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Heritage House Inn on Cape Cod

2.5 star property

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Photo gallery for Heritage House Inn on Cape Cod

Exterior
Indoor pool
Exterior
Free daily continental breakfast
Basic Double Room | Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
540 Old Colony Rd, Hyannis, MA, 02601
  • Place, Main Street Hyannis
    ‪2 min walk‬
  • Place, John F. Kennedy Hyannis Museum
    ‪5 min walk‬
  • Place, Cape Cod Hospital
    ‪8 min walk‬
  • Airport, Hyannis, MA (HYA-Barnstable Municipal)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage House Inn on Cape Cod

Motel in Hyannis with free breakfast and indoor pool
This smoke-free motel features an indoor pool, free breakfast and free self-parking.
Heritage House Inn on Cape Cod offers 48 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the motel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Heritage House Inn on Cape Cod. During your stay, you're just a quick walk from Main Street Hyannis. Free breakfast, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Steps from Main Street Hyannis and Cape Cod Maritime Museum
Free breakfast is served daily. Self parking is free.

This Hyannis motel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heritage House Inn
Heritage House Inn on Cape Cod Motel
Heritage House Inn on Cape Cod Hyannis
Heritage House Inn on Cape Cod Motel Hyannis

Heritage House Inn on Cape Cod Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 34 out of 202 reviews
Rating 4 - Poor. 15 out of 202 reviews
Rating 2 - Terrible. 18 out of 202 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

kishore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Although this is a relatively new hotel, the rooms had a strong paint smell. Breakfast was served at a nearby Comfort Inn, but it was always crowded with very limited options. The indoor swimming pool was unbearable and appeared as though it hadn’t been cleaned in a long time.Overall, had a pleasant stay.
Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025

8/10 Good

Jordan

Travelled with family
Liked: Room comfort

Heritage House does the trick!

For 4 years running Heritage House has provided lodging for the family fishing trip! I do like the remodeled bathrooms and kitchenette added to the rooms. Also the ice machines are perfect for keeping our drinks and catch cold! If you're looking for Cape Cod views or immaculate rooms this isn't the place for you. However if you want a friendly staff and a good value this is the perfect place! A great central location in Hyannis, close to the harbor and downtown!
Stayed 2 nights in Aug 2025

6/10 Okay

Rayssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, which we appreciated. However, the TV didn’t work, and both the indoor and outdoor pools were uncomfortably cold—so much so that not only we, but several other families, chose not to use them. Overall, it felt like the hotel was just a decent place to sleep, but unfortunately not much more than that.
Stayed 1 night in Aug 2025

8/10 Good

Fuat

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and silent. Only breakfast is poor
Stayed 2 nights in Aug 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
front desk clerk was welcoming, efficient, and friendly, as was the housekeeper, a genuinely friendly and nice man. Your staff is excellent!
Stayed 1 night in Aug 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would def stay in this property again. It’s close to the harbor and restaurants and walkable to shopping plus has an indoor pool, lots of parking and very affordable.
Stayed 1 night in Aug 2025

10/10 Excellent

PIERLUIGI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the position and the service. It could be better put signals for the swim pool and the breakfast area. Thanks, staff qualified and kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

andre

Travelled with partner
For the price you have a nice experience. In the middle of cape cod, lots of malls. Water side is minutes away! Good service and breakfast was always different everyday.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Very disappointing

We travel a lot and have stayed in many budget hotels, but I have never left a review like this begore. As soon as you step into the hall the smell was overwhelming....mind you it was a disinfectant type smell, but the halls and rooms really reeked. The beds were hard as a rock. There was only 2 outlets to plug in chargers, etc. The furniture was in terrible condition...remnants of old stickers. Tons of scratches and lots of chipped paint. Looked like something you'd find on the side of the road. Windows and sills were dirty as well. Not happy to pay over $100 a night for such a rundown and smelly room.
Stayed 1 night in Aug 2025

8/10 Good

Racquel Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and accessible. There’s a lot of restaurants within 10-15 mins walk
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Iris L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 7 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Bed linen had blood stains, which should’ve been a red flag for what was to come. Got up at 3:10am to find bed bugs crawling all over mattress.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alma, Winthrop

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Amenities
Loved it!
Stayed 4 nights in Jul 2025

8/10 Good

Myra Riccil

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location! 10 minute walk to the island ferries & a variety of good restaurants within walking distance. Felt very safe & the staff was pleasant and polite. Great value for the price of the room. Our only issue was that the doors were sticky & difficult to open.
Stayed 4 nights in Aug 2025

4/10 Poor

meriem

Travelled with family
Disliked: Cleanliness, staff & service
We were told since the first day that the cleaning consists of : cleaning the bathroom, doing the beds and vacuuming the floor. Nothing was done but the beds. We complained three times and the first time was said to me that it wasn’t okay and they will notify the cleaning lady. But nothing was done that day either. The other complaints we were laughed at and not taken seriously. They were arrogant and didn’t want to do anything and would tell all the time the manager is not here but will be notified. They never notify their manager and I never received his call. They were gaslighting me and laughing at our faces and told me that they didn’t have the time for this. It was simply disgraceful. We will never go back there for the horrible customer service. I have never felt humiliated like this in a foreign country before.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience for the night and very conveniently located, I would book here again.
Stayed 1 night in Jul 2025