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Hilton Garden Inn Houston NW America Plaza

3.5 star property

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Photo gallery for Hilton Garden Inn Houston NW America Plaza

Terrace/patio
A modern living room with a large white dining table, comfortable seating, a flat-screen TV, and a large window offering a view of trees.
A multi-story hotel with a prominent Hilton Garden Inn sign, a parking lot with marked spaces, and a covered entrance.
A lobby with a reception desk, seating area, and a store named 'The Shop.'
A hotel room with a bed, a TV, a desk, a lamp, and a painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
14919 Northwest Fwy, Houston, TX, 77040
  • Place, K1 Speed
    ‪15 min walk‬
  • Place, K1 Speed Houston
    ‪15 min walk‬
  • Place, AMF Windfern Lanes
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed Shower Only

A bathroom with a granite countertop, a sink, a large mirror, and a towel rack with two white towels.

1 King Bed Shower Only

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, bedside tables, a desk, a chair, a framed artwork on the wall, and a door leading to another room.

Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a framed artwork on the wall, and a door leading to another room.

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for One King Bed

One King Bed | In-room safe, desk, laptop workspace, soundproofing

One King Bed

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Bed Extended Room

King Bed Extended Room | In-room safe, desk, laptop workspace, soundproofing

King Bed Extended Room

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, One King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds

A hotel room with a desk, television, microwave, coffee maker, and storage cabinets.

Two Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

A hotel room with a desk, chair, television, wardrobe, and a mirror.

One King Bed, Non-Smoking, Accessible (Bath tub)

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a chair, a nightstand with a lamp, a desk, and a wall-mounted TV.

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, and a bathroom with a shower.

Suite, 1 King Bed, Smoking, Jetted Tub

  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Houston NW America Plaza

This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary newspapers. Televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Houston NW America Plaza. During your stay, you'll be within walking distance of K1 Speed Houston. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Garden and Grille
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from CityCentre and 10 minutes from Memorial City Mall
  • Cats and dogs welcome for a fee
Hilton Garden Inn Houston NW America Plaza offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6500 square feet (585 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Houston NW America Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 10 AM.
The Garden and Grille – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 6 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6 AM to 10 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.62 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults and USD 8 to 13 for children
  • Self-parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay was as described
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tamara

Nice and friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice bathroom, friendly and accommodating staff! The breakfast was nice but it is $10 / person so be aware! The parking was easy and free, solid location right off the 290 freeway.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

James

Liked: Property conditions & facilities
Stay was ok, not great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Friendly staff clean rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected from what a gathered from the reviews.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Air kept cutting itself back on to 62 degrees so it was freezing. There
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
James was a Great host. Service was his number one priority. Thank you
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tiffany

Great hotel and restaurant
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Aleays a pleasure to stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Family Stay

It was very relaxing and the staff are very friendly and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Micah L

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

James E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great Staff! Shout out to Mr. James my family and I appreciate the hospitality!
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Maria

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Waited an whole hour to check in.Staff lied said they would call when room was ready.Necer called waited in line for a hour. Watched as other guest were taken care of before me after I was the first check in.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yadira S.

Liked: Amenities, property conditions & facilities
Nice and clean property with very friendly staff. Would stay again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bolu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE STAYING HERE, this my choice every time when staying in NW Houston rooms are always super clean.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, room comfort, communication
Great stay for the price
Stayed 1 night in Sep 2024
Verified

8/10 Good

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as my first visit and stay in Houston.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Swanny

Disliked: Cleanliness, staff & service, property conditions & facilities
The city had a water issue therefore there was no water in the hotel for over 8 hours. Staff did not bother to assist in new accomodations or even provide a free breakfast voucher for inconvenience.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Staff & service
Nice stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk and room was immaculate. A great place to stay. Only complaint was the bed being a bit to hard and pillows not plump enough I'd definitely stay again.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Luis a

Disliked: Cleanliness, staff & service
Service really bad i get there Thursday they cleaned my room Saturday bed cleaning no toilets paper no caffe packages terribly Service first and last
Stayed 4 nights in Mar 2026