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JAX Airport Hotel

2.0 star property

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Photo gallery for JAX Airport Hotel

Lobby
Reception
Desk, blackout curtains, free WiFi, bed sheets
Free daily continental breakfast
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1181 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for King Room - 1 King Bed, Non-Smoking, Accessible

Desk, blackout curtains, free WiFi, bed sheets

King Room - 1 King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room - 2 Double Beds, Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Double Room - 2 Double Beds, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for King Room - 1 King Bed, Smoking

Desk, blackout curtains, free WiFi, bed sheets

King Room - 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Room - 1 King Bed, Smoking, Accessible

Desk, blackout curtains, free WiFi, bed sheets

King Room - 1 King Bed, Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for King Room - 1 King Bed, Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

King Room - 1 King Bed, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room - 2 Double Beds, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Double Room - 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

JAX Airport Hotel

Pet-friendly hotel connected to a shopping centre in Jacksonville with free breakfast
Along with coffee/tea in a common area, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a vending machine.
JAX Airport Hotel offers 62 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. 25-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a rainfall showerhead and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

With your stay at JAX Airport Hotel, you'll be connected to a shopping centre and within walking distance of River City Market Place. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly JAX Airport Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 2 per night)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD25.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jaxport Inn
Jaxport Inn Jacksonville
Econo Lodge Jacksonville Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Jacksonville
JAX Airport Hotel Hotel Jacksonville

JAX Airport Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 137 out of 469 reviews
Rating 8 - Good. 116 out of 469 reviews
Rating 6 - Okay. 83 out of 469 reviews
Rating 4 - Poor. 51 out of 469 reviews
Rating 2 - Terrible. 82 out of 469 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

6/10 Okay

Andre

Property was close to the airport which was a plus there are a lot of dining facilities and a convenience store within a few minutes walk. I just needed someplace to stay for the night and this was okay.
Stayed 1 night in Mar 2025

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good choice
Stayed 4 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was terrible. We checked in at midnight. I was given a keycard. She wrote room 229 on the card so that’s where we went. The room had very heavy chemical smell. You could taste it. If it wasn’t midnight I would have asked for a different room. When I got into the shower there were black pubes all in the shower. There was blood smeared on the walls and boogers on the walls. We were so disgusted. We slept fully clothed afraid of what was on the sheets. We decided to stay elsewhere for the next 2 days. We kept the reservation it was a package deal. Our flight was at 6am and the place is located by the airport. When we showed up on Sunday and went to our room it was torn apart they were doing construction in there. I went to the manager and he told me I was in room 211. I showed him the key card with the ladies writing on a sticky note. He laughed and said oh no it’s 211. He proceeded to pull off the sticky note write 211 on a new one and handed me back the key card. I realized later he never ran the card through a machine or anything to re key it. Very scary that all the keycards open every door. At rm 211 I used the keycard and the door unlocked. I opened it someone was LIVING in there. It was FULL of stuff. The manager had no idea that room was already taken. We went to another hotel. The manager called me and argued with me about the situation. He told me I can’t tell Expedia about the awful experience. This place should be shut down. DON’T STAY HERE
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

4/10 Poor

Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities
Non-smoking room smelled of cigarette smoke. Card key could not be programmed. Staff had to let me in. Was fixed later, but couldn't come/go until they could get staff to fix it. Bathroom door locked, that i could not get in to use toilet in middle of night. It had an external door knob requiring a key anddoor stopper on wall (to protect wall) pushed button in and locked door
Stayed 1 night in Mar 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
Staff had to switch our room due to our door not locking properly.
Stayed 1 night in Mar 2025

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. This is a motel, roaches walking around breakfast table and area.
Stayed 1 night in Feb 2025

4/10 Poor

Kaci

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Cheap

Rude staff who didnt speak or interact much. No breakfast available as stated
Stayed 1 night in Mar 2025

2/10 Terrible

Danette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst motel ever

The lady that was working the counter led and said we stayed over a hr and she was not going to refund us. She then told us we paid the third party so there's nothing they can do for us. The pictures don't match the hotel. They are acting up scale and really is a whole in the wall economy hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

6/10 Okay

Becky

Travelled with family and small children
Handle in shower came off. Could see big gap in door. Bathroom door wouldn't shut. Beds hard as a rock
Stayed 1 night in Feb 2025

10/10 Excellent

Jhan

Liked: Cleanliness, property conditions & facilities

Not returning

Clean room. Ac/heat not functioning, poor bedding, loud fan in bathroom. Skimpy breakfast, bad coffee
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was roaches in the bathroomand the bed was the worst bed i have ever slept in.
Stayed 1 night in Feb 2025

4/10 Poor

Robert

Stayed 1 night in Feb 2025

8/10 Good

Marianne

Liked: Staff & service
Disliked: Room comfort

Lots of Workers

There was a lot of noise - and not because it was by the airport. Men chatted outside our room. Cars making noise at 6 AM . People yelling late into the night.
Stayed 1 night in Feb 2025

2/10 Terrible

Vernon

Disliked: Amenities, property conditions & facilities
Tricked us
Stayed 2 nights in Feb 2025

6/10 Okay

Nancy

Liked: Cleanliness
Our room had been refurbished with new bathroom and floors. Reception area was sketchy. The breakfast was poor but Denny’s is a 5 minute walk awsy
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Regina

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Amy

Liked: Cleanliness
Stayed 1 night in Feb 2025

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