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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
American cuisine
Lobby sitting area
King Room 1 | In-room business centre
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Place, Oaklawn Racing Casino Resort
    ‪6 min drive‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(183 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

Hot springs hotel connected to the convention centre in Hot Springs with free local shuttle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes on foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 11.25 for adults and USD 11.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11.25 for adults and from USD 11.25 for children
  • Self-parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Reviews

The Hotel Hot Springs Reviews

8.8

Excellent

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1140 out of 1849 reviews
Rating 8 - Good. 439 out of 1849 reviews
Rating 6 - Okay. 160 out of 1849 reviews
Rating 4 - Poor. 71 out of 1849 reviews
Rating 2 - Terrible. 39 out of 1849 reviews

Reviews

2/10 Terrible

Jillian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t even get to
Stayed 2 nights in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay once a year and wouldn’t stay anywhere else
Stayed 2 nights in Aug 2025

4/10 Poor

Rebecca

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was 2 blocks away from the hotel down a shady street. Yes they had valet for $20 and $12 parking.
Stayed 1 night in Aug 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Plenty to do around
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Customer service

Night front desk lady was very nice and helpful. Nice clean rooms. Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

LINDA, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless, everyone was so nice. James the valet parking attendant took excellent care of us in our car.
Very comfortable bed. Room was cozy, clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good the staff was great. The breakfast wasn’t good but it’s free so I can’t complain. Great walking distance to everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfortable rooms central location
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristofor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean fun

A quick overnight stay and it was wonderful!! Slept like a baby! Just what we needed to continue on our little week long road trip!
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

8/10 Good

Bobby

Travelled with family, Business traveller
Liked: Staff & service
Rooms should have been a little nicer for the price
Stayed 4 nights in Jul 2025

10/10 Excellent

Boyd, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations. Great location, too!
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer, Lynnwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shower drain was clogged and the bath soap was empty
Stayed 1 night in Jul 2025

6/10 Okay

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great, clean hotel.

Staff was so nice and helpful. We loved Ron the valet guy. The hotel was nice but the bed was so hard and I could feel the springs in the middle of the bed. I would recommend for just 1 night, it’s good. The view was very nice and the breakfast was outstanding.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Decent Stay for price!

Hotel seems a little outdated on the outside. Room was clean and modern. Walkable to Bath-house row area. Eatery was good and server was friendly. Mattresses were comfortable and coffee was fantastic in breakfast area!
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Irish Pub is amazing! The lounge is nice and bartender is very personable.
Stayed 1 night in Jul 2025

10/10 Excellent

Sal

Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member I encountered was nice, polite, pleasant and asked if I needed anything.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Professional staff and service. Anyone staying in Hot Springs, this is the place to stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was especially friendly. This is a great place to stay. I've stayed here many times!
Stayed 1 night in Jul 2025

8/10 Good

Richard, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell staff were the best! These guys understand hospitality. Front desk staff were ok- Michele was terrific. Breakfast was ok; how about a waffle maker? Not a fan of powdered eggs. Room was a nice size, beds comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, shuttle drive on Friday night was awesome.
Stayed 1 night in Jul 2025