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Sonesta Simply Suites Houston CityCentre I-10 West

2.0 star property

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Photo gallery for Sonesta Simply Suites Houston CityCentre I-10 West

Full-sized fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
10503 Town and Country Way, Houston, TX, 77024
  • Place, CityCentre
    ‪3 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪10 min walk‬
  • Place, Memorial City Mall
    ‪15 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(97 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

7.8 out of 10
Good
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.2 out of 10
Wonderful
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (One Bedroom Suite - Double Bed)

Suite, 2 Queen Beds (One Bedroom Suite - Double Bed) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds (One Bedroom Suite - Double Bed)

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Sonesta Simply Suites Houston CityCentre I-10 West

Hotel with free parking, 3-minute walk to CityCentre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Sonesta Simply Suites Houston CityCentre I-10 West offers 122 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Houston CityCentre I-10 West. During your stay, you're just a quick walk from CityCentre. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from CityCentre and a 2-minute drive from Memorial City Mall
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta Simply Suites Houston CityCentre I-10 West. Self parking is free.

This Houston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 29.25
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 29.25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites CityCentre
Candlewood Suites CityCentre Energy Corridor
Candlewood Suites CityCentre Energy Corridor Hotel
Candlewood Suites CityCentre Hotel Energy Corridor
Candlewood Suites Energy Corridor
Candlewood Suites Houston CityCentre I-10 West Hotel
Candlewood Suites CityCentre I-10 West Hotel
Candlewood Suites CityCentre I-10 West
Sonesta Simply Suites Houston City Centre
Candlewood Suites Houston CityCentre I 10 West
Sonesta Simply Suites Houston CityCentre I 10 West
Sonesta Simply Suites Houston CityCentre I-10 West Hotel

Reviews

Sonesta Simply Suites Houston CityCentre I-10 West Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 986 reviews
Rating 8 - Good. 284 out of 986 reviews
Rating 6 - Okay. 112 out of 986 reviews
Rating 4 - Poor. 65 out of 986 reviews
Rating 2 - Terrible. 72 out of 986 reviews

Reviews

2/10 Terrible

Chinh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was connected to another room. The walls were so thin, I heard the person in the next room's conversation. I could not get any rest. I checked out at 10:30 p.m. the same night I checked in. The facilities and amenities were severely outdated. The exterior had white paint on the walls, that made it look unapproachable and questionable. I would stay at this hotel chain again.
Stayed 1 night in Sep 2025

4/10 Poor

Eric

Business traveller
get what you pay for!
Stayed 2 nights in Sep 2025

8/10 Good

Precious

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Demontrey

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, property conditions & facilities
Very convenient to the city
Stayed 1 night in Aug 2025

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SUPER helpful and very nice.
Stayed 5 nights in Jul 2025

6/10 Okay

Daniel

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean and did not have hand soap only bar soap. Drab on inside. However, it was in a good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

DANIEL

Stayed 1 night in Aug 2025

8/10 Good

Carlos

Stayed 1 night in Aug 2025

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only odd thing was the toilet. I'll politely say that the bowel was too shallow for males. My overall room/ staff experience was great. And, they de-magnatized my door keys in my presence (avoiding identity theft potential).
Stayed 1 night in Aug 2025

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2.5 stars: Upon checking out, I flushed the toilet—and to my surprise, both the bathroom and kitchen flooded. Unfortunately, some of my personal items were damaged in the process. I doubt there will be any compensation or effort to replace them. Oddly, on the day I was leaving, housekeeping kept knocking repeatedly to clean the room, despite the fact that I had requested room service throughout my stay and never received it. That felt a bit ironic. Also worth noting: my door was completely off its hinges and wouldn’t close properly unless I physically lifted it by the handle to shut it. That alone made the room feel neglected and unsafe. You really do get what you pay for. I had hoped that staying in a nicer area would mean better room quality, but that wasn’t the case here. On a positive note, Cristina (or possibly Caroline) who checked me in on the first day was absolutely wonderful—professional, warm, and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nb
Stayed 2 nights in Aug 2025

4/10 Poor

Tonya

Disliked: Cleanliness, room comfort

Not the normal Sonesta experience!

Checked in on friday night, the front desk clerk more concerned about to going out to make sure our room was correct. Got to room and was not in room type reserved. Went to front desk, there was another clerk who said she was changing room. Received another room when got in room, we didn't have any dish soap nor face towels. Called twice the next morning to request dish soap and face towels. It took nearly 3.5hrs to receive towels only. The elevator smelled of dogs along with 2nd floor hallway. When checked out. I was charged for an upgrade. I WILL NEVER RETURN BACK. THIS IS WORST EXPERIENCE EVER FOR A SONESTA. WE STAYED HERE BECAUSE IT WAS CLOSE TO THE VENUE WE ATTENDED AND THE SONESTA SUITES IN AUSTIN REMINDED US OF THE ROYAL SONESTA WE'VE STAYED IN! I believe the reveiews are not real. When staying somewhere new we always read reviews. Your reviews are falsified. A waste of $$$
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Staff & service
Good stop for an extended stay! Nice neighborhood
Stayed 7 nights in Aug 2025

10/10 Excellent

Edwidge

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Eliana

Stayed 1 night in Aug 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 2 nights in Aug 2025

10/10 Excellent

Crimson

Stayed 2 nights in Aug 2025

10/10 Excellent

Jarese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025