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Extended Stay America - Jacksonville - Salisbury R

2.5 star property

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Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

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4693 Salisbury Rd, Jacksonville, FL, 32256
  • Place, Saint Vincent's Medical Center Southside
    ‪8 min walk‬
  • Place, Dog Wood Park of Jacksonville
    ‪17 min walk‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪36 min drive‬

Room options

Deluxe Studio, 1 Queen Bed, Non Smoking, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 2 Double Beds, Non Smoking, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Superior Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Superior Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America - Jacksonville - Salisbury R

Conference space, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America - Jacksonville - Salisbury R offers 100 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America - Jacksonville - Salisbury R. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, conference space and laundry facilities
  • 6 minutes by car from St. Johns Town Center and 13 minutes from Mayo Clinic Florida
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America - Jacksonville - Salisbury R, you'll find barbecue grills, a vending machine, and an arcade/games room. Public spaces have free WiFi. Extended Stay America - Jacksonville - Salisbury R also features a picnic area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Jacksonville hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 100 per week
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 25 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Rd-Southpoint Hotel Jacksonville-Salisbury
Extended Stay America Suites Jacksonville Salisbury Rd
Extended Stay America Jacksonville Salisbury Rd Southpoint

Extended Stay America - Jacksonville - Salisbury R Reviews

Reviews

5.4
Rating 10 - Excellent. 196 out of 1000 reviews
Rating 8 - Good. 124 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 183 out of 1000 reviews
Rating 2 - Terrible. 329 out of 1000 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kadeen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The whole place needs to be renovated. Several of the rooms were missing different things. The first room that they gave us was missing the TV the couch the table there is no doors on the cabinets. There was barely any water pressure.
Stayed 3 nights in Jan 2026

2/10 Terrible

Alana

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not like picture one tiny bed not big enough for 4 people to sleep in. Horrible manager and staff
Stayed 1 night in Dec 2025

6/10 Okay

Hernan Dario

Stayed 2 nights in Dec 2025

2/10 Terrible

darlin

Disliked: Cleanliness
I needed to get out of the room. The sheets were full of blood and roaches.
Stayed 1 night in Dec 2025

2/10 Terrible

Sridhar

Stayed 1 night in Dec 2025

4/10 Poor

Funke

The room felt ne
Stayed 2 nights in Dec 2025

6/10 Okay

George

Travelled with family
update bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen B

Stayed 1 night in Dec 2025

4/10 Poor

Qiu, Hollywood

Stayed 2 nights in Oct 2025

10/10 Excellent

Arturo

Stayed 7 nights in Nov 2025

4/10 Poor

Karina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I need to start by stating the staff was wonderful!. The negatives are nothing to do with staff: the entire building smells, dirty/old/mildew. The rooms need major upgrades, my window view was trash and broken fences and a covered pool. The bedroom area has no light, night stands look to have been removed. 2 small pillows on the bed. 1 trash can only in the bathroom when this place has a kitchenette. The kitchen drawers missing, the bathroom pocket door to the bathroom was hard to move. The bathroom sink and shower clogged at every use. Patch work all over without touch up paint. The sheets had an off odor, we brought ours from the car and used it on top. The place is in a prime location, the staff is great and friendly. The problem is the lack of money going into maintenance for this building. We are huge fans of extended stays and this location was awesome but the room was really a nightmare. I hope the owner will put some tlc into the place and it will be a better place.
Stayed 3 nights in Nov 2025

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
The manager pushed her way into the room exclaimed that we were smoking in the room and told us we had to leave immediately call the cops. I had just gotten out of the hospital 3 days ago. I have one arm and can barely stand. I've been walking all the way outside and 100 ft away from the door to smoke so why would I have done that if I were smoking in the room? I would have just smoked in the room at that point. This lady is a scam artist. There was not even a couch in the room. We've already paid for the night for our second night and now are being forced to leave. My wife is at work with my car and all of our stuff in the room with me and I had to figure out a way to get it all out and another place to stay and somewhere to go with my belongings. Little lady is a two-faced scam artist that works at the desk year. Do not go here
Stayed 1 night in Nov 2025

2/10 Terrible

Kathy-April

Disliked: Cleanliness, property conditions & facilities
No AC/HEAT, Temperature outside is 32° no lighting, NONE, Im positive I've NEVER stated in a crappier motel, extended stay, this place truly sucks and we are FREEZING, its hard to sleep/rest when the temp is 32°, if i come down with the flu, someone will be in trouble.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here has been wonderful. I’m a little confused on some charges I have but overall the stay has been great I really don’t have any complaints. I think they could use some updates done in the rooms and around the building because it is a little outdated here but it’s still livable. The staff are the absolute best here!!! Everyone I have encountered here has been so nice so helpful just completely amazing. I would definitely recommend staying here and I will be staying here again when needed
Stayed 3 nights in Oct 2025

2/10 Terrible

Antonice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The manager was honest but I never would've imagined how bad it was, broken toilet and unfortunately BUGS!
Stayed 1 night in Sep 2025

4/10 Poor

Diego

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older room is smelled a cigarette
Stayed 2 nights in Oct 2025

4/10 Poor

Morgan

Disliked: Staff & service, property conditions & facilities

Poor service

The first problem was that even though I extended my stay on hotels.com and talked to the front desk about it, they still kicked me out of my room and told me my stuff was there illegally only to let me check back into the same room a few hours later. I had to leave work to come back and get my stuff. Then they cancelled my key card a day early because they were mistaken about my check out date. Also, the tub dripped constantly and the last day I was there, it wouldn’t turn on to the shower at all.
Stayed 3 nights in Sep 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Lobby staff was rude and very unclear with everything
Stayed 2 nights in Aug 2025

8/10 Good

Bruce

Liked: Cleanliness, room comfort

Jax overnight

Good value for money, excellent staff, clean rooms. WiFi in and out a bit but generally ok.
Stayed 1 night in Aug 2025

4/10 Poor

Tyreek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ami

Stayed 1 night in Jul 2025

10/10 Excellent

Jasen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jahasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay! Very clean, comfortable, and safe!
Stayed 2 nights in Jul 2025

2/10 Terrible

Javier

Disliked: Cleanliness, property conditions & facilities
It wasn't so bad.People were pretty nice, but the place really does need an upgrade.And the lastay in that I was really does.Name abraham and cleanness
Stayed 4 nights in Jul 2025