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Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property

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Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Experience the classic charm of this Marriott hotel, set amidst a vibrant urban landscape with a prominent corner building and elegant facade.
Experience a warm and inviting atmosphere in our spacious lobby, featuring a beautifully designed area with a polished floor and decorative border.
Welcome to our reception area, featuring a unique wavy reception desk and a vibrant cityscape mural.
Welcome to our hotel lobby, featuring a spacious reception area, a cozy seating area, and a warm fireplace.
Relax by the pool surrounded by lounge chairs and a metal handrail.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
914 Dallas Street, Houston, TX, 77002
  • Toyota Center
    ‪7 min walk‬
  • Daikin Park
    ‪12 min walk‬
  • George R. Brown Convention Center
    ‪15 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪14 min drive‬

Room options

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area | LCD TV

Studio, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(69 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

LCD TV

Studio, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel with free breakfast, near Toyota Center
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites by Marriott Houston Dwntn/Convention Cntr. During your stay, you're just a quick walk from Houston Police Department Museum. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the location
  • 11 minutes by foot from Toyota Center and a 2-minute drive from Daikin Park
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 2112 square feet (196 square metres) and includes conference space. The business-friendly Springhill Suites by Marriott Houston Dwntn/Convention Cntr also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,112 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 59 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

FUJIHIKO

Stayed 1 night in Apr 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Big large rooms. Only issue we got charged for valet parking on our bill which we didn’t use but was quickly rectified by the front desk. Would stay here again.
Stayed 1 night in Apr 2025

2/10 Terrible

Pratheep

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uncomfortable experience overall. Rude staff. No hot water. The management was aware of this and they still didn't care to fix.
Stayed 1 night in Apr 2025

6/10 Okay

Urska

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The cleanliness wasn't as expected for a hotel of this brand
Stayed 1 night in Apr 2025

10/10 Excellent

EstraLita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A room with a view !

Brennan gave us a room with a view and a complimentary upgrade. The hotel was great with service !! We will definitely come back! Loved our stayv
Stayed 2 nights in Apr 2025

6/10 Okay

Tatsuki

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

8/10 Good

Bettina

Business traveller
Liked: Staff & service, room comfort
Shampoo dispenser was empty, toilet paper holder was loose.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nearly
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was nice except that there was no hot water. The water was luke warm at best. Made for an unenjoyable morning shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cameron

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in downtown entertainment area

Great downtown hotel, walking distance to entertainment and retail. Our suite was spacious, clean, and comfortable. Accessible bathroom had all modern accommodations.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for business trips
Stayed 2 nights in Mar 2025

2/10 Terrible

Juan

Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best. Better than all the rest.

It was amazing. Better than I expected. The staff and room were the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! The only problem were the people in the next room yelling and running around in the hall at 1 am!
Stayed 1 night in Feb 2025

8/10 Good

Delores

Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Feb 2025

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Parking
Stayed 1 night in Feb 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel Room

The hotel room was nice and clean. The staff were friendly. The only thing I would warn guests about is the bill. When we were checking out, I asked for a hard copy of the bill. They were charging us for Valet Service and a MasterCard fee. We did not use the Valet Service. It was promptly taken off when we told them, but how many times have they gotten away with that? Just check your final bill.
Stayed 1 night in Feb 2025

2/10 Terrible

Sarah

Disliked: Staff & service
I received a notice less than 12 hours before I was supposed to check in that they sent me an email that stated that they "could not accommodate my reservation" and placed me in a hotel over 15 minutes away from my convention. When I requested to speak to the agent, she said she had 'left the property and someone would follow up in the morning'. Which turned out to be false, when I called the front desk the person told me she was still there. Inexcusable.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Dec 2024