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Candlewood Suites Houston NE - Stafford by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston NE - Stafford by IHG

A sign for Candlewood Suites, an IHG hotel, with a logo and text.
A modern interior with a Candlewood Cupboard, a refrigerated beverage display, and seating area with a view.
A modern living room with a grey sofa, a wooden coffee table, and a kitchen area with a black pendant light, wooden cabinets, and a white refrigerator.
A hotel room with a large bed, two bedside tables, a nightstand, a desk, and a window with a view of parked cars.
A modern kitchen with grey cabinets, a black microwave, and a coffee maker.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
11230 Southwest Fwy, Houston, TX, 77031
  • Place, AMF Stafford Lanes
    ‪3 min drive‬
  • Place, Arena Theater
    ‪5 min drive‬
  • Place, Sugar Land Town Square
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Studio Suite

A bed with white bedding and pillows against a wooden headboard.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds (Bath Shower Combination)

A hotel room with two beds, a sofa, a nightstand, and a wall-mounted lamp.

Studio Suite, 2 Double Beds (Bath Shower Combination)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a sofa, a nightstand, and a wall-mounted lamp.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds (Walk In Shower)

A hotel room with two beds, a sofa, a nightstand, and a wall-mounted lamp.

Studio Suite, 2 Double Beds (Walk In Shower)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Walk In Shower)

A modern hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Studio Suite, 1 King Bed (Walk In Shower)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

A modern hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Studio Suite, 1 King Bed, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

A hotel room with a large bed, two bedside tables, a nightstand, a desk, and a window with a view of parked cars.

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

A modern hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Studio Suite, 1 King Bed (Bath Shower Combination)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

A modern hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pet-friendly
  • Parking included
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includes taxes & fees
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About this property

Candlewood Suites Houston NE - Stafford by IHG

An outdoor pool, a 24-hour fitness centre and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Housekeeping is not available.
Candlewood Suites Houston NE - Stafford by IHG offers 80 accommodations with free newspapers and coffee/tea makers. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Cable televisions are provided. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Houston NE - Stafford by IHG. During your stay, you'll be close to Stafford Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, 3 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Stafford Centre and 7 minutes from Sugar Land Town Square
Candlewood Suites Houston NE - Stafford by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A business centre and 3 meeting rooms are available. Event space at this hotel measures 300 square feet (27 square metres) and includes conference space. Candlewood Suites Houston NE - Stafford by IHG also features a vending machine, laundry facilities, and a lift. Free self parking is available.

This Houston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 300 square feet of conference space
  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of USD 100.00 per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Comfort Inn Hotel Southwest
Comfort Inn Southwest
Frontier Hotel Houston
Frontier Hotel
Frontier Hotel
Candlewood Suites Houston NE Stafford by IHG
Candlewood Suites Houston NE Stafford an IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Houston
Candlewood Suites Houston NE - Stafford by IHG Hotel Houston

Candlewood Suites Houston NE - Stafford by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 135 out of 304 reviews
Rating 8 - Good. 39 out of 304 reviews
Rating 6 - Okay. 28 out of 304 reviews
Rating 4 - Poor. 31 out of 304 reviews
Rating 2 - Terrible. 71 out of 304 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Heidi

Disliked: Cleanliness, amenities, property conditions & facilities
This property is old and sits in the middle of abandoned buildings. We didn’t feel safe parking let alone staying there. We ended up leaving and staying at the Marriott.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Jarard

Liked: Staff & service
Good
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Guy at the front desk was absolutely horrible and rude as soon as we walked in. I would never recommend a stay here for anyone!
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches a
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service
The hotel is in really poor condition, it was supposed to a pool and hot tub but both were green in color
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Carmale

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It feels and looks like a place for misplaced families. It’s roach infested. Doesn’t look anything like the pictures.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
Nice staff and room looked clean. They do have the small cockroaches and the walls are very thin you can hear full conversations and feet
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Unsure why a hotel would have a Roku setup on a TV with no working wifi. My room was clean, no complaints there but it does look run down on the outside. The staff was friendly, and my stay wasnt bad, just could’ve been better
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Candlewood Suites. I've been using them since 2016 when I became a member. I have nothing bad or negative to say about them.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Deidra

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty. It had roaches in the shower and by the toilet. And the sheets were dirty.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Marii

Disliked: Cleanliness, staff & service, amenities
Vehicle
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Zohaib

Disliked: Cleanliness, amenities, property conditions & facilities
Roches in the room and whole hotel was bad smelly
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Caris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was countless issues with our stay for every single day of our trip while being there. Day 1 we received wrong information from staff about early check ins prior to arrival so when we did call an hour ahead like told f
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ronnie

Liked: Property conditions & facilities
good clean room and great staff
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Celeste

Disliked: Cleanliness, amenities, property conditions & facilities
there was a roach in the bed. the room smelled horrible!!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

navjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, everything was nice and clean.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Casandra Kamala

N
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely staying again

Love the hotel
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Delisha

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay, will return again!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024
Verified

8/10 Good

Abdullai

Liked: Amenities
Great place
Stayed 1 night in Nov 2023