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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
King Room 1 | In-room business centre
American cuisine
Lobby sitting area
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪7 min walk‬
  • Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(179 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(145 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

Hot springs hotel connected to the convention centre in Hot Springs with free local shuttle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes on foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 11.25 for adults and USD 11.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11.25 for adults and from USD 11.25 for children
  • Self-parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1118 out of 1825 reviews
Rating 8 - Good. 440 out of 1825 reviews
Rating 6 - Okay. 158 out of 1825 reviews
Rating 4 - Poor. 68 out of 1825 reviews
Rating 2 - Terrible. 41 out of 1825 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jatana or James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Victory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean. Friendly, professional staff. Good breakfast. Would gladly stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shubhadip

Stayed 2 nights in May 2025

8/10 Good

Jessy

Stayed 3 nights in May 2025

4/10 Poor

Carmen

Restroom door
Stayed 2 nights in May 2025

6/10 Okay

Gay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, however we were given a room set up for ADA and the sink and bath set up was not good for us. We did think the breakfast was great and hotel staff was friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in May 2025

10/10 Excellent

Dewey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Me and wife have stayed her many times now and will be coming back.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice quite relaxing stay. The bed was comfortable and the bathroom was Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Better than expected.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

James, San Tan Valley

Liked: Cleanliness, property conditions & facilities
Nice property. Room was clean and spacious. Staff was helpful and friendly. Very close to attractions.
Stayed 4 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a spontaneous stop off. Property was well appointed and near everything.
Stayed 1 night in May 2025

10/10 Excellent

Celexsy

Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here twice and it’s so nice, clean and comfortable.
Stayed 1 night in May 2025

8/10 Good

sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was cleaned. Breakfast was included with our stay and it was suitable for a quick meal. The restaurant is a good option if you don’t feel like going out. There are other good restaurant options within walking distance of the hotel. The location is great if you want to be off the beaten pad but still close to Bath House Row or the national park.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dakota Drake

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Kathryn

Travelled with family
Liked: Property conditions & facilities
Very good location. We could walk to the Promenade area and the national park. Nice free breakfast. The bathroom was not as clean as I would have liked. There was rust on the shower door and the bathroom floor was not clean. The bedding was very clean and the mattress was comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Maghan

Stayed 1 night in May 2025

8/10 Good

Kevin, Youngsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay if visiting downtown Hot Springs. Walkable to bath house row and national park. Only deficiency is parking lot not next to hotel and need to make sure car secure during stay. Free breakfast has good selections.
Stayed 2 nights in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to convention center. Very polite & helpful staff
Stayed 1 night in Jun 2025

6/10 Okay

Tamara

Travelled with family
The room was spacious with a TV, mini fridge and Kuerig. I found the bed to be like sleeping on a board, but I don’t care for extra firm mattresses. The bathroom dispensers either had nothing in them or were set to extra stingy. The door key didn’t work properly. The breakfast was good and the restaurant/bar was too.
Stayed 2 nights in Jun 2025