Hilton Hawaiian Village Waikiki Beach Resort

Property class: 4.5

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Room, 2 Double Beds, Oceanfront (Ali'i Tower, Private check-in) | Premium bedding, in-room safe, desk, laptop workspace
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2005 Kalia Rd, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪14 min walk‬
  • Place, Ala Moana Center
    ‪15 min walk‬
  • Place, Waikiki Beach
    ‪3 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Resort View

7.8 out of 10
Good
(343 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Roll-In Shower, Resort View

7.2 out of 10
Good
(20 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Resort View

8.4 out of 10
Very good
(18 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Resort View

7.6 out of 10
Good
(20 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Ali'i Tower, Private check-in)

8.4 out of 10
Very good
(27 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Ali'i Tower, Private check-in)

8.0 out of 10
Very good
(26 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Diamond Head Tower)

7.8 out of 10
Good
(55 reviews)
  • Partial ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Ocean View (Tapa Collection)

8.6 out of 10
Excellent
(79 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View (Tapa Collection)

7.0 out of 10
Good
(24 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Tapa Collection)

8.4 out of 10
Very good
(80 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View (Tapa Collection)

9.0 out of 10
Wonderful
(58 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds (Tapa Collection)

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds, Resort View (Tapa Collection)

8.2 out of 10
Very good
(67 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View (Tapa Collection)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Resort View (Tapa Collection)

  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-In Shower, Resort View (Tapa Collection)

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lagoon View (Rainbow Tower, Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Lagoon View (Rainbow Tower, Renovated)

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Rainbow Tower, Renovated)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (2 Queen beds,Rainbow Tower,Renovated)

  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Room, 2 Queen Beds, Lagoon View (Rainbow Tower, Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible, Lagoon View (Rainbow Tower, Renovated)

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (Rainbow Tower, Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Roll-in Shower (Diamond Head Tower)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Rainbow Tower, Renovated)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Rainbow Tower, Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lagoon View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Resort View

7.8 out of 10
Good
(251 reviews)
  • Marina view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(137 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(199 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hilton Hawaiian Village Waikiki Beach Resort

Catch some rays at the beach or spend the day relaxing at Hilton Hawaiian Village Waikiki Beach Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Hilton Hawaiian Village Waikiki Beach Resort offers 2860 accommodations with DVD players and a safe. Rooms open to furnished lanais. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Honolulu resort provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the shopping around Hilton Hawaiian Village Waikiki Beach Resort. During your stay, you're just a quick walk from Fort DeRussy. You'll find features such as 5 outdoor pools, 9 restaurants and 2 poolside bars.
  • Drinking and dining options include 9 restaurants, 2 coffee shops/cafes, 2 poolside bars and 6 bars/lounges
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with massages, manicures and pedicures or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the beach
  • Just a 2-minute drive from Ala Moana Center and 5 minutes from Honolulu Zoo
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hilton Hawaiian Village Waikiki Beach Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. This luxury resort also offers a children's pool, a steam room and a fitness centre. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Honolulu resort.

Hilton Hawaiian Village Waikiki Beach Resort has 9 restaurants serving breakfast, lunch and dinner.
Rainbow Lanai – This buffet restaurant is located on the beach and specialises in American cuisine. Open daily.
Rocky Japanese Teppan – This restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Fresco Italian Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 69 per night; includes in/out privileges)
  • Valet parking on site (USD 79 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Fresco Italian Restaurant
  • Rainbow Lanai
  • Rocky Japanese Teppan

Things to do

  • 5 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 36 meeting rooms
  • Business centre
  • Conference centre (150,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (117 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 35 floors
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 125.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 64.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Fitness/yoga classes
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15.95 per night (rates may vary)
  • Self-parking fee: USD 69 per night (in/out privileges)
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 125.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Tax ID - 30 09444998
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 260080030000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 6:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hawaiian Village Waikiki Beach
Hilton Hawaiian Village Waikiki Beach Resort
Hilton Village
Hilton Village Beach
Hilton Village Beach Resort
Hilton Village Resort
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort
Hilton Hawaiian Village Waikiki Beach Resort Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort Honolulu

Hilton Hawaiian Village Waikiki Beach Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5029 out of 8971 reviews
Rating 8 - Good. 1725 out of 8971 reviews
Rating 6 - Okay. 1053 out of 8971 reviews
Rating 4 - Poor. 518 out of 8971 reviews
Rating 2 - Terrible. 646 out of 8971 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Chad e

