspect of our visit was the dining option. We signed up for the breakfast and dinner, and they were five star restaurant worthy. An incredible delightful assortment of delicious dishes at every meal. Don’t miss it!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional Japanese style hotel and room. Friendly staff and great location. Overall a lovely experience.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in great location

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus
Stayed 1 night in May 2025