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Holiday Inn Express Jacksonville South Bartram Prk by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Jacksonville South Bartram Prk by IHG

Interior entrance
Meeting facility
Terrace/patio
Lobby sitting area
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

View in a map
13934 VILLAGE LAKE CIRCLE, Jacksonville, FL, 32258
  • Place, Baptist Medical Center South
    ‪18 min walk‬
  • Place, St. Johns Town Center
    ‪11 min drive‬
  • Place, Mayo Clinic Florida
    ‪17 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, soundproofing

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(138 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

10.0 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Jacksonville South Bartram Prk by IHG

Hotel in Jacksonville with free breakfast and 24-hour business centre
This smoke-free hotel features an outdoor pool, a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and a garden. Housekeeping is available on request.
Holiday Inn Express Jacksonville South Bartram Prk by IHG offers 90 air-conditioned accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
The free breakfast at Holiday Inn Express Jacksonville South Bartram Prk by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Baptist Medical Center South. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Baptist Medical Center South and a few minutes from Genovar Park
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 3 meeting rooms. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Holiday Inn Express Jacksonville South Bartram Prk by IHG. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes South Bartram PRK
Holiday Inn Express Jacksonville South Bartram Prk
Holiday Inn Express Jacksonville South Bartram Prk by IHG Hotel
Holiday Inn Express Jacksonville South Bartram Prk an IHG Hotel

Reviews

Holiday Inn Express Jacksonville South Bartram Prk by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 867 out of 1133 reviews
Rating 8 - Good. 162 out of 1133 reviews
Rating 6 - Okay. 50 out of 1133 reviews
Rating 4 - Poor. 21 out of 1133 reviews
Rating 2 - Terrible. 33 out of 1133 reviews

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Destiny

Travelled with family and small children
Liked: Amenities
I had a wonderful stay at this hotel in Florida! The room was clean, spacious, and comfortable, with a mini fridge that made it convenient to store our food and drinks. Breakfast was always fresh and delicious, which was a great way to start the day. One day we went out, and when we returned, the room was spotless with the bed made and fresh linens—it felt so welcoming. Room service was also excellent, always quick and attentive to our requests. Overall, I truly enjoyed my stay here and would definitely recommend this hotel to anyone visiting the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the place and the free breakfast was delicious
Stayed 2 nights in Aug 2025

10/10 Excellent

olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Marshall

Stayed 1 night in Aug 2025

10/10 Excellent

Marshall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable rooms. Great breakfast included. The staff is very courteous and helpful with questions. I stayed there in Jacksonville on my way down to Fort Myers and then stayed again coming back. This will be my go to hotel.
Stayed 1 night in Aug 2025

8/10 Good

Yamile

Stayed 2 nights in Aug 2025

2/10 Terrible

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Abandoned Ship?

My flights were severely delayed causing me to have to divert to Orlando and then drive another 2 hours to this hotel in Jacksonville. I arrived at 3:30 a.m. as a result and when I got there I couldn’t find a soul to get me checked in. I searched everywhere, called the front desk many times, but nothing. Finally after 25 minutes the front desk person walked through the lobby doors and apologized as she had just given a co-worker a ride home. So… she abandoned the property with no one else there for how long? At least 30 minutes since I had been there for 25. So unbelievably negligent and absolutely frustrating when all I wanted to do was get to sleep as quickly as I could. No clue why anyone would think leaving a hotel with hundreds of guests completely unattended was a good idea but it happened here and made for a rough ending to a really long day!
Stayed 1 night in Aug 2025

10/10 Excellent

Lila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seems clean, new and fresh. Breakfast displayed nicely and a nice variety. Rooms and bathrooms are clean and updated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat. Great facilities. Super friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

I live full time on the road either in an RV or hotel. This locations staff at check in was first rate, very personable and professional. The room as clean, new and very spacious. They also have a good breakfast for this price point.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful
Stayed 16 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Front desk was very welcoming and kind!! Room was perfect and clean!
Stayed 3 nights in Aug 2025

2/10 Terrible

henry

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't stay
Stayed 2 nights in Aug 2025

2/10 Terrible

Altug

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Experienced cleaning issues with all the 3 rooms that we went and checked consecutively, so we cancelled our stay and found a room at the next door.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Lou, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cleanliness and the comfortable furniture were exceptional.
Stayed 1 night in Aug 2025

2/10 Terrible

Dan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Got to my room 211 smell was so bad we asked to change room. We had paid extra for a suite. Non left. I asked if we would get a credit. Was told not possible. Ok get to new room 301 still smell bad and it has an arm chair with a 12 inch radius stain on it. This is the dirtiest hotel and the smell in both these rooms are not in any condition to enjoy a good night sleep.
Stayed 1 night in Aug 2025

8/10 Good

Steven, Port Orange

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great except that none of the usb charging ports in our room worked. Staff was nice and helped charge my phone the next morning. Hopefully they get them fixed.
Stayed 1 night in Jul 2025

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