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Regency Hotel & Conference Center

2.5 star property

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Photo gallery for Regency Hotel & Conference Center

Lobby
Bar (on property)
Interior
Property grounds
Bar (on property)

Reviews

4.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
400 Greymont Street, Jackson, MS, 39202
  • Place, Mississippi Trade Mart
    ‪1 min walk‬
  • Place, Mississippi Coliseum
    ‪2 min walk‬
  • Place, Mississippi State Fairgrounds
    ‪6 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • 20 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Business Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Smoking

  • 28 sq m
  • 15 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Regency Hotel & Conference Center

Along with a bar/lounge, this hotel has a snack bar/deli and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Regency Hotel & Conference Center offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Jackson hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Regency Hotel & Conference Center. During your stay, you'll be connected to the convention centre and just a quick walk from Mississippi Trade Mart. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a business centre and 12 meeting rooms
  • Steps from Mississippi Trade Mart and Mississippi Coliseum
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 12 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. The business-friendly Regency Hotel & Conference Center also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM

Early check-in subject to availability

Early check-in fee: USD 10.00

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20.00 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per night
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Regency Hotel Jackson

Regency Jackson

Regency Hotel And Conference Center

Regency Hotel Jackson

Regency Hotel Conference Center

Regency & Conference Center

Regency Hotel Conference Center

Regency Hotel & Conference Center Hotel

Regency Hotel & Conference Center Jackson

Regency Hotel & Conference Center Hotel Jackson

Regency Hotel & Conference Center Reviews

Reviews

4.8
Rating 10 - Excellent. 28 out of 323 reviews
Rating 8 - Good. 44 out of 323 reviews
Rating 6 - Okay. 61 out of 323 reviews
Rating 4 - Poor. 57 out of 323 reviews
Rating 2 - Terrible. 133 out of 323 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jon Amund

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A worn down hotel. No smokedetectors. Low standard. But very friendly staff which made our stay :-)
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Lacee

Unsafe place

It was good up until my truck was broken into in the parking lot
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN

It was in a very very dangerous area. Police seen me in uniform and told this is not a great place to stay
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Demolition Motel

Nothing worked. Luckily we had two rooms and AC keep 2nd cool enough for us to rest before hitting the road. TV didn't even have power to it. Next day we were informed by a local that the building was to be demolished.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Randy

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay here

As soon as you walk in the lobby there is a smell. Outside looks old and run down. Stains on towels. Towels yellowed. Paint peeling. Bed seems older than i am, very uncomfortable.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing for a Regency.

The checkin staff was rude. The lobby was dirty and had torn plastic sheet at checkin counter i guess for covid precautions. Our view was a brick wall. You get what you pay for. Had a securitydepisit held for almost the amount of the room.
Stayed 1 night in May 2022
Verified

2/10 Terrible

Tommy

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible conditions

Room was extremely hot upon arrival, bathroom dirty,,,lobby had molded smell, carpets look filthy, condition of building horrible. Had we not already paid we would have left, I’m sure they would NOT have given a refund. Lady at front seat at checkin you could barely understand her words.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oldie but goodie

We just needed a room in our budget for showers and sleep while in town for a comic convention. This hotel fit the need. It’s a little run down but was still good. Every hotel worker we met were friendly and very nice. Room was a good sized room. Clean and quiet. No breakfast but the canteen behind the counter was well stocked. The only thing we ran into was the electrical sockets in the room wouldn’t hold anything plugged into them(phone/Switch chargers)and the bathroom door catch was broke so the door wouldn’t shut all the way. All in all, if we’re in town for the comic con next year, we’d stay here again.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Sean

Liked: Staff & service, amenities, property conditions & facilities
The customer service was great but my room smelled like cigarettes. It was a non-smoking room. Plus, there were dead bugs in the bathroom
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Cynthia

Disliked: Amenities, property conditions & facilities
Very dirty looking very run down. Sign at front desk saying don’t bring guns kind of says it all. Hairdryer had black hairs hanging from it tub look dirty horrible place
Stayed 1 night in Apr 2022
Verified

4/10 Poor

KAssandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Polite front desk staff but have mercy the room was filthy, spit on the sink, bad smell, hair everywhere, moldy shower curtain
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

This hotel is a little dated but very clean. Hotel staff was great! It is located directly across rose from the Coliseum.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
All the towels had dark spots on them as if people had been cleaning their shoes with them. This was still the case even after asking for more towels. The towels were very aged. There were many transcients walking around and entering the.hotel.
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel due to the convenient location from the Coliseum and found that the location was the only thing good about the place. Beyond terrible experience from start to finish. From rude staff to dirty room to WiFi not working, we will NEVER book this property again. Not to mention the entire place smells and you can legit buy condoms at the front desk. GROSS!
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Chantel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more like an hourly motel. Not safe! They sell condoms at the counter!
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE & SCARY not like pics at all!!

