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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Property amenity
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2010 BONDSTEEL DR, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪13 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Jackson

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Jackson offers 103 accommodations with coffee/tea makers and a hairdryer. 55-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Jackson. During your stay, you'll be close to Jackson Crossing Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Jackson Crossing Mall and a few minutes from R.A. Greene Park
Courtyard by Marriott Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 840 square feet (78 square metres) and includes conference space. The business-friendly Courtyard by Marriott Jackson also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 for adults and USD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 840 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 20.00 for adults and USD 7.00 to 20.00 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jackson Hotel
Hotel Courtyard BY Marriott Jackson
Courtyard Marriott Jackson
Hotel Courtyard BY Marriott Jackson Jackson
Jackson Courtyard BY Marriott Jackson Hotel
Courtyard BY Marriott Jackson Jackson
Courtyard Marriott Hotel
Courtyard Marriott
Courtyard By Marriott Jackson
Courtyard by Marriott Jackson Property
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Property Jackson
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 250 reviews
Rating 8 - Good. 46 out of 250 reviews
Rating 6 - Okay. 15 out of 250 reviews
Rating 4 - Poor. 16 out of 250 reviews
Rating 2 - Terrible. 10 out of 250 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Justin

Travelled with family and small children
Liked: Cleanliness
Thank God it was only for 1 night. There was a local kids wrestling tournament we came in for. I got this Hotel for a nice hotel with a good pool for the kids. We get there get settled and were informed that the pools heater was broken and their hot tub jets were also broke as well... They never disclosed this and most definitely charged me full price. For a place thats almost 200 a night they should have things together or offer discount. The room was okay itself id say 7.5 out of 10, the staff was nice greeting wise but also made it seem that things break here a good amount of the time.
Stayed 1 night in Jan 2026

2/10 Terrible

Erica

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Immediate at check in we learned that the pool heater was broken. I noted that should be something listed online at booking (I had looked at the hotels website before booking on expedia) With not being able to get a refund we carried on. As expected the pool was freezing. There were only a few towels. We requested some from the front desk and the gave a few. The next morning we went back down to the freezing pool and SUPRISE no more towels were provided. Overall lack luster and not really given an apology.
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing very accommodating
Stayed 6 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025

4/10 Poor

Kimberly

Travelled with family
Liked: Amenities
I reserved a room with a queen bed with a hide a bed for 3 adults. When after checking in and given my room key i opened the door to one queen bed . No couch with a hide a bed . When it was reported to the front desk I was told the would have to give me a roll away bed . The motel was full. My granddaughter is 29 years old and is 5’9” . They brought the roll away in and it was ridiculously thin . They brought bedding which included pillow covers but no pillows . I am really disappointed in this service. I still had to pay for the room I reserved but didn’t get !! I will not not refer anyone to this motel.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was the best , friendly, kind and pleasant. Thank you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here. Staff are accommodating and the property is well maintained
Stayed 1 night in Nov 2025

10/10 Excellent

Moses

Stayed 1 night in Nov 2025

8/10 Good

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Marcus, Cleveland

Liked: Cleanliness, amenities, property conditions & facilities
Very clean establishment. Staff were all ever polite and respectful. I really don’t have much negative to say. This was my first time in Michigan, so they definitely made it a better experience. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana, Atizapan de Zaragoza

Liked: Cleanliness, staff & service, property conditions & facilities
All ok bar was ok
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Everything not good
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Clean room. Friendly front desk staff, Jordan.
Stayed 1 night in Oct 2025

10/10 Excellent

Kandace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, property conditions & facilities
$240 a night and I had to purchase coffee in the lobby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe, Livingston

Stayed 1 night in Aug 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jon-L

Stayed 1 night in Apr 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and a convienient location.
Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Stayed 1 night in Jun 2025

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