Stayed 4 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Perfect location. Great show and fireworks!
Stayed 1 night in Jan 2026

10/10 Excellent

Artur

Liked: Cleanliness, amenities, property conditions & facilities
Everything was well, we enjoyed it. One thing is that if you are staying in the Rainbow Tower, be prepared to hear loud banging / drums / music for 2 hours straight around 6-7pm from your room. Whether you have balcony door opened or closed you can still hear it really loud outside and makes it hard if you are just trying to relax in the quite
Stayed 6 nights in Jan 2026

10/10 Excellent

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Jan 2026

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort! Great for families cannot wait to go back next year
View from our balcony at the rainbow tower
Our fav pool the super pool
Stayed 8 nights in Jan 2026

10/10 Excellent

Dilangie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel ever
Stayed 4 nights in Jan 2026

6/10 Okay

Guadalupe De Jesus Padilla

Stayed 4 nights in Jan 2026

8/10 Good

Cristie

Stayed 1 night in Jan 2026

10/10 Excellent

Mickaylin, Goodyear

Stayed 1 night in Jan 2026

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great unfortunately on our last couple days the elevators were too crowded with a conference going on but other than that everything was beautiful!
Stayed 5 nights in Jan 2026

8/10 Good

Stanley, Reno

Liked: Cleanliness, amenities, property conditions & facilities
Yes, though it would be nice to have more towels in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What stood out the most There is no need to leave a hotel. Everything was there, forest restaurants live entertainment?
Stayed 4 nights in Jan 2026

10/10 Excellent

Maryjane Beth, Seattle

Stayed 5 nights in Dec 2025

4/10 Poor

Gustavo

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I have stayed here many times and this time was a let down. The sheets had dried blood on them. I went to get the complimentary tote bag gift and they made me feel bad for actually trying to get it. The beach had a lot of homeless. One homeless started cursing and insulting us for sitting at the beach on a towel. The tower I stayed on didn’t have all the tiki torches working outside. The bottle of shampoo on the wall fell off and hit my foot when I tried to use it while showering.
Stayed 4 nights in Jan 2026

8/10 Good

Monica Joy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room and staff was friendly and helpful. There is no microwave fyi
Stayed 5 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family had a great time
Stayed 7 nights in Dec 2025

10/10 Excellent

Terence

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Original room was a bit of a disaster - but the staff were outstanding in working with us to get a new room. Very impressed with the customer service
Stayed 7 nights in Dec 2025

10/10 Excellent

Lavona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would come here again and again. I stayed here 2 years ago and still dream about this vacation and hotel. Literally theeee perfect location ! Right in the heart of everything !
Stayed 6 nights in Apr 2024

10/10 Excellent

truman

Stayed 7 nights in Dec 2025

8/10 Good

GURTAJ

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It’s a Big resort which is good, average food. 10 mins uber to main strip. Even the newer renovated rooms seem a bit dated.
Stayed 6 nights in Jan 2026

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities
I didn’t expect a handicap room
Stayed 4 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

JEROME

Liked: Cleanliness, property conditions & facilities
Staff was amazing and overall allure of the property
Stayed 5 nights in Jan 2026

2/10 Terrible

Daianee

Travelled with family
Disliked: Amenities, property conditions & facilities
We had a terrible experience staying at the Hilton Hawaiian Village due to the PTC’26 conference taking over the resort. The convention made much of our stay miserable. The property was overwhelmingly crowded, with large sections closed exclusively for conference attendees, limiting access for regular guests. Staying in the Tapa Tower was extremely frustrating, with elevator waits often reaching 20 minutes. When I raised this concern with staff, I was told to come back if it happened again so security could be notified — not a real resolution. We also witnessed a family being turned away from enjoying the Tapa Bar live music by security because the area was closed for the conference, which discouraged us from even trying to use that area or nearby pool. The only positives were the excellent housekeeping staff, our ocean-view room (paid extra), and the spicy garlic shrimp from Blue Water Shrimp & Seafood Market. We are extremely disappointed to have spent so much money on what was meant to be a once-in-a-lifetime family trip, only to have it negatively impacted by a conference we were never informed about in advance, with no accommodations made to improve the guest experience.
Stayed 7 nights in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026