I’m not usually the type to leave bad reviews, but this experience needs to be shared. The front desk guy was very sweet and polite, but unfortunately the manager was extremely rude and unprofessional.
When I got to my room, the sheets were dirty and had brown spots all over them. I booked for three nights, so this was very disappointing. I asked to switch rooms, but they told me there were no other rooms available. I then asked for fresh sheets, and the replacement sheets were somehow even worse.
I also asked to speak with the manager, but he kept cutting me off and wouldn’t even listen to my concerns. Overall, the customer service and cleanliness were unacceptable.