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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property

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Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby
Meeting facility
Full-sized fridge, microwave, oven, stovetop
Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3134 Old Spanish Trl, Houston, TX, 77054
  • Place, Hermann Park
    ‪13 min walk‬
  • Place, Houston Zoo
    ‪5 min drive‬
  • Place, MD Anderson Cancer Center
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

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About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel with free local area shuttle and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre. Weekly housekeeping is available.
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. This accommodation offers separate sitting areas and includes dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Texas Medical Center/Reliant Park. During your stay, you'll be within walking distance of Hermann Park. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from MD Anderson Cancer Center and a few minutes from Houston Zoo
  • Free local-area shuttle service
MainStay Suites Texas Medical Center/Reliant Park offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly MainStay Suites Texas Medical Center/Reliant Park. A free area shuttle within 3 mi is available. Free self parking is available.

This Houston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 October and close on 25 February.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1007 reviews
Rating 8 - Good. 258 out of 1007 reviews
Rating 6 - Okay. 139 out of 1007 reviews
Rating 4 - Poor. 93 out of 1007 reviews
Rating 2 - Terrible. 97 out of 1007 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dona, Las Cruces

Business traveller
Liked: Cleanliness, staff & service
I have stayed here numerous times. Hotel is in need of remodeling but that appears to be ongoing. The shuttle was in the shop during this trip but hotel provided complimentary uber.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel was clean and comfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 queen bed with a pullout couch. First room pull out couch was beyond broken that it didn’t even open. Could not find front receptionist for a good 15mins, as she left the area and didn’t leave a sign or notice that she would be returning. Once back she changed us rooms with fixed pull out bed but room was infested with roaches coming out of different areas. Would never return.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place To Stay For A Concert Or Sporting Event!
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Stayed 2 nights in Aug 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Halee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Roaches

They charged $100 refundable deposits without letting us know first. The first room we were put in had roaches everywhere. We asked for a different room, and the receptionist was so nice and switched us to a newly remodeled room. The remodeled room had a large gas at the floor and the door, but didn’t see roaches scattering. Staff was great. Accommodations weren’t.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Customer Service & Transportation Shuttle Sv

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It’s dated but it’s a great deal for the money and a great shuttle to MD Anderson with a very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel went above and beyond the whole hotel was amazing it totally exceeded my expectations and the price was well worth it better than the hilton and la Quintana i was totally surprised but i was so expressed by the cleanliness of the hotel and the staff were so awesome best hotel ever definitely going to be returning soon
Stayed 1 night in Aug 2025

6/10 Okay

Darrell

Stayed 1 night in Aug 2025

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff were very friendly! The area seemed very "shady" and somewhat unsafe. There was a security officer stationed at the front desk at night. The rooms were mediocre and had a very 80's vibe. Smell of the room was musky and old smelling. Bed was beyond horrible. I couldn't sleep at all, tossing & turning all night.
Stayed 1 night in Aug 2025

2/10 Terrible

Jose, Fort Worth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Fix the Fire alarm.
Stayed 1 night in Aug 2025

4/10 Poor

Twyla

Disliked: Staff & service, property conditions & facilities, room comfort

Not satisfied

We have been staying at Main Stay for almost a year now because of Medical issues and all of a sudden they have been putting us in crap rooms that are by the maids area and not what we ask for. We ask for 2 beds and they keep putting us in a one bed. The rooms has 84 percent humidity or moir it keeps my husband sick for weeks
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
Liked: Room comfort
Disliked: Staff & service
It’s an older hotel and the fold out bed was old and in bad shape. There is no way I would have pulled it out to sleep on so me and my sister slept together, lol. The room was really small but clean. It was cool and bug free. We were there for two nights and had to ask for clean towels as they don’t offer daily housekeeping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice notel

The motel was clean and the temperature in the room was great. The bed and couch were comfortable. Coffee was available all the time and it was good. Tea was available. They have a free shuttle that will take you anywhere within 3 miles. There is a small pool and a fitness center. The staff were all pleasant and helpful. This motel is very close to the Astros' baseball field and medical facilities The only thing that would have made it better is breakfast. I would recommend this motel. It was reasonable.
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Balcony
Stayed 5 nights in Jul 2025

2/10 Terrible

Terrell

Stayed 1 night in Jul 2025

6/10 Okay

VICENTE

Stayed 1 night in Jul 2025

4/10 Poor

Joseph

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This motel is in need of a good exterminator and could use remodeling or updated toom furnishings
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Stayed 1 night in Jul 2025

8/10 Good

Tamela

Stayed 2 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was very nice it was a little hot and tv kept pausing but otherwise we loved it
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! It was really cheap and affordable when i went.
Stayed 4 nights in Jul 2025

4/10 Poor

Randy

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Uncomfortable stay

It appears that the hotel has a serious problem with a roach infestation. The insects were found everywhere—on the floors, walls, and even in the coffee pot! Unfortunately, veterans were staying there while waiting for their appointments at the local VA hospital. I cannot recommend this hotel in its current condition. I checked out and found another hotel.
Stayed 2 nights in Jul 2025