Quality Inn & Suites Holland

2.5 star property

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Photo gallery for Quality Inn & Suites Holland

Lobby
Outdoor pool, open 10:00 AM to 10 PM, pool loungers
Free daily on-the-go breakfast
Property entrance
Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
422 E 32nd St, Holland, MI, 49423
  • Place, Hope College
    ‪2 min drive‬
  • Place, BAM Entertainment Center
    ‪2 min drive‬
  • Place, Holland Hospital
    ‪4 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪36 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Holland

Hotel in Holland with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and free newspapers.
Quality Inn & Suites Holland offers 71 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Holland. During your stay, you'll be within walking distance of BAM Entertainment Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 3-minute drive from BAM Entertainment Center and a few minutes from Hope College
Quality Inn & Suites Holland offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A terrace, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites Holland. Free self parking is available.

Smoking is allowed in designated areas at this Holland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Holland
Comfort Inn Hotel Holland
Quality Inn Holland
Quality Holland
Quality Inn & Suites Hotel
Quality Inn & Suites Holland
Quality Inn & Suites Hotel Holland

Reviews

Quality Inn & Suites Holland Reviews

6.8

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 166 out of 837 reviews
Rating 8 - Good. 274 out of 837 reviews
Rating 6 - Okay. 186 out of 837 reviews
Rating 4 - Poor. 138 out of 837 reviews
Rating 2 - Terrible. 73 out of 837 reviews

Reviews

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable bed, clean. We were in town for a wedding and just needed a place to sleep and gar ready. Perfect! Price was good. I do not like to pay for expensive hotels when you are in the room for less than 11-12 hours.i would stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rachel, Lagrange

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy room and still had dirty used washrag and twoel in tbr bathroom when i went into jt.
Stayed 2 nights in Aug 2025

2/10 Terrible

Julia

Travelled with partner
Disliked: Amenities, property conditions & facilities
The front desk person is lovely. The room smelled musty and like cigarettes. The room carpet and linen were damp to the touch. The space was dark and walls marked, scratched and painted poorly. The price is elevated compared to other hotels in the area that are brand new, we choose your hotel because in the name it states quality however there is nothing about this room that is quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At a time when hotel stays are unaffordable, I felt that this hotel provided quality service and a great place to stay at a reasonable cost.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natividad

Stayed 1 night in Aug 2025

2/10 Terrible

rhonda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to take a shower in the morning and there was no water! I asked at the front desk and was told the water would be back on in an "hour or so". I had to go to my appointment unshowered. The front desk offered no solution or refund.
Stayed 1 night in Aug 2025

8/10 Good

Mike

Stayed 1 night in Aug 2025

8/10 Good

CAROLINE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Various food options Beds are bumped higher then normal
Stayed 3 nights in Aug 2025

2/10 Terrible

Asher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were sent to three rooms. The first already had someone staying there, that was uncomfortable… The second looked like someone took paint thinner to the bath tub and the ac unit was pouring out water onto the carpet. The third room had stains everywhere but we were tired of moving. The staff, while nice, clearly didn’t know what was going on. I would absolutely not recommend this place. For the price we paid it was unbelievable how awful it was.
Stayed 1 night in Aug 2025

6/10 Okay

Claire

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Good budget hotel. Aside from the leaky air conditioner, it was just right - pool and waffle maker for the kids, clean linen and quiet for me.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

8/10 Good

Evdokia

Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The property was filthy. The room had mold on the curtains. The curtains were falling out of the ceiling. Every wall was covered in stains. Bathroom towels had hair on them. Chose the property partly because of breakfast included, but would never feed my family there.
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy beds, great value, clean bathroom.
Stayed 1 night in Jul 2025

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

JoAnn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is rundown and in sad shape. It smells nasty too.
Stayed 2 nights in Jul 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
We didn't stay there ,were trying to get a refund the place was terrible, curtains flying out the windows nobody was at the front desk. The place was dirty and smelled bad. So we left and called you the person I talked to said we would get a refund but now there saying we won't and I don't think that's right I know you probably wouldn't stay there either hopefully you will let us have a refund.
Stayed 2 nights in Jul 2025

6/10 Okay

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Expected better for what we paid.

Made reservation months ago. Got to hotel, and they had our room reservation with a king size bed; we needed to sleep 5. I specifically reserved a room with 2 queen beds, and we bring an air mattress for the 5th person. They said they’d see if anyone had checked out they weren’t aware of (at 10pm). They found a room with 2 queen beds on second floor. No elevator. Long story short: we found a live bug (garden beetle) on the one bed upon arrival. We found a mobile house phone on the nightstand upon arrival as well (not the room phone). The air conditioner worked, loudly dripped water, soaking the carpet all around it, and keeping light sleepers awake. We ended up using the ice bucket to catch the water, and dumping it halfway through the night to find it completely full again in the morning. The bathroom door didn’t close completely or lock. We already knew there weren’t any rooms they could switch us into, so we stuck it out for the 2nd night. We prepaid and didn’t have any way to get money back and go somewhere else. We found a garden beetle on the other bed the day we departed as well. Positives: breakfast was decent and hostess was friendly. TV worked. Shower was nice; different settings on shower head. Beds are comfy.
Stayed 2 nights in Jul 2025

6/10 Okay

Olga

Travelled with family
Liked: Cleanliness, property conditions & facilities
I can't tell anything bad about my stay in Quality Inn, just overall sensation. The carpet was very old and very dirty.
Stayed 1 night in Jul 2025

4/10 Poor

Kristi

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad moldy/musty smell in the room and building You could tell the building is getting run down and the repairs are being done as cheep as possible.
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a random night and check in was quick and easy. The room is clean and the bed comfy.
Stayed 1 night in Jun 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Annoying kids kicked out

We had some young kids decide to make a tik tok and bang on our door at 3 am waking my 5 year old, called the front desk and they answered and apologized. The next morning the regional manager contacted me to tell me what happened and informed me that they had been removed from the hotel. They actually cared enough to do something about the disturbance and we were extremely grateful for that.
Stayed 5 nights in Jul 2025