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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

A hotel entrance with a covered walkway, palm trees, and a clear sign indicating a handicap-accessible entrance.
A modern reception area with a reception desk, seating area, and a view of the outdoor space.
An outdoor seating area with tables and chairs, a stone wall, and a large window overlooking a parking area.
A coastal cityscape with a long beach, a large hotel with a curved facade, and a clear sky.
A modern dining area with wooden tables and red chairs, a coffee station, and a seating area with a blue accent wall.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • Place, Topgolf
    ‪3 min walk‬
  • Place, St. Johns Town Center
    ‪14 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and artwork on the walls.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(99 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, desk, chair, TV, and artwork on the walls.

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

A hotel room with a bed, desk, chair, TV, and artwork on the walls.

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(86 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window with a view.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

A hotel room with a bed, a blue sofa, a wooden coffee table, a green chair, and a painting on the wall.

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a blue sofa, a desk, and a lamp.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a blue sofa, a wooden coffee table, a green chair, and a painting on the wall.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Jacksonville - Town Center by IHG gets good marks from our customers. During your stay, you're just a quick walk from Topgolf. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from St. Johns Town Center and a few minutes from University of North Florida
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Jacksonville - Town Center by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (76 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1000 reviews
Rating 8 - Good. 121 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service
Great place to stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay for a family wedding.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff, yummy breakfast & close shopping.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice rooms, great breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest hotel in Jacksonville Florida. All of the staff are amazing!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean, comfy, and the staff is beyond courteous and friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing !!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jannette

Liked: Staff & service
Breakfast was good, parking felt safe, staff friendly, attentive and very helpful. I will stay there again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Really really great place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent customer service and very friendly, parking is terrific. Just a really great stay and will definitely be back.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Barr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanliness , property , staff was amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cincy

Liked: Cleanliness, amenities, property conditions & facilities
Very caring staff check in was a breeze and good coffee and breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was amazing. The staff was amazing. Breakfast was amazing. Parking was amazing. This is one of our favorite hotels to visit when my husband and I take a getaway to enjoy each other.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nima

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Karen

Staff are super friendly and helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to everything
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel had no issues at all, will return!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, great location and the breakfast was phenomenal!! Highly recommend!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Clean and updated.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

madduri

Liked: Cleanliness, property conditions & facilities
It’s a great place to stay for families. The management, the front desk the service everything is excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here when we come down from Va
Stayed 3 nights in Aug 2025