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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
American cuisine
King Room 1 | In-room business centre
Lobby sitting area
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(183 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

Hot springs hotel connected to the convention centre in Hot Springs with free local shuttle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Hot Springs National Park and 8 minutes on foot from Bathhouse Row
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 11.25 for adults and USD 11.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11.25 for adults and from USD 11.25 for children
  • Self-parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1147 out of 1856 reviews
Rating 8 - Good. 437 out of 1856 reviews
Rating 6 - Okay. 162 out of 1856 reviews
Rating 4 - Poor. 71 out of 1856 reviews
Rating 2 - Terrible. 39 out of 1856 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Says they have a pool but they don’t Pool been closed for years
Stayed 1 night in Aug 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right next to bathhouse row, stores, points of interest and attached to convention center
Stayed 2 nights in Aug 2025

8/10 Good

Darin

Liked: Property conditions & facilities
Parking options non existent next to or on the property. Their parking garage is a couple of blocks away from the property and was not free
Stayed 1 night in Aug 2025

10/10 Excellent

Beau

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly! Great welcome.
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short overnight stay. Staff was pleasant and friendly. Check in and out was timely and efficient. Location was great for attending event held at Convention Center next door.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff - great stay!

Stopped on the way to take my son to college in Texas…had a great stay. The front desk staff and the valet staff were wonderful! The room was clean and comfortable.
View from the 9th floor of Hot Springs, AR.
Stayed 1 night in Aug 2025

8/10 Good

CHEYENNE, STUTTGART

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I like how everything was close to the hotel. The only thing I did not like was there was hair in one of the towels rolled up and another towel had makeup looking smudges on multiple spots of the towel. Other than that everything was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean. Staff was absolutely amazing very friendly, informative and went over and above to insure everything was just so. Location is excellent and very close to Hot Springs park and shopping. Easy walk. Definitely will be back!
Stayed 2 nights in Aug 2025

8/10 Good

Antonija

Travelled with family
Liked: Property conditions & facilities

Close to everything

Overall experience was good. I really loved that the rooms had wood/laminate flooring. I have allergies and this made the room smell fresher than your typical hotel rooms with the smelly carpet in the rooms. There is carpet in the hallways which is understandable to keep the noise down. This place is within walking distance of just about EVERYTHING! The only time we took the car out the garage was to go to Garvan Woodland Gardens, Mountain Tower, and Fisherman's Warf. This place is close to the strip. If you don't mind walking 5-10 mins, this is a great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jack, SPRINGVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not easy and you have to pay 20 dollars for them to park your car or you have to park in the street
Stayed 1 night in Aug 2025

10/10 Excellent

ROCKY B

Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Woukd Come Back

A really nice hotel and staff. The room was comfortably and clean. It was in a good location for Bricktown activities
Stayed 1 night in Aug 2025

8/10 Good

Kaye Bordelon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. You are able to walk to restaurants and shopping. Older hotel but still nice. They allow pets. Can sit on balcony and see all entertainment in Basin Park. I recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly clean
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, no parking.

Room was very nice. My only complaint is having to pay for parking. Even when paying for parking, there was no accommodations for a car and trailer. I was fortunate that one corner spot worked. Nice cafe and bar there. Breakfast was very good. A pool would have been nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls had who knows what all over the wall. The bed sheets look like they were never changed from the last stay . The floor had trash left in it . The bathroom was nasty , not clean. The window curtains have mold and something like fingernail polish on them . The halls and elevator were too hot . Air in them wasn’t working. This was so bad I’d never stay again . We had other people in our party in other rooms that were the same way . One party left and got refunded and went to the hotel around the corner from this hotel
Stayed 2 nights in Aug 2025

8/10 Good

Teneka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Nimra

Stayed 1 night in Jul 2025

6/10 Okay

James

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Fair. For price. Cleanliness leaves something to be desired.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025