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SureStay by Best Western Jacksonville Airport

2.0 star property

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Photo gallery for SureStay by Best Western Jacksonville Airport

1 bedroom, desk, blackout curtains, free WiFi
Lobby
Restaurant
Rainfall showerhead, free toiletries, towels
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1181 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, Mayport Naval Station
    ‪34 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Double Beds Smoking Room Microwave And Refrigerator Work Desk Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

2 Double Beds Smoking Room Pet Friendly Room Work Desk Microwave Fridge Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
WoodSpring Suites Jacksonville Baymeadows
Jacksonville
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 458 reviews
The price is €107
includes taxes & fees
1 Aug - 2 Aug
WoodSpring Suites Jacksonville Baymeadows

About this property

SureStay by Best Western Jacksonville Airport

Along with coffee/tea in a common area, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a TV in a common area and a vending machine.
SureStay by Best Western Jacksonville Airport offers 62 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. 25-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a rainfall showerhead and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

With your stay at SureStay by Best Western Jacksonville Airport, you'll be connected to a shopping centre and within walking distance of River City Market Place. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Just a 2-minute drive from River City Market Place and a few minutes from UF Health North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly SureStay by Best Western Jacksonville Airport also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 2 per night)
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD25.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
SureStay by Best Western Jacksonville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jaxport Inn
Jaxport Inn Jacksonville
Econo Lodge Jacksonville Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Jacksonville
JAX Airport Hotel Hotel Jacksonville

SureStay by Best Western Jacksonville Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 275 reviews
Rating 8 - Good. 57 out of 275 reviews
Rating 6 - Okay. 33 out of 275 reviews
Rating 4 - Poor. 27 out of 275 reviews
Rating 2 - Terrible. 50 out of 275 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff making up the very clean rooms - please thank them and tip them when you check out.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room which was very clean and the bed was comfortable. I will definitely stay here again when I fly out of JAX in the early morning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hezakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was great
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, close to the highway and airport.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Bryan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cheap place You get what you pay fot
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, staff was awesome, spacious room
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Elise

Liked: Staff & service
Disliked: Amenities
A little run down and kind of sketchy for a family
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean but dated. Breakfast was very limited and not acceptable so we left without eating. I believe there was only 1 table with chairs.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed Bugs
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Bed was great and Continental Breakfast was good.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfy. The shower pressure was great!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Wendy

Disliked: Amenities, property conditions & facilities
The room itself was fine but the location and site were kind of sketchy. The beds were comfortable and the room was spacious. The "breakfast" wasn't worth getting. I was nervous staying there and wouldn't return.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dorianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Very friendly staff. Would definitely stay there again
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Keonna

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking fine room terrible
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

John

Disliked: Cleanliness, amenities
big gap in door frame (room 209). Smelled a bit like it was used by smokers at some time.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Miles

Liked: Cleanliness, amenities, property conditions & facilities
Was an okay stay with a pet. Since the room door faced outside there was a lot of noise/activity right outside late into the night. People were coming in and out of cars and talking outside pretty much all night long. Brought a white noise machine for the overnight to help distract my dog.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Yadira

Liked: Cleanliness, staff & service, amenities
Staff was welcoming and attentive. Room was CLEAN! We did not take advantage of breakfast due to work schedule. Only thing negative about our stay was the loud banging noise from the air unit. We did not want to bother about it, as it was just a weekend stay. Bed and pillows were comfy as well. Fridge works great! We look forward to future visits.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Bkkk

Liked: Staff & service
Hotel was ok. Room was nice but had leftover towels and soap wrappers from previous guest
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't as clean as I would have liked and the area was not the safest
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Diamante

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst experience I've ever had. First of all, we were told there was a 24/7 airport shuttle and then when we got there they said it stopped at 1pm.
Stayed 1 night in Mar 2026

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