HORRIBLE. Your pictures need updating!! First room had stain on sheets.second room alittle better but we went to store and bought sheets to sleep on. Back security door was busted so anybody could’ve walked in. This was the worst night. We were so close in leaving but didn’t have anywhere to go. New to city. It was horrible and scary!!!
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Becky

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not very clean. The towels, wash clothes and sheets were clean but we’re not white. They needed to be bleached. The side entrance doors were always left open. Anyone could walk in at any time. There were thousands of people in the area because of the state fair across the street.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold everywhere in room. Really gross
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

SheQuita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT ENTER

HORRIBLE!!!... Booked In Advanced Check In Was For 3 Had To Wait Til 7:45 Before My Room Was Ready...Room Was Horrible... No Remote For My Box Out Dated TV ..Microwave Had No Nobs Needed Plies To Turn... Bed Was Stained And Had Crumbs On It Chairs Where Stained ...Pool Was Green And Nasty Half Drained And That Was The Sight Of My Window View ... Full Of Flies , Stinky and Hot... NOTHING Like On Line ... NOTHING Like ...I Have NEVER Encounter Any Like This In My Life ... Got A Refund And My Kids And I Had To Slept In My Car Until A Room Was Available Elsewhere Which Happened To Be Holiday Express Inn Up The Street...
Stayed 5 nights in Sep 2021
Verified

8/10 Good

Freda

Liked: Staff & service

Not what it seems

The hotel could be nice if they did some upkeep maintenance to the place...the front desk lady was really nice...i had two rooms because we evacuated my sister and our familes...my sis saw a few lil critters in her bathroom that she had to kill never had anyone come to the room to clean we just replaced towels an threw out trash they didnt have a pool or gym or no one to clean the common areas of the hotel its an old hotel but just because its old doesnt mean it has to look that way our toilet made a funny noise when we flushed it was really loud..i feel with a lil upkeep it could be nice an they need to get someone to keep tgat hallways an lobby clean and sanitized..i feel like they didny want to have the pool open cuz they dont want to pay for the upkeep of keeping it clean dont feel it had anything to do with covid other hotels in the area pool was open
Stayed 4 nights in Aug 2021
Verified

4/10 Poor

Anna

Disliked: Cleanliness, property conditions & facilities
Took 30 -45 min to check-in because only 1 person at desk and line existed. Smelled of smoke and stale air. While in line overhead someone cautioning women not to walk around alone at night. Later some guy was loitering near entry door and being told to leave and not bother guests. He was said to be a crackhead and trying to sell drugs. In our non-smoking room it smelled of smoke remnants, the refrigerator had frozen water bottles, ice, and other items within it, the system did not work properly in keeping items cold although freezer had sections that kept things frozen. Towels were very thin, shower was dirty and sheets had a lot of wrinkles and dust items - as if they had not been changed from previous guest. Bad experience overall. :(
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Robby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never made it to the actual desk . Did not stay! Left due to not feeling safe. Witnessed drug deal in parking lot and prostitutes on sidewalk before we even went inside. Do not stay here! Dangerous neighborhood! No security on Property !
Stayed 1 night in Sep 2021
Verified

8/10 Good

Jimmie DeNise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Sep 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid at all cost

I don't even want to list all the things that were wrong with this hotel. It should be a motel not a hotel. This property needs an extreme update of everything from the exterior to definitely the interior. The staff was nice but overall I WOULD NOT recommend staying here.
Stayed 2 nights in Sep 2021
Verified

2/10 Terrible

David

Disliked: Property conditions & facilities
Received confirmation but was told the hotel overbooked forcing us to continue driving.
Stayed 1 night in Aug 2021

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