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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
Property entrance
Outdoor pool
Lobby lounge
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪22 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Terrace/patio

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
3.9 out of 5, Good, 1,731 reviews
The price is €68
includes taxes & fees
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About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel with free parking, in the vicinity of St. Johns Town Center
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

During your stay at Candlewood Suites Jacksonville Southpoint by IHG, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from St. Johns Town Center and 9 minutes from The Avenues
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville Southpoint by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. The business-friendly Candlewood Suites Jacksonville Southpoint by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free. A complete renovation of Candlewood Suites Jacksonville Southpoint by IHG was completed in April 2025.

Smoking is allowed in designated areas at this Jacksonville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 185 reviews
Rating 8 - Good. 30 out of 185 reviews
Rating 6 - Okay. 9 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 14 out of 185 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia F., jacksonville

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
love it here very convenient and the staff is so nice and accommodating
Stayed 2 nights in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newy remodeled . It had a cute kitchenette if you want to cook.
Stayed 1 night in Jun 2025

10/10 Excellent

Lazeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I was allowed to check in early. The rooms were very clean and well-appointed. I slept well and had a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was very clean, our room was very spacious and loved the amenities including laundry and the kitchenette and the extra sitting room space. Would definitely stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Stayed 2 nights in Jun 2025

10/10 Excellent

alisa

Stayed 4 nights in May 2025

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in May 2025

10/10 Excellent

Loretta

The room was clean and the property was as well the pool needs
Stayed 2 nights in May 2025

8/10 Good

Nathan

Stayed 1 night in May 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smelled in the elevator (a combo of pee and febreze) and the room smelled like sewer gas
Stayed 2 nights in May 2025

10/10 Excellent

Marcia F.

Liked: Cleanliness, amenities, property conditions & facilities
the staff is very accommodating the hotel rooms are completely remodeled and modernized. 10/10 would definitely stay again
Stayed 10 nights in May 2025

2/10 Terrible

Anne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

alisa

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in May 2025

2/10 Terrible

Anthony E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check in found roaches in first room, bed broke in second room. The smell of sewage in our room. Dirty floors and trash in hallways. The lobby floors seemed to never be a priority, because they never mopped them, for as much I could see. I loved the location but hated my choice in hotels.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Very clean room and spacious room and friendly staff.
Stayed 3 nights in May 2025

8/10 Good

Constantino

Stayed 1 night in Apr 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

alisa

Stayed 3 nights in May 2025

10/10 Excellent

Robin

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing people and very clean
Stayed 1 night in May 2025

10/10 Excellent

Nettie

Liked: Cleanliness, amenities, property conditions & facilities
Great location & very clean
Stayed 1 night in May 2025

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was one of the nicest places I’ve stayed at. The only issue was the water pressure in the shower.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues

Stayed 2 nights with my husband and 2 kids, loved the open room suite, everything worked properly, pool was nice
Stayed 2 nights in May 2025

10/10 Excellent

Stacy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great price. Would stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The fully stocked kitchen was a nice surprise. Literally forks, knives, and even cups!
Stayed 7 nights in May 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay
Stayed 1 night in May 2025

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