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Comfort Suites West Jacksonville

Property class: 2.5

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Photo gallery for Comfort Suites West Jacksonville

A hotel with a modern design, featuring a prominent logo and multiple balconies.
A modern hotel room with a bed, a sofa, a small table, and a window.
A hotel lobby with a reception desk, seating area with yellow and blue sofas, and a large window.
A modern dining area with tables and chairs, a kitchen area, and a flat-screen TV mounted on the wall.
An indoor swimming pool with a tiled floor, a metal pool ladder, and a blue lounge chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪4 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪6 min drive‬
  • Place, Normandy Mall Shopping Center
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a blue accent wall, and a wooden floor.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A modern hotel room with a bed, a sofa, a small table, and a window.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a bed, a sofa, a round wooden table, and a window with blinds.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a sofa, two beds, a small table, and a desk.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern bathroom with a white sink, mirror, and toilet.

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A bathroom with a toilet, sink, and mirror.

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a lamp, and a wall-mounted shelf.

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk, a television, a chair, and a small seating area.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables with lamps, a nightstand with a drawer, and a wall-mounted mirror.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Tru by Hilton Jacksonville West I 295
Northwest
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 293 reviews
The price is €112
includes taxes & fees
13 Sept - 14 Sept
Tru by Hilton Jacksonville West I 295

About this property

Comfort Suites West Jacksonville

This smoke-free hotel features an outdoor pool, a 24-hour health club and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites West Jacksonville offers 64 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
During your stay at Comfort Suites West Jacksonville, you'll be close to Jacksonville-Baldwin Rail Trail. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a gift shop
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from VyStar Veterans Memorial Arena and 15 minutes from Jacksonville Naval Air Station
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites West Jacksonville offers its guests an outdoor pool and a 24-hour health club. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites West Jacksonville. Limited free parking is available on a first-come, first-served basis.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville Jacksonville
Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 233 out of 617 reviews
Rating 8 - Good. 161 out of 617 reviews
Rating 6 - Okay. 105 out of 617 reviews
Rating 4 - Poor. 68 out of 617 reviews
Rating 2 - Terrible. 50 out of 617 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shenise

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and the parking upfront was great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel and clean, just old bones. Good value for the money. Worth the stay if that is what you are looking for.
Stayed 1 night in May 2026
Verified review

8/10 Good

MARIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Good rates
Stayed 2 nights in May 2026
Verified review

8/10 Good

Pam

Liked: Cleanliness, staff & service
Nice room, mediocre breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. The free breakfast was very good. I rented the room for the pool. My kids were not able to use the pool. Over all tho nice property
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

william

Location was good, close to interstate. Thought price was more than property offered and pet fee was way too much !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dianonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and updates done to the property
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service
Customers service was e excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff checking I. And checking out were incredible kind. The breakfast needed to to be fresher, only had apples for fruit , the juice was watered down. The cereal Was stale. Very poor choice of selection. The room was beet very comfy and clean. Thank you Victoria
Stayed 1 night in May 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff beautiful rooms
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

DeAviyon

Disliked: Property conditions & facilities
The stay is uncomfortable for more than a day. The hallways and elevator needs serious upgrades and cleaning. The wash clothes and towels had hair all in them and very thin. The bathroom floor boards were disgusting. This was a last minute stay but will not return.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

John

Disliked: Staff & service
The property holds $100 as security and made sure we knew how hard it was to get back. We asked for them to inspect the room on checkout and they would not. I took pictures and going thru Expedia to get money back.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness
The room had roaches. The water on the first day in the shower was NOT hot. Only when my wife took her shower the second day did she get warm water. She will not return to this property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

MALCOLM

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kind staff, comfortable accommodations
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

carlos

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
the place was not upkept. dirty floors and elevators. staff not he friendliest. areas needed repair.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Barbara

Liked: Property conditions & facilities
I had a good experience staying at La Quinta. I would stay there again.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Philip

Liked: Cleanliness
Reception was outstanding. Clean room, clean bathroom, spacious. My only complaint was the lack of soundproofing in the walls. My room was right next to the gym and had to use soft ear plugs to get a decent few hours of sleep.
Stayed 2 nights in Feb 2026