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Best Western River City Hotel

2.5 star property

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Photo gallery for Best Western River City Hotel

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Pillow-top beds, desk, laptop workspace, blackout curtains
Seasonal outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1305 Front Avenue SW, Decatur, AL, 35603
  • Wilson Morgan Park
    ‪6 min drive‬
  • Princess Theatre Center for the Performing Arts
    ‪6 min drive‬
  • Point Mallard Park
    ‪12 min drive‬
  • Huntsville, AL (HSV-Huntsville Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed) | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Sleep Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (458)
The price is €97
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Sleep Inn & Suites

About this property

Best Western River City Hotel

Hotel in Decatur with free breakfast and seasonal outdoor pool
This smoke-free hotel features a seasonal outdoor pool, a business centre and concierge services. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Limited housekeeping is available.
Best Western River City Hotel offers 60 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Decatur hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western River City Hotel. During your stay, you'll be within walking distance of River Oaks Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as pet-sitting services.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • Just a 3-minute drive from River Oaks Clinic and a few minutes from Wheeler Lake
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including pet-sitting services
Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served daily. The business-friendly Best Western River City Hotel also features a seasonal outdoor pool, concierge services, and laundry facilities. Free self parking is available.

This Decatur hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Couples/private dining

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western River City
Best Western River City Decatur
Best Western River City Hotel
Best Western River City Hotel Decatur
Best Western Decatur
Decatur Best Western
Best River City Hotel Decatur
Best Western River City Hotel Hotel
Best Western River City Hotel Decatur
Best Western River City Hotel Hotel Decatur

Best Western River City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 200 out of 471 reviews
Rating 8 - Good. 140 out of 471 reviews
Rating 6 - Okay. 59 out of 471 reviews
Rating 4 - Poor. 40 out of 471 reviews
Rating 2 - Terrible. 32 out of 471 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elvin

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Donald

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

Several things were of concern: (1) It would have been nice to know you're undergoing renovations before I booked (2) I reported an issue with my TV that was never fixed, despite them telling me they would come back or do it when I was away during the day. (3) took SEVERAL days for a simple fix of the sink, the stopper in the sink wouldn't come up. I asked a third time at around 8pm when the person at the desk wasn't there. I rang the bell as it said to and I got the most irritated stare as if I was disturbing them. (4) Several times I had to wait more than 10 minutes to get hot water.... In 2025!!! (6) this one could be just me, but I get holding off on towels, but the bed was only made ONCE for me the whole stay (6 days). If that's the norm, it's not good. How Best Western responds to this will determine if I ever stay there again. And I have to go to Decatur a lot to check up on family.
Stayed 6 nights in Jan 2025

10/10 Excellent

Spencer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

DIANNE, Fairhope

Stayed 1 night in Nov 2024

8/10 Good

Christie

Travelled with partner
Liked: Cleanliness, staff & service
It is nice to see they are remodeling - the staff is very friendly and accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will stay again!

I was supossed to stay 3 nights, but my trip got cut short due to a family emergency. The hotel was gracious and understanding about my situation. The 1 night I did stay, the room was clean, and roomy. The only complaint i have was the water pressure for the shower could be better. But the bathroom was spacious, and clean! Thank you again best western for a great stay! Definitely will stay there again when i visit Alabama again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rodelky, Dothan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The customer service was crap I ask for a to go breakfast never recieved it the 4 days I was there the Guy at the front desk when I asked about it he didn’t wanna be bothered then when I asked about getting some juice he turned off the machine and when in the back
Stayed 4 nights in Nov 2024

10/10 Excellent

Althia

Stayed 1 night in Nov 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

Mary Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The only real negative I would leave is the hot breakfast was not very good. Otherwise, great room for a layover on the way to the beach

6/10 Okay

Michael

Travelled with family
Liked: Staff & service

A place to sleep

Our stay was for a soccer tournament. Were able to check in at 1:00 p.m. Even though check-in time is 3:00 p.m. front desk clerks were very helpful. The hotel is currently being renovated so the back half of the hotel is partially dismantled for construction. That however did not affect our room stay. The room was okay. We didn't have any obvious issues with the cleanliness. However, one of the outlets in the bathroom did not work, but the manager offered to have it repaired or give us another room if we chose to do so. Overall, we just use the room to sleep so as long as that was okay and the room wasn't gross, it was okay. We'll probably try to find a little bit higher quality hotel next time, but would stay here again if need be
Stayed 1 night in Oct 2024

6/10 Okay

DiAnna

Disliked: Room comfort

Good price, okay room

Good price, good location. Cigarette/vape smoke in my face as I got out of my vehicle under the front door canopy, hotel under construction, mattress was not comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Dalton

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laurel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just stopped for the night on our way to Florida, talking with the front desk when checking out and she gave us a couple bottles of water, in case there wasn't any available. Such an amazing jester. Would definitely recommend! They are remodeling, but did not affect us at all
Stayed 1 night in Oct 2024

6/10 Okay

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The area was nice and the staff were kind & friendly. The bed was clean and the bathroom was clean. The room had some kind of jelly/lotion/gunk on the carpet when we got there and there was gunk on the curtains.
Stayed 1 night in Sep 2024

2/10 Terrible

Marianne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The sink supply lines were leaking in the little bar sink. Floor was soaking wet. That dripping kept me up half the night. Good thing my husband didn’t have his hearing aides in. Management said they were sorry. I almost fell from walking across the wet floor and then to the tile bathroom floor. Never again. When I asked for a partial repayment the front desk person just said she was sorry. If I fell from that or got sick because of the mold I’m sure was growing there I would’ve had the board of health close that place down. Just don’t make the same mistake I did. Stay away from this hotel!!! I’d of been better off sleeping in my car!!
Stayed 1 night in Sep 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is under construction so we had some issues related to that. The breakfast was quite good. I'm guessing once they are done the place will be a better place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Travelled with partner
Liked: Amenities
It’s a great price and very comfortable bed and pillows. Love the mini waffles at Breakfast.
Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendley
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeremiah

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

MONICA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

OLD AND RUN DOWN HOTEL

Hotel needs to be updated BAD!
Stayed 3 nights in Jul 2024